Manuel E.
Hospital & Health Care, 51-100 employees
“paypal is great”
Pros
it feels simple, secure and very convenient for making payments.
Cons
The fees are a bit high when withdrawing money.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Brittany H.
Food & Beverages, 500+ employees
“satisfied user here”
Pros
Appreciate the level of security and safety it provides for my money. Satisfied with it.
Cons
At times, getting into my account can be a little frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Accounting, 500+ employees
“secure international payments”
Pros
Making secure international payments is quick and simple and it really feels like one of the simplest ways to send money across borders.
Cons
There's honestly very little to complain about. If anything, the website navigation could be improved a bit especially when it comes to managing your profile.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sandra A.
Primary/ Secondary Education, 1-10 employees
“Useful for small websites”
Pros
It works well with just about any website or platform and supports all kinds of payments worldwide. It's especially useful when you're starting out with a small website and can't afford big upfront costs.
Cons
The transaction fee feels high especially since I sell low-cost products. In the end, that extra charge affects the buyer and it can make them hesitate before purchasing.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Amelia W.
Consumer Electronics, 500+ employees
“Cash top-ups are fantastic”
Pros
Being able to add cash in-store is really convenient and it keeps my mobile wallet funded whenever I need it.
Cons
I honestly don't have any complaints, everything about the product has been wonderful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Víctor o.
Industrial Automation, 1-10 employees
“amazing for global transfers”
Pros
It's decentralized which makes it really practical to use while working from different countries.
Cons
It's been very good overall and the app is super simple to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Vuyolwethu M.
Photography, 1-10 employees
“Dependable payments across currencies”
Pros
Handling payments in different currencies is really useful and the platform feels dependable overall. The layout is simple to navigate which makes it pleasant to use for both personal transactions and business payments.
Cons
it won't connect with some banks or certain account types. Transfers can also take around 5 to 8 days instead of the expected 3 to 5 business days and there's no option for instant withdrawals.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Shalonda A.
Financial Services, 1-10 employees
“support team is consistently helpful”
Pros
Sending invoices to my customers with it has been very simple to follow. The customer service team has also been outstanding. They're consistently helpful and ready to step in whenever something needs to be fixed. I also feel confident using it because if a fraudulent transaction happens, support goes out of its way to handle the problem and get it resolved.
Cons
I don't really have any complaints since I've been using PayPal for years. There have been a few issues here and there but they've always gone the extra mile to sort things out for my business.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Higher Education, 500+ employees
“simple and convenient payments”
Pros
It feels simple and the whole process is easy to handle.
Cons
Issuing receipts can be a bit difficult to figure out at times.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Allison L.
Computer Networking, 500+ employees
“self-explanatory and time-saving”
Pros
Everything about it feels simple and self-explanatory so using it takes almost no effort. It's incredibly convenient and saves a lot of time.
Cons
I honestly don't have any complaints about it. It's a wonderful program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Irish Joy C.
Education Management, 11-50 employees
“incredible for international payments”
Pros
Using it is simple and it lets me pay at international stores without any trouble.
Cons
At times, payments from clients get put on hold.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Teresa F.
Retail, 1-10 employees
“superb projection tools”
Pros
The projection tools have been the most useful part for me. They make it simple to monitor trends and estimate your strongest areas and best times based on the average.
Cons
Customer service could definitely be better especially when compared with the support experience on Square.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Writing and Editing, 1-10 employees
“cash at hand from home”
Pros
Having a virtual banking option available like this is incredibly convenient. More than feeling like just a bank, it gives you access to your money right away without even needing to leave home.
Cons
None at all since I consider it a very complete product and extremely useful for anyone who needs to have everything within reach.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Neethu K.
Hospital & Health Care, 51-100 employees
“Trusted payouts to bank”
Pros
Being able to withdraw funds straight to my bank account is really convenient and PayPal is a platform I trust a lot.
Cons
Indian currency still isn't supported even though transfers can still be made.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Samantha F.
Retail, 500+ employees
“Fast checkout for purchases”
Pros
Paying for merchandise on the website is really convenient and the checkout process is quick.
Cons
If the order doesn't go through successfully, it can still take the customer's money.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Pedro R.
Health, Wellness and Fitness, 500+ employees
“Simple setup”
Pros
Transfers go through quickly and the platform is very simple to use.
Cons
It still needs stronger security for users and it would be better if the commercial use options were expanded.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Ashley R.
Marketing and Advertising, 11-50 employees
“Runs without bugs”
Pros
Everything works consistently without bugs, it runs well and sending payments is simple to use.
Cons
It could use a little more innovation though it covers all the basic features I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Daniel alberto v.
Machinery, 51-100 employees
“Online payments that work”
Pros
Being able to manage my purchases and receive payments online has been really useful.
Cons
The only thing missing is a physical card. As far as I know, it doesn't offer one and it would be excellent if it could be linked with Visa.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shirley F.
Entertainment, 1-10 employees
“Never feels complicated”
Pros
It's very simple to use and never feels complicated at all.
Cons
Transaction speed can be improved since with some banks the waiting time can end up being pretty long.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Zaida Mónica Enriqueta M.
Health, Wellness and Fitness, 1-10 employees
“Excellent experience throughout”
Pros
I've been using it for years and have never run into any issues with the software.
Cons
I honestly have nothing to complain about. My experience using it has been excellent throughout.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10