RODRIGO martin V.
Airlines/ Aviation, 500+ employees
“Complete solution for payments”
Pros
It's simple to use and covers everything needed which makes it very practical for everyday use.
Cons
The presentation could look better though, I'd like to see more eye-catching colors in the design.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
jennifer d.
Executive Office, 51-100 employees
“efficient and simple to use”
Pros
PayPal is quick, convenient and simple to use which makes handling payments really hassle-free. It works fast and while there aren't many promotional offers, that can actually be a good thing for keeping things simple.
Cons
It feels expensive to use and there usually aren't any discount offers available.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Robert P.
Telecommunications, 11-50 employees
“Didn’t work for me”
Pros
there wasn't a single thing about it that worked for me. Everything connected to it felt pointless and it came across like they just do whatever they want without any regard for the user.
Cons
I'd rather have my money taken by a crack head or a street walker because at least then I'd understand why my money was gone.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Adriana R.
Entertainment, 1-10 employees
“Incredible billing service”
Pros
Payments through PayPal are fast and secure and the transactions go through immediately without any issues. The platform's security is excellent and the billing service is something I really appreciate because it handles the job well and makes my work and daily routine much easier.
Cons
The language translation system can freeze at times and doesn't translate all of the content.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Genau L.
Internet, 11-50 employees
“Wide acceptance by customers”
Pros
Using it feels very simple and one of the biggest advantages is how widely accepted it is by customers.
Cons
The fees are still too expensive and there isn't really any support for small businesses to help bring those costs down.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Eric B.
Food & Beverages, 11-50 employees
“Well-integrated system”
Pros
The security is excellent and the way the features integrate with each other makes the whole platform work really well.
Cons
I haven't come across anything wrong with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mohammed B.
Facilities Services, 11-50 employees
“Great job by the developers”
Pros
Big credit to the developers for making this software so simple to use. I haven't really run into any problems with it at all. The login process is very fast, sending money is convenient and the part I appreciate most is the security. On top of that, customer service has been very helpful whenever needed.
Cons
There's not a lot to complain about but every now and then funds can get stuck in either the sender's or the receiver's account. That's something they really should come up with a fix for.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Caitlin W.
Hospital & Health Care, 500+ employees
“Always been a favorite of mine”
Pros
From day one, it's been a favorite of mine. It's simple to use, I can send money to friends and family without any hassle and it also works really well for my small makeup business since I can create and send invoices right through it. I absolutely love it.
Cons
I don't have anything negative to say about it. It's an excellent piece of software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason C.
Construction, 1-10 employees
“Appreciate the simplicity”
Pros
This software feels very simple which is what I appreciated most about it.
Cons
I couldn't come up with anything about this software that I disliked.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andy S.
Insurance, 500+ employees
“Handy app, slower transfers”
Pros
Having the mobile app available anytime is really convenient and it's simple to navigate and use.
Cons
Transfers coming from companies like TicketMaster and other large businesses sometimes take longer to process than I'd prefer.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Micheal R.
Recreational Facilities and Services, 101-500 employees
“Helps expand a business's reach”
Pros
It makes it possible to send and receive payments from almost anywhere in the world, as long as the required verification is in place. On top of that, it offers a user-friendly and clear invoicing system that helps expand a business's reach globally.
Cons
There is an ongoing issue with chargebacks and that's something the developer really needs to address more thoroughly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Damilola O.
Higher Education, 500+ employees
“accurate conversion”
Pros
Paying for my Etsy purchases through this is really convenient. Sending money internationally is just as simple and the currency conversion has been accurate too.
Cons
Having to log in every single time annoys me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vivek S.
Computer Software, 500+ employees
“Makes cross-currency business easy”
Pros
Accessing it is simple and its worldwide reach makes cross-currency business much more convenient.
Cons
transaction-related taxes and fees can be quite expensive.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Jennifer K.
Mental Health Care, 11-50 employees
“efficient to use”
Pros
Quick to access, efficient to use and accurate when paying for goods or services.
Cons
Fraud is a concern. I did have one incident where my linked credit card was accessed and used without authorization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Heidi B.
Transportation/ Trucking/ Railroad, 1-10 employees
“Money comes through right away”
Pros
I like how quickly payments come through, as soon as we send an invoice to a customer, the money is received right away.
Cons
I haven't come across anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Oscar H.
Electrical/ Electronic Manufacturing, 1-10 employees
“Good but a bit pricey”
Pros
PayPal makes it simple to send and receive payments with people almost anywhere in the world.
Cons
The transfer fees feel a little higher than they should be.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Deloris S.
Writing and Editing, 1-10 employees
“Fast payouts and secure invoicing”
Pros
Freelance payments are really convenient with this. I can send an invoice using a client's email address, fill everything out quickly and get it over to them without any hassle. It also emails me as soon as money hits my account which helps me stay on top of payments. If someone hasn't paid yet, I can resend the invoice instead of starting over. Once the payment comes in, I can transfer the money to my debit card and usually get it within minutes. I also feel confident keeping funds there because the account feels secure and my money stays protected.
Cons
Getting back into a locked account is way harder than it should be. I had to call customer service more than once because I couldn't remember the answers to my security questions. That kind of information is tough to recall especially when the account has been around for more than 10 years. They really should offer another way to verify your identity and unlock the account.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Ouattara B.
Telecommunications, 101-500 employees
“No introduction needed”
Pros
It hardly needs an introduction at this point. It's extremely useful for keeping online transactions secure since there's no need to type your 16-digit card number on every merchant website. Just using your email address helps make online shopping feel much safer. On top of that, it also makes it simple for friends to send you money.
Cons
One thing that really bothers me is the restriction placed on certain countries. In some places, people are allowed to open an account and fund it for online purchases but they still can't receive money. That kind of partial restriction doesn't make much sense to me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Brock B.
Electrical/ Electronic Manufacturing, 51-100 employees
“secure for online transactions”
Pros
It feels very secure for online transactions and I'm able to use it on almost any website.
Cons
At times, it takes going through several sign-in screens before everything starts working.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marz H.
Transportation/ Trucking/ Railroad, 51-100 employees
“Very useful tool”
Pros
Whether I'm using it personally or for business, it has been very simple to work with. It's especially useful when I don't want to share my credit card details online and it also helps a lot with handling customer invoices.
Cons
I haven't run into any task yet that PayPal couldn't handle for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10