Gisela mariana R.
Utilities, 1-10 employees
“Modern system”
Pros
It's practical, modern, simple to use and accepted worldwide.
Cons
The minimum withdrawal amount required to make a deposit is a drawback.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nazim A.
Information Technology and Services, 1-10 employees
“Effortless transfers”
Pros
PayPal is a widely used global payment platform and one thing I really appreciate is how quickly and effortlessly money can be received from people in different parts of the world.
Cons
Overall, it works really well but the exchange rates and fees could definitely be lower. At times, the charges feel a bit too high.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Michelle W.
Health, Wellness and Fitness, 1-10 employees
“works reliably”
Pros
Everything about it works reliably and without hassle which makes the whole experience really convenient.
Cons
I can't think of anything about it that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Krystal W.
Computer Networking, 51-100 employees
“Pretty simple to operate”
Pros
Using it is simple and I can send payments very quickly.
Cons
Bank transfers usually take around 5 to 7 days.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mwagale R.
Entertainment, 11-50 employees
“Lovely layout”
Pros
The layout is user-friendly and the strong security gives me confidence when using it. It works as a worldwide online banking and payment processing platform which makes sending and receiving money really convenient.
Cons
At the moment, I really don't have any major complaints aside from the frequent updates through the Play Store.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Fernando B.
Environmental Services, 1-10 employees
“They handle everything professionally”
Pros
I really appreciate how quickly and professionally they handle every task and process. Everything feels reliable and the service is taken seriously from start to finish.
Cons
Currency conversions inside the software can be a bit confusing for newcomers although it's something that can be figured out without too much trouble.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
morgan b.
Computer Games, 1-10 employees
“Convenient checkout with linked cards”
Pros
Linking my cards was simple and using it at checkout makes shopping a lot more convenient.
Cons
Getting in touch with support can be frustrating at times since it may take a few days before they respond. I also don't feel like their refund and buyer protection are as reliable as they used to be especially if you send money to someone and end up getting scammed.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Justine M.
Accounting, 500+ employees
“Versatile for business and personal use”
Pros
It has been a very convenient experience because it's simple to use for both business transactions and personal payments.
Cons
One area that still needs improvement is the dispute process since there shouldn't be separate options where one protects the consumer and another does not.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Jasmine D.
Cosmetics, 1-10 employees
“Essential for my skincare business”
Pros
I appreciate how many financial tasks I can handle in one place. I'm able to send bills and invoices to customers and I also use it as the payment processor on my website for my small plant-based skincare business. On top of that, I rely on it for personal online shopping because it adds a layer of protection for my debit card information.
Cons
It will occasionally place vendors' funds on hold.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Velly M.
Entertainment, 1-10 employees
“Completely satisfied”
Pros
Payments go through quickly and I'm always updated on my current balance which makes it very convenient to use.
Cons
At this point, I'm satisfied with it and honestly don't have anything significant to complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christina h.
Education Management, 51-100 employees
“They value users”
Pros
Sending money to other people is really convenient with it. I also appreciate the option to split a purchase into 4 payments when ordering something. Whenever a problem comes up, customer service handles it quickly and makes you feel like a valued customer.
Cons
There honestly are not many problems to mention. The only issue that comes to mind is that the app can sometimes crash and stop working.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Nicolas P.
Information Technology and Services, 1-10 employees
“Helpful sandbox and quick setup”
Pros
Getting an account set up is simple and if your development team needs it, the sandbox is available for testing before deploying a new merchant solution.
Cons
Customers can cancel payments pretty easily so you really need to keep a full record of every legitimate sales action to protect yourself against bad payers.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
International Trade and Development, 51-100 employees
“Easy to handle and reliable”
Pros
Its easy to handle and reliable. It gives me confidence that any kind of issue would be handled properly even though I personally haven't run into any problems.
Cons
It would be better if there were an assistant available for emergency situations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Claire P.
Civic & Social Organization, 51-100 employees
“Makes me feel protected”
Pros
Using it for online purchases really makes me feel protected and reassured every time I pay.
Cons
It's disappointing that the free return feature will be going away soon because it was genuinely very useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Raffaela P.
Entertainment, 11-50 employees
“Fast payments for the studio”
Pros
At the dance studio, I use it to collect payments for items we sell and it's been quick and simple to work with.
Cons
I haven't run into any problems at all when using it to receive payments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Vanesa R.
Telecommunications, 11-50 employees
“Hassle-free purchases”
Pros
Has been user-friendly and it doesn't create any hassle when making purchases online.
Cons
I'd like the minimum withdrawal amount to be lower.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lucile M.
Wholesale, 500+ employees
“Would recommend it”
Pros
It is been very simple and feels extremely secure. I've been using it for 10 years now and I would definitely recommend it.
Cons
At times, the transaction label is missing but it's not a big problem.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Heather M.
Health, Wellness and Fitness, 500+ employees
“Convenient instant transfers”
Pros
Having it available is really convenient especially for online purchases when there isn't money sitting in your bank account right away. You can link your bank details and move funds through it and if you need the money immediately, the instant transfer option is only 25 cents. If you're not in a hurry, you can also just wait about 3 days for the transfer to reach your account.
Cons
I haven't run into any issues with it so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kenny I.
Entertainment, 1-10 employees
“Handy payments for everyday use”
Pros
Getting paid through this is really convenient and sending money to other people is just as simple.
Cons
It still doesn't feel quite as user-friendly as Cash App.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Jean Baptiste M.
Computer Software, 11-50 employees
“Complete online payment tool”
Pros
It's an extremely complete, fast and secure online payment tool. It lets me make payments in most currencies without any hassle.
Cons
I really don't have any negatives to point out. I would highly recommend it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10