Brett A.
Food & Beverages, 1-10 employees
“Useful features at a fair price”
Pros
The feature set is solid for the price and the platform is fairly simple to use.
Cons
Getting into my account takes more steps than I'd prefer and that part of the process is frustrating.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Food & Beverages, 500+ employees
“Global reach and simplicity”
Pros
One thing that really works in it's favor is that it can be used worldwide and the platform is pretty user-friendly overall.
Cons
For South Africans though, linking a South African bank account to it is quite a lengthy process.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jim R.
Insurance, 1-10 employees
“friendly design”
Pros
The platform feels very user-friendly and getting everything set up and running was quick and simple.
Cons
there isn't anything about it that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lori S.
Hospital & Health Care, 51-100 employees
“Reliable for payments and donations”
Pros
I use it both personally for purchases and payments and through my non-profit to collect donations. It makes it much easier to track payments, see who sent them and check which members are current with their membership.
Cons
Getting everything configured for a non-profit was challenging especially with the related requirements but after it was finally set up, it worked well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Garry S.
Professional Training & Coaching, 1-10 employees
“works without issues”
Pros
Using it is very simple, it consistently works without issues and the interface is simple and functional.
Cons
Tracking down certain information can feel a bit tedious at times.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Othman F.
Computer Software, 1-10 employees
“Offers multiple pricing plans”
Pros
It has become one of the most widely used options for making payments online which makes it very convenient. The pricing is simple and predictable, with fixed costs that are easier to plan around and there are multiple pricing plans available to match different budgets. It also handles subscriptions and recurring billing well and the support for many currencies and vendors makes it a practical choice for a wide range of online sales.
Cons
You still have to deal with bank-related processes and support issues at times which can be frustrating to remember and manage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Stephanie F.
Arts and Crafts, 1-10 employees
“Customer support staff goes above and beyond”
Pros
Customer service stands out and this tool is accepted just about everywhere. It works across so many platforms and the fact that credit and debit cards are widely supported makes it even more convenient to use.
Cons
At this point, I honestly can't think of anything I like least about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samantha F.
Hospital & Health Care, 500+ employees
“Beginner-friendly and simple”
Pros
Simple to get started with, very user-friendly and simple to handle.
Cons
I honestly don't have any complaints, I really love using this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Manuel S.
Computer & Network Security, 1-10 employees
“Transactions in seconds”
Pros
Its security gives me a lot of confidence, the platform is very simple to use and the speed is amazing. I can send money to someone else in just a second.
Cons
Immediate billing is still missing especially for a business or organization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Farid B.
Information Technology and Services, 1-10 employees
“Payments anytime, day or night”
Pros
The biggest advantage is not having to depend on bank opening hours anymore. You can send and receive payments around the clock, anytime you need.
Cons
if something does go wrong, support can take a bit too long to respond.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
jennifer w.
Insurance, 500+ employees
“Extremely easy to use”
Pros
Using it is simple and it's easy to find merchants that accept it.
Cons
Getting a refund can be difficult when you request one after not receiving the merchandise you ordered.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Retail, 1-10 employees
“Appreciate its userfriendly nature”
Pros
I find it userfriendly and I appreciate how secure it is every time I make a transaction.
Cons
I haven't run into anything about it that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samantha T.
Retail, 1-10 employees
“Trusted choice for customers”
Pros
It's usually one of the first payment options new customers feel comfortable using because people already know and trust it. We handle a good amount of transactions on our website through it and we also rely on it when making purchases ourselves.
Cons
One thing that still concerns me is how vulnerable accounts can seem to hacking. I hear about it happening quite a bit with other business owners even when two-step verification is turned on so that's definitely worrying.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Aditi S.
Hospitality, 1-10 employees
“User-friendly digital payments”
Pros
It is pretty easy to operate. The interface is user-friendly, it's simple to navigate and it works well for moving toward more digital processes and payments.
Cons
There are still a few minor bugs here and there and transaction transmission can feel slow at times. I also have some concerns around security issues even though the platform is useful overall.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Anonymous
Information Technology and Services, 500+ employees
“Supported across eCommerce platforms”
Pros
The part I appreciate most is how widely it is supported across eCommerce platforms around the world.
Cons
Payment processing can be a little slow at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
William G.
E-Learning, 1-10 employees
“A very recognizable platform”
Pros
Almost everyone is on PayPal and it's a very recognizable platform which makes sending payments to different accounts really simple.
Cons
The fees are extremely high. If you use it frequently, it's worth looking at other options because the charges and exchange rates are not very favorable.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Danielle S.
Import and Export, 1-10 employees
“Widely used and user-friendly”
Pros
It has been quite easy to use and since almost everyone already uses it, that makes it even more convenient. It's very user-friendly overall.
Cons
The part I like least is how difficult it can be to get in touch with customer service.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Stacy W.
Online Media, 1-10 employees
“Only way I send money”
Pros
It's the only payment method I really rely on for transactions and honestly my favorite by far. The security gives me peace of mind and the fraud protection is a big reason I keep using it. This app is always my first choice whenever I need to send or receive money.
Cons
I'd bring back the check cashing feature throughout the entire year instead of offering it only at certain times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
India C.
Consumer Services, 101-500 employees
“Convenient money transfers”
Pros
Using the app feels very simple and it makes sending and receiving money really convenient.
Cons
I'm not happy with the fees charged when transferring money to my account.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Jamaali H.
Banking, 500+ employees
“Excellent for freelancing payments”
Pros
Receiving payments through this software has been excellent especially since I do a lot of online freelancing work.
Cons
At the moment, I haven't run into any issues with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10