Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JM

Jayden M.

Computer Software, 11-50 employees

4.0
October 2022

Has a great reputation

Pros

PayPal has been around for years and that reputation really shows. It's a very convenient, user-friendly platform that works well whether you're using it for personal needs or running a business.

Cons

In South Africa, there still aren't many choices for linking card payment options besides FNB which luckily is the bank we use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MK

Michael K.

Events Services, 1-10 employees

5.0
October 2022

Well organized dashboard

Pros

Getting around it is simple, it feels secure when handling payments and the dashboard is well organized and useful.

Cons

At this point, I honestly haven't run into any problems with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YM

Yorelis M.

Import and Export, 51-100 employees

5.0
October 2022

Instant transfers that deliver

Pros

Payments and money transfers show up right away which makes the whole process feel immediate and reliable.

Cons

I honestly don't have anything negative to say about it since it has allowed me to link my direct payments straight to my account without any trouble.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Information Technology and Services, 1-10 employees

5.0
October 2022

Still the best choice

Pros

When it comes to sending and receiving money online, this has been a very convenient option. I've been using it for years and it has consistently felt reliable and trustworthy. Transactions are quick and the platform is simple to use which makes it especially useful for business purposes. Overall, I still see it as the best choice for handling online payments.

Cons

Something to keep in mind is that the transaction fees and foreign exchange rates can be quite high. If you're not paying attention, those costs can cut into your profits. It's still an excellent service overall but the fees are definitely something to watch out for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NG

Nicholas G.

Insurance, 1-10 employees

4.0
October 2022

Fast checkout almost everywhere

Pros

It is accepted by a lot of stores and it makes the checkout process quick and convenient.

Cons

Transfer fees can add up and getting in touch with customer service isn't always easy.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

DH

Demetric H.

Government Administration, 101-500 employees

5.0
October 2022

Simple to handle regular expenses

Pros

Handling regular day-to-day expenses with this is very simple. If a friend needs money quickly, I can send it over in seconds and the fee charged to the recipient is only a small percentage.

Cons

You probably won't see this used much in larger businesses and it seems more common in smaller business settings. Still, the platform keeps improving and rolls out new features whenever they're available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EP

Ebonny P.

Hospital & Health Care, 500+ employees

5.0
October 2022

Reliable security features

Pros

The platform is simple to manage and the security features make it feel very reliable when using it.

Cons

I can't use the buy now, pay later option with the bank cards I have linked.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AF

Anthony F.

Construction, 11-50 employees

4.0
October 2022

Its free!

Pros

I appreciate how simple it is to use and the fact that it's free makes it even better. It works efficiently and, in my view, it stands out as one of the best options in its category.

Cons

If there's one area that needs more attention, it's cybersecurity. They handle it fairly well but not every case of fraud can be prevented so stronger security measures would make the platform even better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MJB

Marc Joseph B.

Consumer Services, 500+ employees

5.0
October 2022

Clean and user-friendly interface

Pros

Using this app feels really simple and the interface is simple enough to understand.

Cons

I'd just like to see them add a new feature or two such as a dark mode option.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RN

Raudi N.

Machinery, 51-100 employees

4.0
October 2022

Trusted option

Pros

It works really well for customers who are cautious about who they pay and need that extra sense of security.

Cons

I was happy with everything about it and didn't really come across any downsides.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

DMS

Dr Mekhala S.

Publishing, 1-10 employees

5.0
October 2022

Simplifies my day

Pros

Everything about it feels transparent, reliable and simple to use. I can handle almost everything right from my phone which makes sending invoices while I'm out and about really convenient. My schedule is always packed so any tool that helps simplify the day is a big plus and this app definitely does that.

Cons

It took a little time to adjust to the fees. That said, the details are provided clearly, you just need to take a moment to look through them.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SL

Stacy L.

Research, 1-10 employees

5.0
October 2022

Easy to set up

Pros

Getting an account set up and activated is very simple and the app is simple to use and move around in. Everything you need is right there at your fingertips.

Cons

If you're a new business just getting started, your money can be placed on hold and you may not be able to access your funds until they decide to release them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MTA

Muhammad Tahir A.

Building Materials, 11-50 employees

5.0
October 2022

Layout is logical

Pros

Using this app to manage my finances is very simple and the layout is simple to understand.

Cons

the payment processing can take a bit of time to complete so the wait can be frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

TL

Teresa L.

Telecommunications, 11-50 employees

5.0
October 2022

Saves my credit card details

Pros

It keeps my credit card details stored securely so I don't have to re-enter them every time I make a payment.

Cons

I honestly don't have any complaints about it. It has consistently been excellent software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VB

Víctor B.

Marketing and Advertising, 1-10 employees

5.0
October 2022

All-in-one invoicing for ecommerce

Pros

The invoicing feature makes it possible to keep all my e-commerce finances in one place which really helps with staying organized.

Cons

The fees feel pretty high especially when you're just getting a new business off the ground.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

ABK

Azhar Bedar K.

Computer Software, 11-50 employees

5.0
October 2022

Fast payments and bill handling

Pros

Paying bills and sending payments through this has been a really convenient option. It's simple to use and transactions are processed quickly.

Cons

A few more measures should be put in place to help prevent fraud.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SO

Sandra o.

Airlines/ Aviation, 500+ employees

5.0
October 2022

Convenient enough for everyone

Pros

Its been very useful especially since it's simple to use even for someone who isn't very tech-savvy. The interface feels user-friendly and I especially prefer being able to pay with it while shopping online instead of having to create a lot of separate accounts. That's a huge advantage for me. I've also been using it since 2010 so it's been a reliable option for a long time.

Cons

I'd still like to see the ability to lock my account directly from the app if I suspect my identity has been compromised, rather than having to contact customer service by phone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

BV

Bob V.

Supermarkets, 101-500 employees

5.0
October 2022

Worth trying

Pros

It is simple to handle and it's one of the fastest payment apps I've used. Sending money to a credit or debit card is simple too so I definitely recommend it.

Cons

I'd recommend it to anyone who needs a payment app for things like bills orders and other everyday payments. It's very useful to have and it's worth trying.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AR

Adam R.

Computer Software, 1-10 employees

4.0
October 2022

Cross-border payments in my currency

Pros

Being able to purchase items from sellers in different countries while still paying in my own currency is really convenient.

Cons

The interface feels a bit cluttered and it can be confusing for people who are new to the platform.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

SI

Sa I.

Apparel & Fashion, 1-10 employees

5.0
October 2022

Clean layout

Pros

The layout is simple so getting around the interface feels simple and user-friendly.

Cons

The option to send money to friends or family is tucked away more than it should be and I often have to hunt around to find it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10