PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CB

Colton B.

Computer Software, 1-10 employees

5.0
October 2022

easy to give customers discounts

Pros

One thing that really works well is how simple it is to give customers discounts they can quickly claim and keep track of right in the platform. Rewarding users with real money they can actually use almost anywhere feels more practical and convenient than ever.

Cons

There are now plenty of competing cash management apps out there so it's getting tougher to stay fully committed to this one alone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Building Materials, 500+ employees

5.0
October 2022

excellent payment tool

Pros

An excellent and secure tool for online payments that helps protect against fraud.

Cons

I haven't noticed any downsides at the moment. It works perfectly and offers solid protection.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AP

Andreina P.

Insurance, 500+ employees

5.0
October 2022

i prefer using it

Pros

Sending and requesting money through it is the part I prefer most. It's the feature I use the most and it makes handling payments and requests really convenient.

Cons

I don't like the high cost that comes with it. The fees for sending money and for transferring the funds I receive to my bank can get pretty expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

RM

Robyn M.

Retail, 11-50 employees

5.0
October 2022

Love how secure it feels

Pros

Love how secure the payment process feels. It gives me confidence when sending or receiving money, knowing that transactions are well protected.

Cons

At times, the security steps can feel a bit too strict. When I needed to change my phone number, the process was somewhat difficult and took more effort than I expected.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

CK

Chandan K.

Education Management, 1-10 employees

4.0
October 2022

Send money across borders with paypal

Pros

Sending and receiving money across borders is really convenient with it and withdrawing funds to a bank account is simple too.

Cons

The exchange rates aren't very favorable and the identity verification process can be frustrating to complete.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

DK

Daniel K.

Financial Services, 11-50 employees

5.0
October 2022

Never ran into any problems

Pros

I've been using it for many years now and haven't run into any problems at all. It's a reliable payment provider from both the buyer's and seller's perspective. On top of that, the customer support is exceptionally good.

Cons

The fees are definitely a bit high. Still, considering the strong buyer protection, they do make sense.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

KM

Keotshepile M.

Automotive, 1-10 employees

5.0
October 2022

easy to movey money between accounts

Pros

Buying products online with my account is very convenient and sending money from one account to another is quick as well.

Cons

There's no branch in South Africa which makes withdrawing money difficult.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JL

Jyd L.

Real Estate, 1-10 employees

5.0
October 2022

Real-time transfers

Pros

Transfers go through in real time which makes sending money incredibly convenient.

Cons

I haven't run into any issues so far, it's done exactly what I needed it to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LN

Linde N.

Construction, 11-50 employees

5.0
October 2022

easy to access in most countries

Pros

It's simple to use, available in most countries and works well for international transactions. The app is fast, security and privacy are strong and having it as a digital wallet makes paying and shopping very practical.

Cons

It still isn't available in some countries and compared with other apps, the service fees can be expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Information Technology and Services, 11-50 employees

5.0
October 2022

Clearly laid out

Pros

The layout is simple, the security feels very reliable and it lets you complete transactions without any hassle.

Cons

there's not really much to dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS

Annemarie S.

Mental Health Care, 1-10 employees

4.0
October 2022

Just needs a mail

Pros

After using it for quite some time, the part I appreciate most is how simple it is to send payments with it. You just enter the email address tied to the account and everything is ready to go. I really love that.

Cons

The only thing that bothered me a bit was the announcement emails they send although it turned out to be just a setting I could disable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AB

Ashley B.

Telecommunications, 500+ employees

5.0
October 2022

Money shows up immediately

Pros

Getting started with this app is really simple and one of the best parts is that whenever someone sends me money, it shows up in my account immediately.

Cons

I've been happy with everything about this app. All of the features work really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BA

Badr A.

Electrical/ Electronic Manufacturing, 500+ employees

5.0
October 2022

Quick currency conversion

Pros

It has been really convenient thanks to how simple it is to navigate, the quick currency conversion, the strong level of security and the variety of payment options it offers.

Cons

It feels very complete and simple overall and honestly there hasn't been anything about it that has caused me any frustration.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 500+ employees

4.0
October 2022

Failed transactions are fairly rare

Pros

We integrated this payment gateway into one of our websites and it has delivered a smooth checkout experience. Failed transactions are fairly rare and getting everything connected was quick and simple. It also helps that plugins are available for most CRM-based web frameworks.

Cons

The payment interface doesn't look all that polished. Compared with competitors like RazorPay, the UI feels less appealing.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

DP

Davide P.

Marketing and Advertising, 11-50 employees

5.0
October 2022

User-friendly for everyone

Pros

Everything feels user-friendly and simple so pretty much anyone can use it without much effort. It's really convenient both for sending payments and for receiving and managing them.

Cons

In some cases, the fees can be on the high side although I understand that it's part of how their business model works.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

RM

Roberto M.

Marketing and Advertising, 1-10 employees

5.0
October 2022

Trusted by everyone

Pros

I really appreciate that practically everyone knows PayPal so my customers feel confident when they pay. The platform works well and is simple to use which makes handling payments very convenient.

Cons

Customer support could definitely be better, as it feels more and more automated. It really needs a more human touch when dealing with customers.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

TK

Tshepo K.

Consumer Services, 1-10 employees

5.0
October 2022

does a solid job of preventing fraud

Pros

Love its advanced security system. It does a solid job of preventing fraud and gives me more confidence whenever I use it for payments.

Cons

The fees are a little on the high side although they're still not as expensive as what our local bank charges.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

AFN

Armando Franck N.

Education Management, 500+ employees

5.0
October 2022

Simple to use features

Pros

Paying bills worldwide is really convenient with it. The features are simple to use and the way it handles and protects personal data gives a strong sense of security.

Cons

Users in Africa still can't receive money just by having the app downloaded and set up which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KK

Kamogelo K.

Arts and Crafts, 1-10 employees

3.0
October 2022

Useful for multi-currency payments

Pros

Being able to send and receive money in different currencies is really helpful.

Cons

Connecting a bank card can be frustrating especially in South Africa.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

SR

Santiago R.

Arts and Crafts, 51-100 employees

4.0
October 2022

Compatible in a lot of situations

Pros

Its fantastic how many payment methods it offers and how convenient it is to use. That flexibility makes it very useful and compatible in a lot of situations.

Cons

Something I don't like is that quite a few online stores still don't offer it as a payment option when I want to use it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7