Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

GMR

Gisela mariana R.

Utilities, 1-10 employees

5.0
October 2022

Modern system

Pros

It's practical, modern, simple to use and accepted worldwide.

Cons

The minimum withdrawal amount required to make a deposit is a drawback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NA

Nazim A.

Information Technology and Services, 1-10 employees

4.0
October 2022

Effortless transfers

Pros

PayPal is a widely used global payment platform and one thing I really appreciate is how quickly and effortlessly money can be received from people in different parts of the world.

Cons

Overall, it works really well but the exchange rates and fees could definitely be lower. At times, the charges feel a bit too high.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

MW

Michelle W.

Health, Wellness and Fitness, 1-10 employees

5.0
October 2022

works reliably

Pros

Everything about it works reliably and without hassle which makes the whole experience really convenient.

Cons

I can't think of anything about it that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KW

Krystal W.

Computer Networking, 51-100 employees

5.0
October 2022

Pretty simple to operate

Pros

Using it is simple and I can send payments very quickly.

Cons

Bank transfers usually take around 5 to 7 days.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MR

Mwagale R.

Entertainment, 11-50 employees

4.0
October 2022

Lovely layout

Pros

The layout is user-friendly and the strong security gives me confidence when using it. It works as a worldwide online banking and payment processing platform which makes sending and receiving money really convenient.

Cons

At the moment, I really don't have any major complaints aside from the frequent updates through the Play Store.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

FB

Fernando B.

Environmental Services, 1-10 employees

5.0
October 2022

They handle everything professionally

Pros

I really appreciate how quickly and professionally they handle every task and process. Everything feels reliable and the service is taken seriously from start to finish.

Cons

Currency conversions inside the software can be a bit confusing for newcomers although it's something that can be figured out without too much trouble.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MB

morgan b.

Computer Games, 1-10 employees

4.0
October 2022

Convenient checkout with linked cards

Pros

Linking my cards was simple and using it at checkout makes shopping a lot more convenient.

Cons

Getting in touch with support can be frustrating at times since it may take a few days before they respond. I also don't feel like their refund and buyer protection are as reliable as they used to be especially if you send money to someone and end up getting scammed.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

JM

Justine M.

Accounting, 500+ employees

5.0
October 2022

Versatile for business and personal use

Pros

It has been a very convenient experience because it's simple to use for both business transactions and personal payments.

Cons

One area that still needs improvement is the dispute process since there shouldn't be separate options where one protects the consumer and another does not.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JD

Jasmine D.

Cosmetics, 1-10 employees

5.0
October 2022

Essential for my skincare business

Pros

I appreciate how many financial tasks I can handle in one place. I'm able to send bills and invoices to customers and I also use it as the payment processor on my website for my small plant-based skincare business. On top of that, I rely on it for personal online shopping because it adds a layer of protection for my debit card information.

Cons

It will occasionally place vendors' funds on hold.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

VM

Velly M.

Entertainment, 1-10 employees

5.0
October 2022

Completely satisfied

Pros

Payments go through quickly and I'm always updated on my current balance which makes it very convenient to use.

Cons

At this point, I'm satisfied with it and honestly don't have anything significant to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CH

Christina h.

Education Management, 51-100 employees

5.0
October 2022

They value users

Pros

Sending money to other people is really convenient with it. I also appreciate the option to split a purchase into 4 payments when ordering something. Whenever a problem comes up, customer service handles it quickly and makes you feel like a valued customer.

Cons

There honestly are not many problems to mention. The only issue that comes to mind is that the app can sometimes crash and stop working.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NP

Nicolas P.

Information Technology and Services, 1-10 employees

4.0
October 2022

Helpful sandbox and quick setup

Pros

Getting an account set up is simple and if your development team needs it, the sandbox is available for testing before deploying a new merchant solution.

Cons

Customers can cancel payments pretty easily so you really need to keep a full record of every legitimate sales action to protect yourself against bad payers.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

International Trade and Development, 51-100 employees

5.0
October 2022

Easy to handle and reliable

Pros

Its easy to handle and reliable. It gives me confidence that any kind of issue would be handled properly even though I personally haven't run into any problems.

Cons

It would be better if there were an assistant available for emergency situations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CP

Claire P.

Civic & Social Organization, 51-100 employees

5.0
October 2022

Makes me feel protected

Pros

Using it for online purchases really makes me feel protected and reassured every time I pay.

Cons

It's disappointing that the free return feature will be going away soon because it was genuinely very useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RP

Raffaela P.

Entertainment, 11-50 employees

5.0
October 2022

Fast payments for the studio

Pros

At the dance studio, I use it to collect payments for items we sell and it's been quick and simple to work with.

Cons

I haven't run into any problems at all when using it to receive payments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

VR

Vanesa R.

Telecommunications, 11-50 employees

5.0
October 2022

Hassle-free purchases

Pros

Has been user-friendly and it doesn't create any hassle when making purchases online.

Cons

I'd like the minimum withdrawal amount to be lower.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LM

Lucile M.

Wholesale, 500+ employees

5.0
October 2022

Would recommend it

Pros

It is been very simple and feels extremely secure. I've been using it for 10 years now and I would definitely recommend it.

Cons

At times, the transaction label is missing but it's not a big problem.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

HM

Heather M.

Health, Wellness and Fitness, 500+ employees

5.0
October 2022

Convenient instant transfers

Pros

Having it available is really convenient especially for online purchases when there isn't money sitting in your bank account right away. You can link your bank details and move funds through it and if you need the money immediately, the instant transfer option is only 25 cents. If you're not in a hurry, you can also just wait about 3 days for the transfer to reach your account.

Cons

I haven't run into any issues with it so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KI

Kenny I.

Entertainment, 1-10 employees

5.0
October 2022

Handy payments for everyday use

Pros

Getting paid through this is really convenient and sending money to other people is just as simple.

Cons

It still doesn't feel quite as user-friendly as Cash App.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JBM

Jean Baptiste M.

Computer Software, 11-50 employees

5.0
October 2022

Complete online payment tool

Pros

It's an extremely complete, fast and secure online payment tool. It lets me make payments in most currencies without any hassle.

Cons

I really don't have any negatives to point out. I would highly recommend it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10