PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SP

Salvo P.

Information Technology and Services, 1-10 employees

5.0
October 2022

cool wallet management features

Pros

One reason I keep relying on it is the strong buyer protection it provides especially when it comes to fraudulent or unauthorized payments. On top of that, the wallet management features and the option to send money between private individuals make it an essential tool to have.

Cons

At times, the fees for receiving payments can feel a bit high but considering the level of security it offers, it has never really been a major issue for me.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

DA

Desiree A.

Real Estate, 1-10 employees

5.0
October 2022

Convenient features

Pros

Sending money and paying for things online feels secure with it and the features are simple to use.

Cons

Its usage can be somewhat restricted and there's always the possibility of an account suspension happening at any time which can cause problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

GS

Gary S.

Health, Wellness and Fitness, 1-10 employees

5.0
October 2022

Fast access to funds

Pros

Using the portal has been very simple which is what I appreciated most. Another big plus is how quickly the funds become available.

Cons

I haven't run into any problems with the software so I really don't have any negative feedback about this product. It has been excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AF

Amanda F.

Facilities Services, 1-10 employees

5.0
October 2022

Love how safe it feels

Pros

Having all my credit card details protected and knowing the login process makes sure it's really me gives me a lot of confidence using PayPal. It feels very secure and reassuring every time I sign in and make payments.

Cons

I haven't run into any downsides at all. I'm very happy with it and genuinely have nothing negative to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM

Jessue M.

Consumer Services, 11-50 employees

4.0
October 2022

Most stores accept it

Pros

Easy to use and these days most stores accept the card, plus it works well for all of my online purchases.

Cons

At times, I have to wait a few days before money someone sent me actually becomes available.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

JL

Justin L.

Hospital & Health Care, 500+ employees

5.0
October 2022

Been using it for 6 years

Pros

I appreciate how simple it is to use. I can just choose PayPal, connect it to multiple accounts and make a payment.

Cons

I don't have any complaints. I've been using it for more than 6 years and it has worked every single time whenever I've needed to cash out or receive payments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 11-50 employees

5.0
October 2022

Supports multiple payment options

Pros

Payments go through reliably and if something ever fails, the refund is handled properly. The interface is clean and simple to use. It also supports multiple payment options like UPI, QR code scanning, mobile number transfers and more.

Cons

I haven't come across anything to dislike while using this app. All the essential features needed for making payments are available in one place.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AE

Ahmed E.

Oil & Energy, 500+ employees

5.0
October 2022

Secure payments across many sites

Pros

It has been really convenient for sending and receiving money. It feels secure, it's simple to use and it works with a huge number of partner websites so I can rely on it for purchases in lots of places. I'm also able to collect money from different websites even very small amounts and transfer it to my bank account with just a click.

Cons

My only real concerns are with the currency exchange rates since they tend to be lower than the market rate. Transfers to my bank also usually take 2-3 business days to arrive. On top of that, there's a commission charged on each transaction and there still isn't any loyalty program.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SM

shaneeka m.

Computer Software, 1-10 employees

5.0
October 2022

stands out for its strong security

Pros

PayPal stands out for its strong security and it doesn't take long to figure out how to use its features and functions.

Cons

At times, the Resolution Center doesn't allow certain charges to be disputed which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

YS

Yulu S.

Hospital & Health Care, 101-500 employees

4.0
October 2022

Sending money made simple

Pros

Being able to send money to family and friends who live far away has been the biggest benefit for me and they receive it without any trouble.

Cons

I didn't like that I can't transfer money from my preferred card to another one of my own linked cards in the account.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

FL

Federico L.

Public Relations and Communications, 11-50 employees

5.0
October 2022

Immediate payments

Pros

Paying with it is immediate and the sense of security it gives is a big plus.

Cons

I've never run into any issues with the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RM

Robert M.

Non-Profit Organization Management, 51-100 employees

5.0
October 2022

Helpful self-service portal

Pros

One of the biggest reasons I enjoy using it is the strong security around payments especially features like fraud detection, data protection, intrusion detection and more. That gives a lot of confidence when sending or receiving money. It also works on a global scale so payments can be made to and from almost anywhere in the world. Another thing that makes it useful is the variety of payment methods it supports, including bank accounts, credit cards, debit cards and PayPal balance. The billing and invoicing tools are also dependable and make creating invoices very convenient. On top of that, the support options are very helpful, including a self-service portal that makes it easier to handle problems whenever they come up.

Cons

I do not have any complaints about it. The platform is simple to use while still being very capable and powerful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FS

Francis s.

Computer Software, 1-10 employees

5.0
October 2022

Easy to get in touch with support

Pros

Whenever I need help, getting in touch with customer support is quick and simple so communication never feels like a hassle.

Cons

It also lets you buy just about anything you want online and receive money from anywhere in the world using PayPal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA

Amjed A.

Research, 51-100 employees

4.0
October 2022

The best payment method

Pros

Among the payment methods I've used, this is one of the best. It's accepted by many online payment platforms and the whole process is simple to use while still feeling secure.

Cons

The biggest downside is the high commission they charge on transfers. Another issue for me in Jordan is that there's only one bank available for withdrawing the money in my account as cash.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

GB

Grant B.

Entertainment, 1-10 employees

5.0
October 2022

Top-notch customer care

Pros

Using it has been very simple and whenever something comes up, their customer service has been top-notch.

Cons

It has worked really well for me and I haven't run into any issues while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VK

Vandana K.

Accounting, 101-500 employees

5.0
October 2022

Instant payments with PayPal

Pros

Getting paid through this app happens instantly and it's really useful for receiving earnings and handling payments made through it.

Cons

There are times when it doesn't work properly and payments can't be completed the way they should.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JO

Jessalyn O.

Alternative Medicine, 1-10 employees

5.0
October 2022

Excellent way to receive payments

Pros

it is a quick and convenient way to send and receive payments, whether it's through a personal account or for business payment processing.

Cons

At the beginning some payments may be placed on hold for different reasons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CR

Caitlyn R.

Entertainment, 1-10 employees

5.0
October 2022

Uncomplicated system

Pros

The set up was easy. Fast payment processing, invoice creation and fraud protection make it a strong choice for anyone just starting out, whether for person-to-person transactions, business or eCommerce.

Cons

it can sometimes be hard to reach an actual person when you need help resolving an issue.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JD

Jason D.

Construction, 1-10 employees

4.0
October 2022

Popular choice with lots of features

Pros

Since almost everyone already uses it, accepting payments for my business is very convenient and it comes with a wide range of useful features.

Cons

payments get put on hold for one reason or another and then you're stuck waiting until the funds are finally released.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

DJ

Dejah J.

Machinery, 500+ employees

5.0
October 2022

Simple and dependable

Pros

It has been really simple and I've been relying on it for the past five years.

Cons

I don't have anything negative to say about PayPal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10