PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

OD

Olumide D.

Information Technology and Services, 1-10 employees

5.0
October 2022

comprehensive software

Pros

Shopping, sending money and paying bills all work from one place since it connects directly to your credit cards, debit cards and other payment methods. It's a really flexible way to handle different kinds of transactions without needing separate tools.

Cons

A few point-of-sale features and benefits feel limited and the Seller Protection Policy doesn't cover digital goods which can be a drawback for sellers dealing with online products.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

SD

Sidney D.

Security and Investigations, 51-100 employees

5.0
October 2022

Part of my daily work

Pros

Quick, reliable and simple to use. I use the app and card almost every day.

Cons

It still freezes at least once a day and it can be a bit slow sometimes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BD

Bryttney D.

Health, Wellness and Fitness, 1-10 employees

5.0
October 2022

simple from the start

Pros

It has been super simple from the start. It feels safe and secure every time I use it and the support team has been amazing as well.

Cons

I can't think of any downsides. I'm happy with every part of it especially the security measures.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DC

David C.

Arts and Crafts, 1-10 employees

5.0
October 2022

Easy to get paid

Pros

Getting paid and sending money to other people is really simple and convenient.

Cons

Fee gets deducted from the money you receive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CL

Carrie L.

Construction, 11-50 employees

5.0
October 2022

No chance of information getting compromised

Pros

Paying for things and keeping track of my purchases is more convenient with PayPal than with any other platform I've used. The site also feels very secure and I've never run into any issues with my information being compromised.

Cons

There is a fee involved but that's really just part of the cost of doing business.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JM

jason m.

Staffing and Recruiting, 51-100 employees

4.0
October 2022

I enjoy the interface

Pros

Using it feels very simple and I really enjoy the user interface.

Cons

Customer service could be faster and easier to reach when help is needed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

LAP

Laura Angelica P.

Publishing, 1-10 employees

5.0
October 2022

simple to download

Pros

It's an app that's simple to download and use, very user-friendly and it also lets you diversify products.

Cons

It should include two-step verification.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Logistics and Supply Chain, 500+ employees

4.0
October 2022

Whole process feels transparent

Pros

What I appreciate most about PayPal is the security it provides and how transparent the whole process feels.

Cons

The part I like the least is having to deal with the $24 minimum amount.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SD

Sheena D.

Non-Profit Organization Management, 1-10 employees

2.0
October 2022

Higher fees hurt nonprofits

Pros

For years, we used it for fundraising and other nonprofit-related payments and it was a simple, affordable option that fit our team's needs well.

Cons

At some point, our account was changed to a plan with much higher fees which works against our mission as a nonprofit. On top of that, payments now take much longer than expected to clear for everyone involved so we've nearly stopped using the service altogether.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

3

Functionality

3

LC

Lily C.

Design, 1-10 employees

5.0
October 2022

Handy invoicing and online payments

Pros

Sending invoices to clients through it is really convenient and I can either move the money straight to my bank account or use it to make purchases online.

Cons

Something that could be better is how some key features are laid out on the site since tasks like updating account information are not very easy to find.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CK

Christof K.

Internet, 1-10 employees

5.0
October 2022

Paypal makes paying fun

Pros

PayPal is one of the most widely used online payment services and there's a good reason for that. It's incredibly simple to use, accepted by almost every major retailer as a payment option and the customer support is excellent. Paying online actually feels enjoyable with it.

Cons

You have to look around a bit if you want to find and manage your subscribed services. That part feels somewhat hidden and could be made more open and easier to access in my opinion but honestly that's a very minor complaint. I can really only recommend it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

CT

Cosmas T.

Computer Networking, 51-100 employees

5.0
October 2022

They care about customers

Pros

It feels very reliable and I really appreciate how much care they show when it comes to protecting my money and keeping transactions secure.

Cons

Withdrawals can take longer than expected which can leave customers waiting a bit too long for their funds.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BJB

Bryan Jerico B.

Information Technology and Services, 11-50 employees

4.0
October 2022

Top-notch refund system

Pros

Without a doubt, the part I value most about this software is how flexible it is for making payments and how secure every transaction feels. Its refund system and customer support are top-notch which gives me even more confidence in using it consistently. It will definitely remain my first choice for international transactions.

Cons

I just wish it offered more options such as the ability to link Skrill or Uphold accounts so I could also use the balance there.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

FW

Fawad W.

Airlines/ Aviation, 11-50 employees

5.0
October 2022

Requires just an email

Pros

Compared with other digital payment services, it feels more simple to use. Verification can be completed with just a mobile number and email and the whole process is simple to understand and use.

Cons

I've noticed that it doesn't ask for a PIN code when making a transfer. On most other websites, once you click the final payment button, you usually get an SMS code to confirm the transaction. I haven't seen that happen here though it may be because their servers are already more secure.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

DE

Debra E.

Non-Profit Organization Management, 1-10 employees

5.0
October 2022

No glitches

Pros

I've been using it for several years and it has consistently been simple to use without any glitches.

Cons

At the moment, I haven't run into any issues with this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MT

Mphare T.

Computer Software, 1-10 employees

5.0
October 2022

Allows me to choose a default currency

Pros

Handling international payments is really easy and being able to choose a default currency based on what I need makes it even better.

Cons

The only downside isn't really on their end, it's the waiting time after I transfer funds from PayPal to my bank account.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

GL

Goitsemang L.

Broadcast Media, 1-10 employees

5.0
October 2022

payments are reflected immediately

Pros

Online transactions show up right away and payments are reflected immediately as well.

Cons

Since I'm based in South Africa, the currency differences limit how I can withdraw funds. I'd really prefer to cash out to the bank I choose.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

VD

Viktor D.

Marketing and Advertising, 1-10 employees

5.0
October 2022

Useful yearly membership

Pros

Connecting it to a debit card was simple, the yearly membership has been useful and making payments is very convenient.

Cons

It didn't work in some countries such as Macedonia and I also couldn't get it installed for WooCommerce.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

QT

Qutiba T.

E-Learning, 1-10 employees

5.0
October 2022

can handle it from my phone

Pros

It makes sending and receiving money really simple and the whole process feels secure. I can accept payments from anywhere which is a huge plus and I also love being able to handle everything directly from my phone.

Cons

Transfers to my bank usually take quite a while, the fees can be expensive and refunds also take longer than I'd like.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Computer Software, 1-10 employees

4.0
October 2022

Offers plenty of options for billing

Pros

Using this software has been a really positive experience. It's very simple to understand and use and it gives you plenty of options for billing and collecting payments.

Cons

One thing I don't care for is having to pay a fee when transferring money to your bank.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7