PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

ME

Manuel E.

Hospital & Health Care, 51-100 employees

5.0
October 2022

paypal is great

Pros

it feels simple, secure and very convenient for making payments.

Cons

The fees are a bit high when withdrawing money.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

BH

Brittany H.

Food & Beverages, 500+ employees

5.0
October 2022

satisfied user here

Pros

Appreciate the level of security and safety it provides for my money. Satisfied with it.

Cons

At times, getting into my account can be a little frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Accounting, 500+ employees

5.0
October 2022

secure international payments

Pros

Making secure international payments is quick and simple and it really feels like one of the simplest ways to send money across borders.

Cons

There's honestly very little to complain about. If anything, the website navigation could be improved a bit especially when it comes to managing your profile.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SA

Sandra A.

Primary/ Secondary Education, 1-10 employees

5.0
October 2022

Useful for small websites

Pros

It works well with just about any website or platform and supports all kinds of payments worldwide. It's especially useful when you're starting out with a small website and can't afford big upfront costs.

Cons

The transaction fee feels high especially since I sell low-cost products. In the end, that extra charge affects the buyer and it can make them hesitate before purchasing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AW

Amelia W.

Consumer Electronics, 500+ employees

5.0
October 2022

Cash top-ups are fantastic

Pros

Being able to add cash in-store is really convenient and it keeps my mobile wallet funded whenever I need it.

Cons

I honestly don't have any complaints, everything about the product has been wonderful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VO

Víctor o.

Industrial Automation, 1-10 employees

5.0
October 2022

amazing for global transfers

Pros

It's decentralized which makes it really practical to use while working from different countries.

Cons

It's been very good overall and the app is super simple to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

VM

Vuyolwethu M.

Photography, 1-10 employees

4.0
October 2022

Dependable payments across currencies

Pros

Handling payments in different currencies is really useful and the platform feels dependable overall. The layout is simple to navigate which makes it pleasant to use for both personal transactions and business payments.

Cons

it won't connect with some banks or certain account types. Transfers can also take around 5 to 8 days instead of the expected 3 to 5 business days and there's no option for instant withdrawals.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

SA

Shalonda A.

Financial Services, 1-10 employees

5.0
October 2022

support team is consistently helpful

Pros

Sending invoices to my customers with it has been very simple to follow. The customer service team has also been outstanding. They're consistently helpful and ready to step in whenever something needs to be fixed. I also feel confident using it because if a fraudulent transaction happens, support goes out of its way to handle the problem and get it resolved.

Cons

I don't really have any complaints since I've been using PayPal for years. There have been a few issues here and there but they've always gone the extra mile to sort things out for my business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Higher Education, 500+ employees

5.0
October 2022

simple and convenient payments

Pros

It feels simple and the whole process is easy to handle.

Cons

Issuing receipts can be a bit difficult to figure out at times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AL

Allison L.

Computer Networking, 500+ employees

5.0
October 2022

self-explanatory and time-saving

Pros

Everything about it feels simple and self-explanatory so using it takes almost no effort. It's incredibly convenient and saves a lot of time.

Cons

I honestly don't have any complaints about it. It's a wonderful program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IJC

Irish Joy C.

Education Management, 11-50 employees

5.0
October 2022

incredible for international payments

Pros

Using it is simple and it lets me pay at international stores without any trouble.

Cons

At times, payments from clients get put on hold.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

TF

Teresa F.

Retail, 1-10 employees

4.0
October 2022

superb projection tools

Pros

The projection tools have been the most useful part for me. They make it simple to monitor trends and estimate your strongest areas and best times based on the average.

Cons

Customer service could definitely be better especially when compared with the support experience on Square.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Writing and Editing, 1-10 employees

5.0
October 2022

cash at hand from home

Pros

Having a virtual banking option available like this is incredibly convenient. More than feeling like just a bank, it gives you access to your money right away without even needing to leave home.

Cons

None at all since I consider it a very complete product and extremely useful for anyone who needs to have everything within reach.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NK

Neethu K.

Hospital & Health Care, 51-100 employees

5.0
October 2022

Trusted payouts to bank

Pros

Being able to withdraw funds straight to my bank account is really convenient and PayPal is a platform I trust a lot.

Cons

Indian currency still isn't supported even though transfers can still be made.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SF

Samantha F.

Retail, 500+ employees

4.0
October 2022

Fast checkout for purchases

Pros

Paying for merchandise on the website is really convenient and the checkout process is quick.

Cons

If the order doesn't go through successfully, it can still take the customer's money.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

PR

Pedro R.

Health, Wellness and Fitness, 500+ employees

4.0
October 2022

Simple setup

Pros

Transfers go through quickly and the platform is very simple to use.

Cons

It still needs stronger security for users and it would be better if the commercial use options were expanded.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AR

Ashley R.

Marketing and Advertising, 11-50 employees

5.0
October 2022

Runs without bugs

Pros

Everything works consistently without bugs, it runs well and sending payments is simple to use.

Cons

It could use a little more innovation though it covers all the basic features I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DAV

Daniel alberto v.

Machinery, 51-100 employees

5.0
October 2022

Online payments that work

Pros

Being able to manage my purchases and receive payments online has been really useful.

Cons

The only thing missing is a physical card. As far as I know, it doesn't offer one and it would be excellent if it could be linked with Visa.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SF

Shirley F.

Entertainment, 1-10 employees

5.0
October 2022

Never feels complicated

Pros

It's very simple to use and never feels complicated at all.

Cons

Transaction speed can be improved since with some banks the waiting time can end up being pretty long.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

ZMEM

Zaida Mónica Enriqueta M.

Health, Wellness and Fitness, 1-10 employees

5.0
October 2022

Excellent experience throughout

Pros

I've been using it for years and have never run into any issues with the software.

Cons

I honestly have nothing to complain about. My experience using it has been excellent throughout.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10