PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

OB

Oscar B.

Accounting, 1-10 employees

5.0
October 2022

Simple payments for purchases

Pros

Buying products through it is very easy because paying with it is really simple.

Cons

At the moment, I haven't run into any issues since it's very simple to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS

Sebastian S.

Internet, 1-10 employees

4.0
October 2022

broad capabilities

Pros

I really appreciate how broad its capabilities are since this virtual wallet lets me pay for and access a wide range of services all in one place.

Cons

The part I don't enjoy is the way withdrawals are handled especially when it comes to currency conversion. The fees they take can be pretty high and that often pushes you to rely on third-party withdrawal options to reduce the loss a bit better.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

BD

Boris D.

Music, 1-10 employees

5.0
October 2022

Fast and reliable payments

Pros

PayPal has been very reliable and quick whenever it's time to make a payment.

Cons

I still can't use it to buy from every site especially newer ones that don't support it yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MR

Matheus R.

Retail, 500+ employees

5.0
October 2022

Handles international payments well

Pros

It handles international transactions really well, both for receiving money and making payments across borders.

Cons

The fees are on the high side when compared with some competitors in the market.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AS

Anibal S.

Mental Health Care, 1-10 employees

3.0
October 2022

Useful for transactions

Pros

It's a very useful tool when it comes to handling transactions and getting that part done well.

Cons

It's not all that practical and we have to keep up with the updates constantly.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

JCB

José cesar B.

Sporting Goods, 1-10 employees

5.0
October 2022

Quick payments and fast collections

Pros

Paying and receiving money for the services provided is very convenient with this platform.

Cons

I'd appreciate immediate updates to account information and data changes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EA

Eduardo A.

Farming, 1-10 employees

5.0
October 2022

exceptionally good

Pros

It's been exceptionally good for me and very reliable.

Cons

I honestly don't have any complaints, everything has been really good overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VS

Vadla S.

Marketing and Advertising, 1-10 employees

5.0
October 2022

Been consistently fast

Pros

I've been using it for the past six years and it has consistently been fast for online payments. It works really well for both sending and receiving money.

Cons

One thing to keep in mind is that payment processing works differently depending on the country. In India, for example, the funds are withdrawn to my bank account automatically but that transfer takes around 3 days.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

AG

Anderson G.

Apparel & Fashion, 1-10 employees

5.0
October 2022

Worldwide online payments

Pros

It lets you process online payments worldwide which makes it very convenient for handling transactions across different countries.

Cons

converting the currency being used into the local currency of the country can be difficult.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

GS

Glen S.

Warehousing, 51-100 employees

5.0
October 2022

Well-organized layout

Pros

Great for sending and receiving money quickly. The layout feels organized and everything is simple to navigate which makes the whole process very simple.

Cons

I don't always feel completely secure using it although I haven't actually run into any problems so far.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

JT

Jean T.

Computer Software, 1-10 employees

3.0
October 2022

Simple website integration

Pros

Getting this service integrated into the website was pretty simple which made the whole setup process feel simple and convenient.

Cons

Overall, nothing in particular really bothered me while using this service.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

6

GM

Giovanna M.

Medical Devices, 11-50 employees

5.0
October 2022

Simple for all tasks

Pros

What I've appreciated most is how simple it is to use for any task you need to handle. It gives you everything you need to manage payments, invoices and transfers quickly making the whole process much more convenient.

Cons

there's hardly anything to complain about. As I mentioned, it's very simple to use and makes every part of handling payments in general much easier.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

E-Learning, 1-10 employees

5.0
October 2022

Payments without credit card

Pros

Ordering online and paying without sharing my credit card details is one of the things I appreciate most about it.

Cons

it still doesn't support more African countries.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

BB

Bruno B.

Primary/ Secondary Education, 500+ employees

3.0
October 2022

Confusing billing summaries

Pros

Using this software feels simple and the security it offers is definitely one of its strongest advantages.

Cons

On the downside, the billing summaries can be confusing, the payment option is missing in some cases and there are payment limits for certain services which are the main negatives of this service.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

5

CE

Celeste E.

Consumer Services, 11-50 employees

5.0
October 2022

Makes it easy to move money around

Pros

Moving money around with PayPal feels very simple especially when I'm transferring funds between my IT account and my personal account.

Cons

Not a fan of higher percentage being charged on instant transfers

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

RDP

Rajni Devi P.

Security and Investigations, 51-100 employees

5.0
October 2022

available on the phone

Pros

Payments go through very quickly and having it available on the mobile app makes it even more convenient to use.

Cons

It would be even better if there were a simpler payment option available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DF

Daniel F.

Performing Arts, 1-10 employees

5.0
October 2022

Valuable platform

Pros

Being able to send and receive payments worldwide is a huge advantage and makes the platform really valuable to use.

Cons

The fees could be a bit more reasonable although the product itself is very solid and it makes sense that the company still needs to earn a profit.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

OS

okan s.

Information Technology and Services, 500+ employees

5.0
October 2022

Awesome crypto features

Pros

Getting around PayPal is generally simple and there's always customer support available whenever help is needed. The mobile app is useful as well and the crypto features are something I really appreciate.

Cons

I'd still like to see it become more mobile-friendly, with a stronger alternative to Google and Apple. The credit card they offer also doesn't really measure up to what banks provide especially with the lower cashback rewards.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

FA

Fred A.

Electrical/ Electronic Manufacturing, 500+ employees

5.0
October 2022

Widely trusted across industries

Pros

It's accepted pretty much everywhere which makes it a really reliable option no matter the industry.

Cons

The fees do add up and can feel a bit expensive at times.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

RN

Roy N.

Medical Practice, 1-10 employees

5.0
October 2022

Quick billing and payment flow

Pros

Once the seller sends the bill, everything moves along from there and the details are already in place. Just confirm it and it's done. That kind of speed really matters when time is money.

Cons

Automatic payments need to be much more visible right from the front page since those are probably the easiest charges to overlook or misuse. The option exists but it can get buried in different sections which makes it too easy to miss a recurring charge that shouldn't be there.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9