PayPal Software Reviews

“Useful for dealing with international payments”

Pros

It's simple to work with, has been around for a long time and is really reliable for making online payments as well as receiving money. It's also especially useful when dealing with international payments.

Cons

The fees can be quite high. I'm also not pleased with the newer rule where you get charged if the account stays inactive for a year.

“Keeps a record of every transaction”

Pros

Handling payments through this platform has been one of the simplest experiences I've had and it works globally with all of my clients. I've recommended it to a lot of people because it feels trustworthy and is very simple to use. You can connect almost any local ATM, debit or credit card to send transactions, make payments, receive funds and even create invoices to send directly to clients. It also keeps a record of every transaction with multiple layers of saved history which is really helpful.

Cons

The downside is the time it takes for payments to reach your card. In some cases, it can take around 3 to 5 business days before the money shows up. The longest I've personally had to wait was 5 days.

“Able to receive large amounts of money”

Pros

I really like how secure it feels for making payments. The dispute resolution process is also quick and actually works which adds a lot of confidence when using it. Withdrawals are processed very fast and once the account is verified, it's possible to receive large amounts of money from clients. I can also move my funds conveniently to Mpesa or directly to my bank account in Kenya, including Equity Bank and KCB.

Cons

Without verification through a credit or debit card, there is a maximum amount you're allowed to receive as payment from clients.

“User-friendly and highly accessible”

Pros

The platform feels very simple to use, accessible from anywhere and overall extremely user-friendly.

Cons

Connecting a bank account can take a few days and that part could definitely be improved.

“Very good software”

Pros

Using it has been really satisfying. It's a very good piece of software and the best part is how flexible it makes shopping. A customer can make purchases, transfer money and pay bills with a debit card in just a few minutes.

Cons

I don't really have any complaints. The app stays up to date and it's very helpful and convenient to use.

“Accounts compromised and support failed”

Pros

Running my business with this software helped improve how I tracked finances and managed invoicing. Customers also had no trouble using it or understanding how it worked.

Cons

Things went badly when my accounts were compromised and I ended up being taken advantage of. I contacted customer service right away and followed every step and instruction they gave me. The situation dragged on for months while I dealt with the fraud department, local authorities and others. In the end, they shut down my business account, locked me out and then said I owed them the money that had been stolen from me.

“Simple to create an account”

Pros

Getting an account created and adding all my payment information was really simple. Using it while shopping online is convenient too and the checkout process feels simple since so many stores already accept it.

Cons

A few years back, I ran into a problem with a payment that should not have gone through my account but customer support handled it pretty quickly.

“Really effective tool”

Pros

Whether it's online work, running a business or shopping on the internet, PayPal has been a really effective and widely accepted way to manage payments and receive money. It's a very useful tool to have if you regularly deal with anything online.

Cons

The updated interface can feel a bit confusing sometimes and reaching customer support isn't always simple.

“Paying through mobile app is a plus”

Pros

Keeping my personal information protected is a big plus. Paying for purchases with it is quick and convenient and the mobile app works especially well whenever I'm away from my PC. Linking my bank account turned out to be the best choice and transferring funds back to my bank is very convenient too.

Cons

I'd really like to have an option to move money directly from my bank account into the PayPal account.

“Customer-sided policies hurt sellers”

Pros

At this point, I'm not really a fan of using this for my business anymore.

Cons

Instead of taking into account 20 years in business and hundreds of thousands in sales, it seems to base decisions on only a couple months of history now. There's also no app option for customers to confirm they received an item and it gives customers far too much control while stripping authority away from businesses.

“Works like a second bank account”

Pros

It works really well as a second bank account for me.

Cons

I honestly don't have any complaints and have enjoyed using it a lot.

“Glad to have it”

Pros

PayPal has been really convenient to use. I can send and receive money with friends and family without any hassle and it also works well for paying for things online. One of the parts I appreciate most is how quickly I can move money, whether I'm paying for goods and services or sending funds to someone I know. I also value the buyer protection because it gives me more confidence when shopping online and makes me feel covered if something goes wrong. Overall, it's a reliable option for online payments and I'm glad to have it available. On top of that, it feels very secure so I trust that my money is safe when I use it.

Cons

Not a fan of the transaction fee they take on every payment. That can build up over time especially when you make a lot of smaller transactions. Still, I've come to accept it since, at the end of the day, it is a business.

“Handy for remote contract payments”

Pros

Working from home, I can take on contracts from any city or state and it really helps that my payment goes directly into my bank account through PayPal.

Cons

Transfers can sometimes take one to two weeks so the system could definitely be improved to make payments faster and more efficient.

“Its reputation is hard to match”

Pros

Having a payment platform I can truly rely on brings a lot of peace of mind especially knowing it keeps both me and my clients secure. I really appreciate how seriously this software deals with scammers. Not long ago someone tried to hack my account and I was notified right away and even sent a new card. That kind of protection means a lot. It feels safe, dependable and it's something my whole family trusts and uses regularly. It has been around for a long time and pretty much everyone I work with uses it too. Its reputation is hard to match. On top of that, I also appreciate being able to link my bank account to it.

Cons

there's very little about it that I don't like.

“Fast enough for me”

Pros

Using it has been very simple and it works quickly enough for everything I need.

Cons

in my country, it can be linked with just one bank.

“One-click checkout convenience”

Pros

Checking out with a single click is my favorite part. It makes buying things online feel completely hassle-free.

Cons

I haven't run into any downsides at all. I've been very happy with everything about it.

“Takes customer claims seriously”

Pros

It charges purchases to the debit card linked to your account which keeps the business you bought from from having direct access to your card details. Another thing I appreciate is that the seller does not receive the money right away since PayPal holds it in case the customer needs to file a claim if the product does not meet expectations.

Cons

Up to now, I have not had any issues.

“Perfect tool for online shopping”

Pros

Using it for online shopping feels very simple and the security it provides is the part I appreciate the most.

Cons

It's still missing the option to pay with digital currencies like Bitcoin.

“It keeps getting better”

Pros

It keeps improving and adjusting to what both shoppers and merchants need. I really appreciate how many services it brings together, from online purchases and payment processing to a digital wallet and more. It makes paying for just about anything online very convenient and the support team has been responsive too which is a big plus.

Cons

Even after using it for years, the fees are still hard to accept. It's really frustrating to lose around $5 on each transaction and those high charges are something I'm definitely not happy with.

“A lot of innovation behind it”

Pros

This software has had a very positive impact on me. It feels user-friendly and secure for making online payments and I really appreciate that I consistently get cashback from my purchases and promotions. The design and visual contrasts of the software also reflect a lot of innovation and strong teamwork behind it.

Cons

Email notifications can sometimes arrive a bit slowly and I'd also like the notification volume to be louder.