Oscar B.
Accounting, 1-10 employees
“Simple payments for purchases”
Pros
Buying products through it is very easy because paying with it is really simple.
Cons
At the moment, I haven't run into any issues since it's very simple to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sebastian S.
Internet, 1-10 employees
“broad capabilities”
Pros
I really appreciate how broad its capabilities are since this virtual wallet lets me pay for and access a wide range of services all in one place.
Cons
The part I don't enjoy is the way withdrawals are handled especially when it comes to currency conversion. The fees they take can be pretty high and that often pushes you to rely on third-party withdrawal options to reduce the loss a bit better.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Boris D.
Music, 1-10 employees
“Fast and reliable payments”
Pros
PayPal has been very reliable and quick whenever it's time to make a payment.
Cons
I still can't use it to buy from every site especially newer ones that don't support it yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Matheus R.
Retail, 500+ employees
“Handles international payments well”
Pros
It handles international transactions really well, both for receiving money and making payments across borders.
Cons
The fees are on the high side when compared with some competitors in the market.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anibal S.
Mental Health Care, 1-10 employees
“Useful for transactions”
Pros
It's a very useful tool when it comes to handling transactions and getting that part done well.
Cons
It's not all that practical and we have to keep up with the updates constantly.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
José cesar B.
Sporting Goods, 1-10 employees
“Quick payments and fast collections”
Pros
Paying and receiving money for the services provided is very convenient with this platform.
Cons
I'd appreciate immediate updates to account information and data changes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Eduardo A.
Farming, 1-10 employees
“exceptionally good”
Pros
It's been exceptionally good for me and very reliable.
Cons
I honestly don't have any complaints, everything has been really good overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vadla S.
Marketing and Advertising, 1-10 employees
“Been consistently fast”
Pros
I've been using it for the past six years and it has consistently been fast for online payments. It works really well for both sending and receiving money.
Cons
One thing to keep in mind is that payment processing works differently depending on the country. In India, for example, the funds are withdrawn to my bank account automatically but that transfer takes around 3 days.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anderson G.
Apparel & Fashion, 1-10 employees
“Worldwide online payments”
Pros
It lets you process online payments worldwide which makes it very convenient for handling transactions across different countries.
Cons
converting the currency being used into the local currency of the country can be difficult.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Glen S.
Warehousing, 51-100 employees
“Well-organized layout”
Pros
Great for sending and receiving money quickly. The layout feels organized and everything is simple to navigate which makes the whole process very simple.
Cons
I don't always feel completely secure using it although I haven't actually run into any problems so far.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Jean T.
Computer Software, 1-10 employees
“Simple website integration”
Pros
Getting this service integrated into the website was pretty simple which made the whole setup process feel simple and convenient.
Cons
Overall, nothing in particular really bothered me while using this service.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Giovanna M.
Medical Devices, 11-50 employees
“Simple for all tasks”
Pros
What I've appreciated most is how simple it is to use for any task you need to handle. It gives you everything you need to manage payments, invoices and transfers quickly making the whole process much more convenient.
Cons
there's hardly anything to complain about. As I mentioned, it's very simple to use and makes every part of handling payments in general much easier.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Anonymous
E-Learning, 1-10 employees
“Payments without credit card”
Pros
Ordering online and paying without sharing my credit card details is one of the things I appreciate most about it.
Cons
it still doesn't support more African countries.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Bruno B.
Primary/ Secondary Education, 500+ employees
“Confusing billing summaries”
Pros
Using this software feels simple and the security it offers is definitely one of its strongest advantages.
Cons
On the downside, the billing summaries can be confusing, the payment option is missing in some cases and there are payment limits for certain services which are the main negatives of this service.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
5
Functionality
5
Celeste E.
Consumer Services, 11-50 employees
“Makes it easy to move money around”
Pros
Moving money around with PayPal feels very simple especially when I'm transferring funds between my IT account and my personal account.
Cons
Not a fan of higher percentage being charged on instant transfers
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Rajni Devi P.
Security and Investigations, 51-100 employees
“available on the phone”
Pros
Payments go through very quickly and having it available on the mobile app makes it even more convenient to use.
Cons
It would be even better if there were a simpler payment option available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Daniel F.
Performing Arts, 1-10 employees
“Valuable platform”
Pros
Being able to send and receive payments worldwide is a huge advantage and makes the platform really valuable to use.
Cons
The fees could be a bit more reasonable although the product itself is very solid and it makes sense that the company still needs to earn a profit.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
okan s.
Information Technology and Services, 500+ employees
“Awesome crypto features”
Pros
Getting around PayPal is generally simple and there's always customer support available whenever help is needed. The mobile app is useful as well and the crypto features are something I really appreciate.
Cons
I'd still like to see it become more mobile-friendly, with a stronger alternative to Google and Apple. The credit card they offer also doesn't really measure up to what banks provide especially with the lower cashback rewards.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Fred A.
Electrical/ Electronic Manufacturing, 500+ employees
“Widely trusted across industries”
Pros
It's accepted pretty much everywhere which makes it a really reliable option no matter the industry.
Cons
The fees do add up and can feel a bit expensive at times.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Roy N.
Medical Practice, 1-10 employees
“Quick billing and payment flow”
Pros
Once the seller sends the bill, everything moves along from there and the details are already in place. Just confirm it and it's done. That kind of speed really matters when time is money.
Cons
Automatic payments need to be much more visible right from the front page since those are probably the easiest charges to overlook or misuse. The option exists but it can get buried in different sections which makes it too easy to miss a recurring charge that shouldn't be there.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9