Jean M.
E-Learning, 51-100 employees
“Convenient fund management”
Pros
It's been a convenient way to manage my funds whenever I've used it.
Cons
During the times I've used it, I haven't run into any issues or discomfort with it yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
abigail a.
Internet, 1-10 employees
“Durable and affordable”
Pros
It is very reliable and holds up well over time. The pricing is affordable and the different application options it offers can be a real advantage.
Cons
At times, the maintenance costs can still feel a bit high. Some of the processes are also hard to understand and I think the platform could use an upgrade.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
lariana f.
Apparel & Fashion, 1-10 employees
“Love the customer care they provide”
Pros
One of the best parts is how quickly I can send and complete transactions and the customer support gives me a real sense of security.
Cons
There were a few times when my money was placed on hold but that was because eBay required it at the time. Since eBay no longer accepts those payments, that issue is no longer tied to it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Malak E.
Information Technology and Services, 51-100 employees
“Fast payments both ways”
Pros
Getting paid through it is really convenient and sending payments to my clients is just as simple.
Cons
I honestly haven't come across anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Miguel C.
Internet, 1-10 employees
“Lovely product”
Pros
Paying for products and receiving money through PayPal works really well.
Cons
More companies still need to offer this payment method.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Entertainment, 1-10 employees
“Makes running a small business manageable”
Pros
Running a small business is much easier with PayPal because it comes with useful tools to track and manage payments, sales and plenty of other details. It's very simple to use and after using it for many years, I still rely on it for both my business and personal needs.
Cons
I don't have any complaints. It has consistently met my needs and lived up to my expectations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
International Affairs, 500+ employees
“Handles everything effectively”
Pros
It handles absolutely everything down to the smallest detail and honestly I have no complaints. It's been extremely effective for what I need.
Cons
Payments can be slow and there isn't much speed in that part of the process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Robert C.
Apparel & Fashion, 1-10 employees
“Clean app and website design”
Pros
The website and app have a clean, simple design that makes everything easy to follow. It doesn't take long to get comfortable with it and sending or receiving payments is very simple. Since it works with so many websites and services, having an account ends up being really useful.
Cons
Verifying a bank account can be a bit of a hassle and I've run into a few issues before that meant I had to contact customer support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mattias B.
Warehousing, 1-10 employees
“Transfers anytime, anywhere”
Pros
The most useful thing about it is being able to send money anywhere, at any time, without the usual delays.
Cons
The app is a bit lacking when it comes to ergonomics and visual guidance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Michelle W.
Gambling & Casinos, 1-10 employees
“Helpful spending tracker”
Pros
It feels really simple and I appreciate how simple it is to navigate. It also does a good job of keeping track of what I'm spending my money on.
Cons
I'm happy with it the way it is. It works perfectly fine for what I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nathan S.
Media Production, 1-10 employees
“Stores payment history”
Pros
Works really well for billing, creating invoices and collecting payments. Security has also been solid and having all the payment history stored in one place is a big plus.
Cons
The only downside is the processing fee on some payments or invoices. Aside from that, everything else has been good.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Tracy W.
Retail, 1-10 employees
“Trust it over newer companies”
Pros
It works in nearly every place I need it and that wide acceptance is a big reason I keep using it. I also feel confident it will continue being that reliable. Compared with some of the newer companies out there, this is one I genuinely trust.
Cons
I've heard from some people that payments can sometimes take a while to go through although I haven't run into that issue myself. On the other hand, my husband has been dealing with problems while trying to close an account.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Pierre Markens E.
Information Technology and Services, 1-10 employees
“All my clients are satisfied with it”
Pros
I've been using it for more than five years and it has worked really well throughout that time. All of my clients have been happy with it and it keeps the payment process quick and hassle-free.
Cons
One thing PayPal clearly prioritizes is security which is reassuring for users. That said, the multiple security layers can sometimes feel frustrating because there are just too many steps to get through.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Adriano L.
Automotive, 500+ employees
“good system for online shopping”
Pros
A really good system for online shopping and it feels secure when making payments.
Cons
Every now and then a purchase throws an error and takes a while to work again but the money doesn't get deducted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Education Management, 500+ employees
“Customer service is really helpful”
Pros
Using it for online payments and shopping feels reassuring because the platform is secure, the customer service is really helpful and there's a real sense of protection when processing transactions.
Cons
Some of the promotional offers can be a little confusing to work through.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Graciela Susana G.
Individual & Family Services, 500+ employees
“Payments without hassle”
Pros
Getting paid is simple and withdrawing the money is just as hassle-free and very easy.
Cons
The withdrawal cost is a bit high because of the commission. Compared with other options, it's about the same or even lower but it would still be nice if they reduced it a little.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Denis C.
Pharmaceuticals, 101-500 employees
“Can be linked with several wallets”
Pros
It can be linked with several different wallets which makes it really convenient to manage payments from multiple places.
Cons
It doesn't let you add a debit card, only a credit card which feels a bit limiting.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Jenniffer M.
Apparel & Fashion, 1-10 employees
“No confusions”
Pros
It's simple to use so there's really no chance of getting confused.
Cons
I don't have anything to complain about because it's excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mariela P.
Food & Beverages, 1-10 employees
“Not hard to understand”
Pros
Really handy for receiving money in other countries currencies. My experience with it has been good overall, it's simple to use and understand.
Cons
When the balance is too low, you can't withdraw it because there's a minimum withdrawal limit.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Roberto R.
Translation and Localization, 1-10 employees
“Extremely popular”
Pros
Being able to use it to pay for items and services across so many websites is a huge advantage. It has become extremely popular and the fact that so many companies and stores accept it makes it even more valuable.
Cons
The fees can feel a little high at times but considering the services it offers, they are still worth paying without much hesitation.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10