PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JA

Jorge A.

Law Practice, 500+ employees

5.0
October 2022

works very efficiently

Pros

It's a really useful tool and works very efficiently. The speed is one of its strongest points and makes using it even better.

Cons

I don't have any negative feedback about it. If anything, it just deserves much more promotion so more people start using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 500+ employees

4.0
October 2022

Impossible to speak with a representative

Pros

Money moves quickly with it and the transfer shows up in the account almost right away.

Cons

Customer support is really disappointing and there's no direct way to speak with a representative to properly explain a problem when something goes wrong.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

LN

Lucimara N.

Animation, 1-10 employees

5.0
October 2022

Good experience overall

Pros

I've consistently had a good experience with it and haven't run into any problems.

Cons

I don't have any complaints and whenever something comes up, it gets resolved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB

Ahmed B.

Computer Software, 51-100 employees

5.0
October 2022

Secure daily transactions

Pros

Transactions work well every day and the added security is something I really appreciate.

Cons

The only thing I'd want improved is the transaction speed since it should be faster.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CMS

Christian Michelle S.

Food & Beverages, 1-10 employees

5.0
October 2022

Fast payments and useful promos

Pros

It is very simple, payments go through quickly whether I'm sending or receiving money and they also offer plenty of promotions.

Cons

Customer support takes a long time to respond when you need help.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SH

Starrsha H.

Financial Services, 500+ employees

5.0
October 2022

Getting a refund is not hard

Pros

Checking out with it is quick and convenient which makes online purchases a lot more comfortable. I also really appreciate the extra security and peace of mind it adds when paying online. If a seller doesn't come through on an order, getting a refund is usually simple too.

Cons

I can't think of any downsides. I've been happy with everything about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

GM

gaby m.

Real Estate, 1-10 employees

5.0
October 2022

Easy to deploy

Pros

Getting this software up and running was simple and it gives the impression of being secure and dependable.

Cons

Support can be hard to reach especially when rates change and new payment buttons need to be created and sent to the client right away.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

GR

Génesis R.

Writing and Editing, 51-100 employees

5.0
October 2022

Ideal for transfers and online shopping

Pros

It's very simple to use, whether I'm sending money or making purchases online.

Cons

Everything works perfectly and I haven't run into any problems with any of its features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SB

Samir B.

Oil & Energy, 500+ employees

5.0
October 2022

Up-to-date reports and analysis

Pros

This program has become one of the most widely accepted payment platforms and it feels much more secure for transferring money. Most websites support payments through it which makes it very convenient. It handles international transfers, currency conversion and invoice creation really well. Signing up is quick and simple, the interface is user-friendly and the dashboard provides plenty of useful information with updated reports and analysis. It also lets me connect multiple bank accounts along with debit and credit cards. One feature I especially appreciate is seller protection since it adds extra confidence that transactions will stay safe.

Cons

The currency conversion rates are on the lower side compared to other options. Its services are still unavailable in certain countries and the same account cannot be used across different countries.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

CEM

Carolina Elizabeth M.

Package/ Freight Delivery, 1-10 employees

5.0
October 2022

Never had any issues

Pros

It's easy to use and I haven't had any issues with hacking or security problems.

Cons

I honestly don't have any complaints to mention, I'm really happy with the app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BB

Barclay B.

Computer Software, 1-10 employees

5.0
October 2022

Top choice for recurring billing

Pros

PayPal is my go-to payment processor above all the others. We really value the recurring billing feature and use it a lot.

Cons

Customer support is barely there. Getting help and resolving an issue takes way too many steps and ends up being a long, complicated process.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

LM

Lordy M.

Retail, 11-50 employees

5.0
October 2022

Documentation stays private

Pros

Using it has been very easy and I also feel confident about the security. On top of that, the documentation stays private and confidential.

Cons

Don't have any complaints at all since I've been using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MD

Meg D.

Food & Beverages, 1-10 employees

3.0
October 2022

Useful but too slow

Pros

It does what it's supposed to do. It's pretty slow but still useful.

Cons

The platform is extremely slow and it's also too easy for fraud to happen.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

KG

Kristin G.

E-Learning, 1-10 employees

5.0
October 2022

They offered me a credit card

Pros

Handling money through this platform feels simple and they even offered me a credit card which was a nice bonus.

Cons

I honestly can't think of any real downside. Getting set up takes a minute but other than that it's been a really solid program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AN

Ayman N.

Real Estate, 51-100 employees

5.0
October 2022

Reliable card processing

Pros

Making credit card payments with it has been very simple and transferring money is just as convenient. The platform is simple to use and makes everyday transactions feel quick and hassle-free.

Cons

At first, I had some concerns about the security side of things but up to now I haven't run into any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DW

David W.

Facilities Services, 500+ employees

5.0
October 2022

Uncomplicated payment platform

Pros

It has been very uncomplicated and payments go through quickly while still feeling very secure.

Cons

I'd just like the online currency exchange process to be more simple.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JS

John S.

Food & Beverages, 11-50 employees

5.0
October 2022

Comes with low fees

Pros

Getting paid from work through this has been a really convenient option and moving money between different accounts is simple and comes with low fees.

Cons

Can't complain about anything. I'm satisfied with how it works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EAS

Emmanuel Alberto S.

Industrial Automation, 500+ employees

5.0
October 2022

Everything is explained clearly

Pros

Everything is explained clearly and the overall simplicity of the platform is really good.

Cons

It gets frustrating when it freezes and the system starts acting up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PG

prabhat g.

Animation, 1-10 employees

5.0
October 2022

App is easy to navigate

Pros

It has been a really positive experience. The interface is user-friendly and simple so everything feels simple to manage. It works very well on mobile too which makes it convenient to use anywhere. The service has been very reliable and the app feels secure while still being easy to navigate.

Cons

Overall, I have had a very good experience with this service and honestly haven't come across any real downsides. The app and website are both simple to use, the interface is clear and everything works well enough that I can't really point out any cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

IS

Inmaculada S.

Marketing and Advertising, 11-50 employees

4.0
October 2022

Your money is safe with PayPal

Pros

A secure payment platform that gives you your money back if something goes wrong.

Cons

Direct customer support could be better when you run into a problem.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8