PayPal Software Reviews

“simple navigation and usability”

Pros

Everything in the product is very simple to use and getting around all the features feels user-friendly.

Cons

I didn't notice anything missing in the app or any area that seemed like it needed improvement.

“Recommended for personal and business use”

Pros

I really appreciate how readily available it is whenever I need it. It feels very secure to use which matters a lot to me. On the occasions I've had an issue, customer support responded right away and took care of everything quickly. It's a service I trust and would confidently recommend for both personal and business use.

Cons

I don't have any complaints about this software. It does exactly what I need it to do and has served my needs perfectly.

“Cooperative technical team”

Pros

Payments are quick, the service is dependable and the technical support team has been really helpful.

Cons

It stopped working in Turkey but they still reached out to me and refunded the remaining balance even though it was a small amount.

“simple and dynamic service”

Pros

Very simple to use and it feels really practical and dynamic for handling payments.

Cons

Refunds for certain products can take a while to process.

“Has real credibility”

Pros

It's a service platform with real credibility and it keeps expanding.

Cons

the service fees are a little on the high side.

“trustworthy option for receiving payments”

Pros

Getting paid online through PayPal has been very dependable for me and it feels like a trustworthy option when receiving payments.

Cons

It is hard to get a business account in Africa which can be a major limitation.

“auto transfers to the bank”

Pros

Very easy to use and the automatic bank transfer feature makes managing payments a lot more convenient.

Cons

At times, the money hold they place on my funds can be frustrating.

“account holds and arbitrary suspensions”

Pros

It's widely recognized in payment processing and customers generally feel comfortable when they see the PayPal logo. Most of the time, the service works reliably.

Cons

Accounts can be suspended or shut down based on internal decisions that feel completely arbitrary, with no real transparency around why it happened. There's also no meaningful way to appeal or reverse those decisions even when they seem unjustified. I've seen many customers have thousands of dollars tied up for six months or longer before they were finally able to access their funds and that only happened after PayPal forced their accounts to close.

“Fast payments and convenience”

Pros

Using it feels very simple and payments go through right away which is incredibly convenient with how fast-paced everyday life is.

Cons

The only real downside is the fees especially since there are other services available that don't charge anything.

“Fantastic invoicing”

Pros

The interface is really impressive for managing and scaling invoicing and payment processing and it worked so well for me that I never felt any reason to switch back to Payoneer.

Cons

Even the one downside comes with a benefit. The fraud detection is so strong that it once held up my payment because it suspected there could be fraud on the payee's side but in the end that saves everyone a lot of trouble.

“Fast signup and user-friendly interface”

Pros

Getting started with PayPal is quick and the whole setup process is very simple. The platform feels user-friendly and simple to navigate which makes it convenient to use.

Cons

Adding money to your own account for payments isn't the most convenient part although linking a card is still a useful option when needed.

“Wide range of integrations”

Pros

Depositing and withdrawing money is simple and it connects well with a lot of other websites which makes it very convenient to use.

Cons

It can be a bit unstable at times and accounts can get blocked pretty easily in some situations.

“Diverse payment options”

Pros

Handling payments of just about any amount works really well with PayPal. It offers a wide variety of payment methods so it's simple to choose an option that matches the way your business operates and sells.

Cons

Even with all the convenient tools it provides, that convenience can sometimes raise concerns around security. Some users who made online purchases through their accounts have ended up exposed to phishing attempts and other PayPal-related scams. These schemes can be hard to catch because they are often designed to look like legitimate transactions. A number of customers have said they lost thousands of dollars to scammers and the issue only became clear after a chargeback was filed. That kind of insecurity and loss of trust can be very discouraging for many PayPal users.

“Clear transaction history”

Pros

Being able to move money from several different sources is really convenient and it's also simple to tell exactly who you're sending money to.

Cons

The prepaid card feature has been a big letdown. Paying $4.99 every month just to keep the account is excessive and it's even more frustrating when there aren't any fee-free ATMs in my area so using it ends up costing even more.

“Extremely capable”

Pros

It has been one of the most capable and user-friendly payment processing services I've used. It keeps things very simple while still feeling secure and trustworthy.

Cons

At times, the pages can be a little slow to load but I haven't noticed it having any real impact on conversion rates.

“secure payments you can trust”

Pros

Handling money with PayPal feels simple and the security it provides is impressive. The level of protection is solid which makes me feel confident using it.

Cons

I'd still like to see a faster checkout process when I'm paying online from my mobile device.

“Excellent security and support”

Pros

The security it offers and the technical support have both been excellent.

Cons

I haven't come across any issues with it so far.

“smooth payment integration”

Pros

It fits perfectly into the payment workflow and works as a fully integrated part of the process.

Cons

I honestly haven't come across any negatives worth mentioning.

“super simple tool for payments”

Pros

Really simple to use and very convenient overall.

Cons

The mobile app is not as complete as the full version.

“awful help section”

Pros

Since almost everyone uses it, it ends up being a payment method at just about every store.

Cons

Canceling a recurring payment was far more difficult than it should have been. I eventually had to go on YouTube and watch a video just to figure out how to stop it. The help section is absolutely awful. They're very efficient when it comes to taking your money but if something goes wrong, support is terrible and there doesn't seem to be any real person available to speak with. I also never leave money sitting in my account because several coworkers have had their accounts suspended without explanation and were left without access to their funds for months before anything was sorted out. To me, it feels like a necessary evil and I'll choose any other option first whenever I can.