Salvo P.
Information Technology and Services, 1-10 employees
“cool wallet management features”
Pros
One reason I keep relying on it is the strong buyer protection it provides especially when it comes to fraudulent or unauthorized payments. On top of that, the wallet management features and the option to send money between private individuals make it an essential tool to have.
Cons
At times, the fees for receiving payments can feel a bit high but considering the level of security it offers, it has never really been a major issue for me.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Desiree A.
Real Estate, 1-10 employees
“Convenient features”
Pros
Sending money and paying for things online feels secure with it and the features are simple to use.
Cons
Its usage can be somewhat restricted and there's always the possibility of an account suspension happening at any time which can cause problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Gary S.
Health, Wellness and Fitness, 1-10 employees
“Fast access to funds”
Pros
Using the portal has been very simple which is what I appreciated most. Another big plus is how quickly the funds become available.
Cons
I haven't run into any problems with the software so I really don't have any negative feedback about this product. It has been excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanda F.
Facilities Services, 1-10 employees
“Love how safe it feels”
Pros
Having all my credit card details protected and knowing the login process makes sure it's really me gives me a lot of confidence using PayPal. It feels very secure and reassuring every time I sign in and make payments.
Cons
I haven't run into any downsides at all. I'm very happy with it and genuinely have nothing negative to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessue M.
Consumer Services, 11-50 employees
“Most stores accept it”
Pros
Easy to use and these days most stores accept the card, plus it works well for all of my online purchases.
Cons
At times, I have to wait a few days before money someone sent me actually becomes available.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Justin L.
Hospital & Health Care, 500+ employees
“Been using it for 6 years”
Pros
I appreciate how simple it is to use. I can just choose PayPal, connect it to multiple accounts and make a payment.
Cons
I don't have any complaints. I've been using it for more than 6 years and it has worked every single time whenever I've needed to cash out or receive payments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 11-50 employees
“Supports multiple payment options”
Pros
Payments go through reliably and if something ever fails, the refund is handled properly. The interface is clean and simple to use. It also supports multiple payment options like UPI, QR code scanning, mobile number transfers and more.
Cons
I haven't come across anything to dislike while using this app. All the essential features needed for making payments are available in one place.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ahmed E.
Oil & Energy, 500+ employees
“Secure payments across many sites”
Pros
It has been really convenient for sending and receiving money. It feels secure, it's simple to use and it works with a huge number of partner websites so I can rely on it for purchases in lots of places. I'm also able to collect money from different websites even very small amounts and transfer it to my bank account with just a click.
Cons
My only real concerns are with the currency exchange rates since they tend to be lower than the market rate. Transfers to my bank also usually take 2-3 business days to arrive. On top of that, there's a commission charged on each transaction and there still isn't any loyalty program.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
shaneeka m.
Computer Software, 1-10 employees
“stands out for its strong security”
Pros
PayPal stands out for its strong security and it doesn't take long to figure out how to use its features and functions.
Cons
At times, the Resolution Center doesn't allow certain charges to be disputed which can be frustrating.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Yulu S.
Hospital & Health Care, 101-500 employees
“Sending money made simple”
Pros
Being able to send money to family and friends who live far away has been the biggest benefit for me and they receive it without any trouble.
Cons
I didn't like that I can't transfer money from my preferred card to another one of my own linked cards in the account.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Federico L.
Public Relations and Communications, 11-50 employees
“Immediate payments”
Pros
Paying with it is immediate and the sense of security it gives is a big plus.
Cons
I've never run into any issues with the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert M.
Non-Profit Organization Management, 51-100 employees
“Helpful self-service portal”
Pros
One of the biggest reasons I enjoy using it is the strong security around payments especially features like fraud detection, data protection, intrusion detection and more. That gives a lot of confidence when sending or receiving money. It also works on a global scale so payments can be made to and from almost anywhere in the world. Another thing that makes it useful is the variety of payment methods it supports, including bank accounts, credit cards, debit cards and PayPal balance. The billing and invoicing tools are also dependable and make creating invoices very convenient. On top of that, the support options are very helpful, including a self-service portal that makes it easier to handle problems whenever they come up.
Cons
I do not have any complaints about it. The platform is simple to use while still being very capable and powerful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Francis s.
Computer Software, 1-10 employees
“Easy to get in touch with support”
Pros
Whenever I need help, getting in touch with customer support is quick and simple so communication never feels like a hassle.
Cons
It also lets you buy just about anything you want online and receive money from anywhere in the world using PayPal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amjed A.
Research, 51-100 employees
“The best payment method”
Pros
Among the payment methods I've used, this is one of the best. It's accepted by many online payment platforms and the whole process is simple to use while still feeling secure.
Cons
The biggest downside is the high commission they charge on transfers. Another issue for me in Jordan is that there's only one bank available for withdrawing the money in my account as cash.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Grant B.
Entertainment, 1-10 employees
“Top-notch customer care”
Pros
Using it has been very simple and whenever something comes up, their customer service has been top-notch.
Cons
It has worked really well for me and I haven't run into any issues while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vandana K.
Accounting, 101-500 employees
“Instant payments with PayPal”
Pros
Getting paid through this app happens instantly and it's really useful for receiving earnings and handling payments made through it.
Cons
There are times when it doesn't work properly and payments can't be completed the way they should.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jessalyn O.
Alternative Medicine, 1-10 employees
“Excellent way to receive payments”
Pros
it is a quick and convenient way to send and receive payments, whether it's through a personal account or for business payment processing.
Cons
At the beginning some payments may be placed on hold for different reasons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Caitlyn R.
Entertainment, 1-10 employees
“Uncomplicated system”
Pros
The set up was easy. Fast payment processing, invoice creation and fraud protection make it a strong choice for anyone just starting out, whether for person-to-person transactions, business or eCommerce.
Cons
it can sometimes be hard to reach an actual person when you need help resolving an issue.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jason D.
Construction, 1-10 employees
“Popular choice with lots of features”
Pros
Since almost everyone already uses it, accepting payments for my business is very convenient and it comes with a wide range of useful features.
Cons
payments get put on hold for one reason or another and then you're stuck waiting until the funds are finally released.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Dejah J.
Machinery, 500+ employees
“Simple and dependable”
Pros
It has been really simple and I've been relying on it for the past five years.
Cons
I don't have anything negative to say about PayPal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10