PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JM

Jean M.

E-Learning, 51-100 employees

5.0
October 2022

Convenient fund management

Pros

It's been a convenient way to manage my funds whenever I've used it.

Cons

During the times I've used it, I haven't run into any issues or discomfort with it yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA

abigail a.

Internet, 1-10 employees

5.0
October 2022

Durable and affordable

Pros

It is very reliable and holds up well over time. The pricing is affordable and the different application options it offers can be a real advantage.

Cons

At times, the maintenance costs can still feel a bit high. Some of the processes are also hard to understand and I think the platform could use an upgrade.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

LF

lariana f.

Apparel & Fashion, 1-10 employees

5.0
October 2022

Love the customer care they provide

Pros

One of the best parts is how quickly I can send and complete transactions and the customer support gives me a real sense of security.

Cons

There were a few times when my money was placed on hold but that was because eBay required it at the time. Since eBay no longer accepts those payments, that issue is no longer tied to it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ME

Malak E.

Information Technology and Services, 51-100 employees

5.0
October 2022

Fast payments both ways

Pros

Getting paid through it is really convenient and sending payments to my clients is just as simple.

Cons

I honestly haven't come across anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC

Miguel C.

Internet, 1-10 employees

4.0
October 2022

Lovely product

Pros

Paying for products and receiving money through PayPal works really well.

Cons

More companies still need to offer this payment method.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Entertainment, 1-10 employees

5.0
October 2022

Makes running a small business manageable

Pros

Running a small business is much easier with PayPal because it comes with useful tools to track and manage payments, sales and plenty of other details. It's very simple to use and after using it for many years, I still rely on it for both my business and personal needs.

Cons

I don't have any complaints. It has consistently met my needs and lived up to my expectations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

International Affairs, 500+ employees

5.0
October 2022

Handles everything effectively

Pros

It handles absolutely everything down to the smallest detail and honestly I have no complaints. It's been extremely effective for what I need.

Cons

Payments can be slow and there isn't much speed in that part of the process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RC

Robert C.

Apparel & Fashion, 1-10 employees

5.0
October 2022

Clean app and website design

Pros

The website and app have a clean, simple design that makes everything easy to follow. It doesn't take long to get comfortable with it and sending or receiving payments is very simple. Since it works with so many websites and services, having an account ends up being really useful.

Cons

Verifying a bank account can be a bit of a hassle and I've run into a few issues before that meant I had to contact customer support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MB

Mattias B.

Warehousing, 1-10 employees

5.0
October 2022

Transfers anytime, anywhere

Pros

The most useful thing about it is being able to send money anywhere, at any time, without the usual delays.

Cons

The app is a bit lacking when it comes to ergonomics and visual guidance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MW

Michelle W.

Gambling & Casinos, 1-10 employees

5.0
October 2022

Helpful spending tracker

Pros

It feels really simple and I appreciate how simple it is to navigate. It also does a good job of keeping track of what I'm spending my money on.

Cons

I'm happy with it the way it is. It works perfectly fine for what I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NS

Nathan S.

Media Production, 1-10 employees

5.0
October 2022

Stores payment history

Pros

Works really well for billing, creating invoices and collecting payments. Security has also been solid and having all the payment history stored in one place is a big plus.

Cons

The only downside is the processing fee on some payments or invoices. Aside from that, everything else has been good.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

TW

Tracy W.

Retail, 1-10 employees

4.0
October 2022

Trust it over newer companies

Pros

It works in nearly every place I need it and that wide acceptance is a big reason I keep using it. I also feel confident it will continue being that reliable. Compared with some of the newer companies out there, this is one I genuinely trust.

Cons

I've heard from some people that payments can sometimes take a while to go through although I haven't run into that issue myself. On the other hand, my husband has been dealing with problems while trying to close an account.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

PME

Pierre Markens E.

Information Technology and Services, 1-10 employees

5.0
October 2022

All my clients are satisfied with it

Pros

I've been using it for more than five years and it has worked really well throughout that time. All of my clients have been happy with it and it keeps the payment process quick and hassle-free.

Cons

One thing PayPal clearly prioritizes is security which is reassuring for users. That said, the multiple security layers can sometimes feel frustrating because there are just too many steps to get through.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AL

Adriano L.

Automotive, 500+ employees

5.0
October 2022

good system for online shopping

Pros

A really good system for online shopping and it feels secure when making payments.

Cons

Every now and then a purchase throws an error and takes a while to work again but the money doesn't get deducted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Education Management, 500+ employees

5.0
October 2022

Customer service is really helpful

Pros

Using it for online payments and shopping feels reassuring because the platform is secure, the customer service is really helpful and there's a real sense of protection when processing transactions.

Cons

Some of the promotional offers can be a little confusing to work through.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

GSG

Graciela Susana G.

Individual & Family Services, 500+ employees

4.0
October 2022

Payments without hassle

Pros

Getting paid is simple and withdrawing the money is just as hassle-free and very easy.

Cons

The withdrawal cost is a bit high because of the commission. Compared with other options, it's about the same or even lower but it would still be nice if they reduced it a little.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

DC

Denis C.

Pharmaceuticals, 101-500 employees

5.0
October 2022

Can be linked with several wallets

Pros

It can be linked with several different wallets which makes it really convenient to manage payments from multiple places.

Cons

It doesn't let you add a debit card, only a credit card which feels a bit limiting.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JM

Jenniffer M.

Apparel & Fashion, 1-10 employees

5.0
October 2022

No confusions

Pros

It's simple to use so there's really no chance of getting confused.

Cons

I don't have anything to complain about because it's excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MP

Mariela P.

Food & Beverages, 1-10 employees

5.0
October 2022

Not hard to understand

Pros

Really handy for receiving money in other countries currencies. My experience with it has been good overall, it's simple to use and understand.

Cons

When the balance is too low, you can't withdraw it because there's a minimum withdrawal limit.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RR

Roberto R.

Translation and Localization, 1-10 employees

5.0
October 2022

Extremely popular

Pros

Being able to use it to pay for items and services across so many websites is a huge advantage. It has become extremely popular and the fact that so many companies and stores accept it makes it even more valuable.

Cons

The fees can feel a little high at times but considering the services it offers, they are still worth paying without much hesitation.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10