Total 5100 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

WT

Waseem T.

Entertainment, 1-10 employees

5.0
October 2022

Comes with a lot of benefits

Pros

there's a lot to say about the benefits. It's very simple to use and feels completely secure. PayPal really protects you so you're covered against fraud or scams. Their support team is also excellent and does its best to resolve any issue you run into.

Cons

The only downside for me is the fee they charge when selling. I understand they're a business and need to charge for the service but the cost still feels too high. If they could reduce it by around 30% to 40%, that would be much better.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

TR

Thabang R.

Food & Beverages, 101-500 employees

5.0
October 2022

Solid security features

Pros

Using it is very simple and the security features are solid. It really makes online shopping much more convenient and simplifies everyday payments.

Cons

transferring money to a personal bank account can take longer than 24 hours.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MG

Menilda G.

Entertainment, 11-50 employees

5.0
October 2022

Fast money withdrawals

Pros

With this app, withdrawing my money is really simple.

Cons

I honestly don't have any complaints about this app because it has been very good for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LR

Luis R.

Sporting Goods, 1-10 employees

5.0
October 2022

Fantastic tool

Pros

Being able to pay for all kinds of things online anywhere in the world is a huge plus. It also connects really well with pretty much every platform for selling items or products so using it feels very practical.

Cons

I'd love to see it integrated in Argentina with Steam and online marketplaces like Mercado Libre for international purchases.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SB

Siddharth B.

Hospital & Health Care, 51-100 employees

5.0
October 2022

Has been good for me

Pros

Sending and receiving payments with PayPal has been really convenient. Managing expenses feels very simple and it makes it simple to keep track of every transaction. Bank transfers also go through quickly which is a big plus.

Cons

The only thing I would suggest is making customer support more effective. Aside from that, I don't really have any other complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AD

Abubakar D.

Airlines/ Aviation, 1-10 employees

3.0
October 2022

stays up to date

Pros

Using it on Casiono Royal went well and it also made buying other products online feel very convenient.

Cons

The platform stays up to date and the software team seems to be putting a lot of effort into keeping it user-friendly. Can't really complain.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

JB

Justine B.

Arts and Crafts, 1-10 employees

5.0
October 2022

Very flexible

Pros

The software feels very fluid and is simple to use.

Cons

Getting it set up on my website was a bit complicated but once it was installed, it became much easier for my customers to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

DW

Dominique W.

Real Estate, 11-50 employees

4.0
October 2022

Buying made simple

Pros

PayPal keeps buying and selling simple, fast and secure.

Cons

I haven't noticed any negative points with PayPal.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

OA

Olga A.

Real Estate, 1-10 employees

5.0
October 2022

Mobile-friendly software

Pros

Being mobile-friendly makes a big difference and the app works from practically anywhere in the world which keeps business moving without interruptions.

Cons

Adding an itemized invoice directly to a payment is difficult when sending it. There's only a comment section available and it has a limited character count.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

HK

Hemil K.

Construction, 51-100 employees

4.0
October 2022

Gives me choice to choose currency

Pros

One feature that has been especially useful to me is how conveniently I can send money to other countries. It also gives me the choice to either use the bank's conversion process by paying in dollars or complete the payment in my local currency.

Cons

The service still isn't available everywhere, only in a limited number of countries.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Import and Export, 500+ employees

5.0
October 2022

Fast processing

Pros

The platform is very user-friendly and payments for both payables and receivables are processed quickly.

Cons

Withdrawal fees can add up quite a bit especially when you're moving larger amounts.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

ET

Eileen T.

Printing, 101-500 employees

4.0
October 2022

Can use it anytime

Pros

Navigating it is simple and I can use it whenever I need to.

Cons

Up to this point, I haven't run into any problems which has been a positive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

RJ

Rebecca J.

Events Services, 1-10 employees

4.0
October 2022

User-friendly for personal use and business

Pros

Whether it's for personal use or running a business, the app is simple to work with.

Cons

At this point, I haven't really come across anything I dislike about it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MAL

Maria Alejandra L.

Banking, 51-100 employees

4.0
October 2022

transfers without delays

Pros

Getting paid from almost anywhere in the world is very convenient and the money arrives right away. I can also convert it to my local currency without any trouble, make transfers without delays and the app works really well overall.

Cons

The support section feels a bit too extensive somewhat complicated and slow to deal with.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

EN

Erik N.

Transportation/ Trucking/ Railroad, 51-100 employees

5.0
October 2022

Tracks past transactions

Pros

Checking past transactions is simple and opening an account doesn't cost anything. Sending and receiving money is very simple and adding multiple payment methods is also convenient.

Cons

Customer service could be a little better and the commission rates are fairly high.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JP

Julian P.

Entertainment, 11-50 employees

4.0
October 2022

lets me take part in surveys

Pros

It works well for receiving money from abroad and also lets me take part in surveys.

Cons

Up to this point, everything has been positive for me. I also appreciate that it works internationally.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

SU

Sascha U.

Design, 1-10 employees

5.0
October 2022

Secure payments for freelance work

Pros

Whether I'm buying from an unfamiliar online shop or getting paid for freelance art, PayPal works really well. It gives me an extra layer of protection when I shop online which feels much safer than handing over my credit card details directly to a store I don't know. On the work side, it's also very convenient for receiving payments for small commissions and contract jobs and it makes the whole process quick and simple for both me and the client.

Cons

The only part that genuinely bothers me is the currency conversion. On top of the regular fees, PayPal seems to apply consistently poor exchange rates, often among the worst available during that time period. Since it's commonly used for international payments, that ends up cutting even more money out of what I receive which is frustrating when those extra losses add up.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

EMP

Eider Miguel p.

Online Media, 1-10 employees

5.0
October 2022

Amazing functionality

Pros

Its functionality and practicality really stand out whenever I need to make any kind of transaction or movement.

Cons

There honestly isn't anything negative I can mention in relation to this.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AMM

Anna Mae M.

Retail, 1-10 employees

5.0
October 2022

Global payments made simple

Pros

Getting paid from anywhere in the world is really convenient and I can move the money over to my local bank without much hassle.

Cons

The fees feel quite expensive compared with other alternatives like TransferWise.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

MP

Mischele P.

Printing, 51-100 employees

4.0
October 2022

automatically generates receipts

Pros

it connects well with the accounting software we already use. Customers can pay online whenever it suits them and the system automatically generates a receipt for invoice payments in our accounting records which saves us a lot of time.

Cons

I still have to manually move the funds into our bank account after a payment comes in.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7