PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

FM

fabiana m.

Arts and Crafts, 1-10 employees

5.0
October 2022

Simplifies every payment

Pros

Whenever I use it, everything feels much more simple and it really simplifies the whole process.

Cons

I haven't run into any issues with this software. When I first started using it, I assumed it would be complicated but it turned out to be very simple to use.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Research, 11-50 employees

4.0
October 2022

Stands above the alternatives

Pros

Compared with the other options, this one stands above the rest because it's consistently trustworthy and reliable every single time.

Cons

It would be even better if the fees were removed.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

AK

Anton K.

Civil Engineering, 11-50 employees

5.0
October 2022

Superb software

Pros

Shopping online feels much more convenient when I use it. A lot of websites accept PayPal and it gives me confidence knowing the payment will go through and be received properly.

Cons

Honestly I don't have any real complaints. It does exactly what it's supposed to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PR

Pablo R.

Investment Banking, 51-100 employees

5.0
October 2022

Committed team

Pros

Feels very simple and I really value the commitment behind the service. The only thing missing on the positive side is having more options for generating earnings since the capital tends to stay stagnant.

Cons

It still needs more trading-related features especially around crypto. There's also no passive interest option for stored capital so the money just sits there without being put to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SM

Shaun M.

Environmental Services, 1-10 employees

5.0
October 2022

Whole process takes a few seconds

Pros

Payments come straight off the card I have registered and the whole process only takes a few seconds which makes it really convenient to use.

Cons

The money doesn't go directly back to my bank card. Instead, it stays in the wallet first.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GT

gabriele t.

Machinery, 500+ employees

5.0
October 2022

Great at protecting my financial data

Pros

It is very easy to handle and it does a very good job of keeping my financial information protected.

Cons

I have no complaints at all, it's simply the best payment tool on the internet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

TH

tykesha h.

Consumer Services, 1-10 employees

5.0
October 2022

Fast access on mobile

Pros

Getting into it on my phone is quick and convenient which makes using it really simple when I need it.

Cons

There are times when the money arrives later than I expect which can be a bit frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AL

Alicia L.

Education Management, 51-100 employees

4.0
October 2022

Works alright most of the time

Pros

Sending and receiving money worked well most of the time and I was able to handle both without much trouble.

Cons

The processing was a bit slow and some of the settings felt slightly complicated to figure out.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

AFR

Ahmad Fawad R.

Education Management, 1-10 employees

5.0
October 2022

I'd strongly recommend it

Pros

These days, having a reliable payment platform really matters and it has been very safe and secure for handling transactions. I'd strongly recommend it to both business owners and individuals who regularly send or receive payments. It's a very important tool especially for business transactions because it feels dependable and protected.

Cons

I haven't noticed anything missing from it. Overall, it has been excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PK

Pankaj K.

Education Management, 500+ employees

5.0
October 2022

Can easily transfer money

Pros

Sending money from other countries is really convenient with it.

Cons

The refund process isn't very good and I've run into issues with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AP

Abasiama P.

Education Management, 1-10 employees

4.0
October 2022

So many advantages

Pros

Using this platform feels both convenient and secure. The layout makes it simple to understand and move through the many options available. Transactions are processed very quickly, often instantly which makes it even more reliable for everyday use. Being able to add multiple credit card issuers is a big advantage and the strong security measures give plenty of confidence in depending on it without hesitation. Customer support has also been very good, working with us to resolve issues quickly while still respecting the user's time. Another valuable feature is the option to add different currencies to the account so we can hold them and use them whenever needed without being affected by forex exposure during each transaction.

Cons

The infrastructure, now called Zettle, is good but the merchant has to purchase it separately. It is also accepted in most countries internationally though it is still worth confirming ahead of time if your country is not on the supported list.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Marketing and Advertising, 1-10 employees

5.0
October 2022

World-class platform

Pros

When it comes to payments, withdrawals, deposits and transfers to banks around the world, it feels like a true leader in this space. The platform is secure, highly professional and the interface is simple while still being very flexible. I also appreciate that the mobile app works like a compact version of the website so it keeps the same usefulness on the go. The protection of user data is another big advantage and honestly, I'm very glad this service is part of my daily life.

Cons

I haven't run into any downsides with it. On the contrary, everything about it has been positive. It operates accurately and reliably around the clock, offers a lot of flexibility and customer service is available whenever needed. In short, it really stands out as a global leader in its field.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

LR

Ludovic R.

Computer Hardware, 1-10 employees

5.0
October 2022

Lets me pay in 4 installments

Pros

One of the biggest advantages for me is the option to pay in 4 installments, along with the ability to connect iZettle as a card payment terminal system.

Cons

Something to watch out for with business accounts especially if you also want to use the iZettle terminal, is that you need to create a Zettle account first before linking it to your business account. Unfortunately, that isn't clearly explained and it can end up causing problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 101-500 employees

4.0
October 2022

Nice rewards

Pros

it feels secure whenever I send or receive money. I'm able to shop at almost any store and choose to pay later which is really convenient. I also get eligible rewards on my credit card when I make purchases so that's an added bonus.

Cons

Every now and then, transactions take longer than expected to process. Aside from that, it has given me a strong sense of security during payments and I'd definitely recommend it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

FA

Fox a.

Translation and Localization, 1-10 employees

5.0
October 2022

Support team is always ready to help

Pros

The platform is simple to navigate, transactions are accurate and payments are processed quickly. It supports multiple card types and works for payments across countries worldwide. If you run a retail business, I'd definitely recommend adding it as a payment option for handling sales. And if you shop online, it's a very secure and reliable way to pay. Sending and receiving money is convenient and saves both time and effort. On top of that, the support team is ready to help if any payment issue comes up.

Cons

I honestly haven't run into any issues with PayPal since it's one of the most simple electronic banking services to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JG

Jevaughn G.

Financial Services, 11-50 employees

5.0
October 2022

Transfers are processed quickly

Pros

Being able to move funds quickly while still feeling confident about the security is a big plus. The transfers don't take much time which makes the whole process really convenient.

Cons

What still throws me off is the transaction fees since they can be confusing to understand.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

MA

Magnum A.

Logistics and Supply Chain, 1-10 employees

5.0
October 2022

Never had any trouble with it

Pros

Handling payments with it has been very convenient for me. I can send and receive money without any trouble, the funds are deducted from my account correctly and the service has been excellent and exactly what I need.

Cons

transaction options still feel limited. Even though the platform is very practical and simple to access, it really needs to offer more transaction choices.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

RL

Richard L.

Religious Institutions, 1-10 employees

5.0
October 2022

Support team resolved my issue

Pros

It has felt secure and simple from the start and their customer service has been awesome. When I ran into an issue with a refund, the support team stayed with me through the whole process until everything was resolved to my satisfaction.

Cons

Personally I haven't had any downsides with it. They've consistently been there whenever I needed help.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NS

Nic S.

Non-Profit Organization Management, 1-10 employees

4.0
October 2022

held top spot in the industry for a long time

Pros

Getting started with it is simple and using it day to day doesn't take much effort. It's accepted almost everywhere and it held the top spot in the industry for a long time.

Cons

It's missing the ability to support subscription-based purchases.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

EF

Estiven F.

Accounting, 101-500 employees

5.0
October 2022

Excellent for online purchases

Pros

Using it for online purchases has been excellent and that's where it really performs best.

Cons

Withdrawals, however, are very tedious and usually come with a lot of problems.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10