Dejanette K.
Hospital & Health Care, 51-100 employees
“My go-to service for sending money”
Pros
Whenever I need to send or receive money, this is the service I keep coming back to. Whether I'm paying a bill or collecting payment from merchandise I've sold, it's consistently been my go-to option.
Cons
There have been a few times when resolving a payment took longer than expected. That threw things off a bit but in the end everything was still sorted out okay.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
oscar p.
Online Media, 1-10 employees
“Global payments with low fees”
Pros
Using it feels very simple, it works worldwide and the transaction fees are low or sometimes even nonexistent.
Cons
They keep updating their usage policies quite often so you have to stay alert for any changes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert K.
Computer Games, 1-10 employees
“All banking in one place”
Pros
Having all my banking in one place has been really convenient and it's simple to use no matter which bank other people are with.
Cons
I honestly haven't come across any downsides so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mayank M.
Information Technology and Services, 500+ employees
“basic interface”
Pros
One of the top international payment gateways and digital wallet providers out there.
Cons
There's no option to add funds with a credit card and the app interface still feels a bit too basic.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Marianne M.
Primary/ Secondary Education, 500+ employees
“can always count on its protection features”
Pros
It has been a reliable and secure way for me to send money and get paid by customers. Whenever I've had a problem with an item I bought and it never arrived, I've been able to count on its protection features to look into the issue and help me recover my money. That level of security is exactly why I trust it so much.
Cons
As with other platforms like this, I do wish the fees were lower although that seems pretty standard across the board. I also used to use the Friends feature more often but it seems like there are fees tied to that now too.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Anthony D.
Music, 1-10 employees
“simple, user-friendly, amazing”
Pros
It is simple to operate and it does exactly what I need. It gets right to the point and is very easy to use.
Cons
there's nothing about it that I dislike. It's simple, user-friendly and amazing and I haven't had any issues with this software at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Education Management, 1-10 employees
“incredible access”
Pros
Having access whenever and wherever I need it is one of the biggest benefits for me, along with being able to send and receive money without hassle. My bills are also paid automatically from my account which helps make sure I never miss or forget one.
Cons
A lot of my friends prefer using Venmo and don't have PayPal accounts which makes it harder to use with them.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
mitchell w.
Automotive, 1-10 employees
“Universal way to send and receive payments”
Pros
With so many people already using it, PayPal feels like a universal way to send and receive payments.
Cons
There are still fees involved although they're fortunately pretty minimal. Venmo can work as an alternative for business merchants but it doesn't feel as professionally secure.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Esmeralda R.
Staffing and Recruiting, 500+ employees
“Friendly layout”
Pros
The platform is very simple to use, with a user-friendly layout that makes navigation simple.
Cons
speed of cashback processing could be better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ivan N.
Investment Banking, 51-100 employees
“Hard to use”
Pros
I've appreciated PayPal as a convenient payment gateway and it feels more practical than using the traditional payment method.
Cons
At the same time, it's hard to use and still leaves a lot to be desired when it comes to security.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
5
Julio Cesar A.
Packaging and Containers, 51-100 employees
“Simple to add contacts”
Pros
Adding contacts is very simple and I really value how well it keeps my money protected in my account, both for domestic and international transactions.
Cons
At times, the movement verification process takes longer than expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tani M.
Retail, 1-10 employees
“Convenient invoicing”
Pros
Everything feels simple to use and the platform gives me a strong sense of safety and security. I can also create and send invoices directly from my account which makes the whole process really convenient.
Cons
Getting in touch with customer service can take a bit of time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ashley D.
Architecture & Planning, 1-10 employees
“Finance tracking that just works”
Pros
I appreciate that the app practically handles everything for me. I never run into setbacks or issues when keeping track of my finances and the app has honestly been amazing to use.
Cons
There really isn't a single thing about the app that I don't absolutely love.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Samantha W.
Accounting, 1-10 employees
“Secure, quick payments”
Pros
I like how it handles payments securely and fast, without having to mess around with entering debit card details every time.
Cons
It would be even better if the fees were a bit lower.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Subhav M.
Information Technology and Services, 1-10 employees
“interface feels modern and polished”
Pros
The interface feels polished and the functionality works without any hassle.
Cons
Getting started with accepting payments was a bit hectic and somewhat frustrating at first.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Daniela R.
Individual & Family Services, 101-500 employees
“Worry-free payments”
Pros
It's a very user-friendly platform and it works really well which lets me feel calm and confident that my information is protected and there won't be any leaks or identity theft. I've been using it for years as my main payment method and honestly, I've never felt this much peace of mind when shopping online.
Cons
Personally, I wouldn't change a thing. It works perfectly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christina T.
Consumer Services, 1-10 employees
“Superb payment tool”
Pros
It lets you receive payments from almost anywhere and you can also pay online without having to share your regular bank account information.
Cons
The fraud protection really isn't very reliable. My account was hacked and used to send money through friends and family payments and nothing was done about it. The support process is just as bad. I spent hours on hold only to be told I had to be transferred to another department which was incredibly frustrating especially when it happened more than twice during the same call. That experience was actually the reason I stopped using the service whenever an issue came up and I needed customer support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rusty A.
Government Administration, 500+ employees
“Wouldn't change a thing”
Pros
Using it for online purchases has been really convenient. It's simple to navigate and the purchase protection gives me extra confidence which is why I rely on it for most things I buy online.
Cons
At this point, I honestly haven't run into any downsides. It has been very simple to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Industrial Automation, 1-10 employees
“Uncomplicated features”
Pros
A lot of people already know this tool and trust it which gives plenty of confidence when using it. On top of that, its features are simple to use and don't feel complicated.
Cons
What I don't like is that with the standard version, you can't collect payments directly on websites without sending users over to its own page.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mostafa A.
Accounting, 1-10 employees
“everything in one app”
Pros
Everything I need is built into one app and it does a really good job of keeping my personal information protected. It's also fast and dependable which makes using it very convenient.
Cons
I don't have any real complaints except that the card approval took a bit longer than expected at the beginning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9