Sebastián A.
Transportation/ Trucking/ Railroad, 500+ employees
“Laid out in a clear way”
Pros
it's simple to use and understand and everything is laid out in a very clear way.
Cons
In general, I really enjoy how the platform works and I feel comfortable with its overall functionality.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Guru Balakrishnan A.
Information Technology and Services, 500+ employees
“Reliable payments even on slow internet”
Pros
Even when my internet connection slows down, transactions still go through without much trouble which has made payments very convenient for me.
Cons
I really don't have any complaints, everything has been simple for me so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Davide A.
Veterinary, 1-10 employees
“Costly returns for damaged orders”
Pros
Payments are processed quickly and transactions go through fast.
Cons
Unfortunately, when you buy something using this payment method and the item arrives damaged, you still have to send it back to the company at your own expense. That means you end up losing money anyway. Take a household appliance like an oven as an example: if it costs EUR300 and arrives damaged, returning it by courier can cost at least EUR120 to EUR200. At that point, it really stops being worth it. This comes from my personal experience.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
2
Functionality
1
Anonymous
Real Estate, 1-10 employees
“New user”
Pros
I've just started using this software and it already feels really good and practical to use.
Cons
Nothing to mention at the moment, everything has been perfect so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stas S.
Education Management, 500+ employees
“Sending money feels effortless”
Pros
Sending money to friends with PayPal has been amazing and really convenient.
Cons
I haven't run into any issues using it and the technology has worked really well for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Simona C.
Information Technology and Services, 500+ employees
“Fast payments and quick responses”
Pros
It has been very simple for me, with quick responses and fast payment processing whenever I need it.
Cons
Haven't run into any issues in the areas where I use it. It has always worked reliably for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daryll G.
Accounting, 101-500 employees
“Online wallet with nice rewards”
Pros
PayPal feels practical especially as an online wallet that can connect with different employers which is really helpful for people who work for themselves. The transactions are convenient in this app and that's one of the things I appreciate most. It also gives selected users $5-$10 gift cards which is a nice bonus. As someone who uses the app personally, I think it's good because it's not only useful for sending and receiving payments but also for people who get to enjoy the extra perks and features it offers.
Cons
I don't really like that the app requires a debit or credit card to complete transactions.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
estebane j.
Insurance, 500+ employees
“Valuable instant payment feature”
Pros
The option to pay in 4 installments is really convenient and the instant payment feature is a big plus.
Cons
At times, the app freezes so I have to switch over to the website instead.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Samuel I.
Information Technology and Services, 1-10 employees
“Transaction takes few clicks”
Pros
It has made online payments really convenient, with just a few clicks needed to complete a transaction. When sending money to another user, all that's required is the person's registered email address and within a few clicks the money is already in their account.
Cons
On the ecommerce side, integrating card payments into a store can be difficult especially for users who don't have much IT or technical knowledge.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Jessica C.
Public Relations and Communications, 101-500 employees
“Much safer than a bank card”
Pros
Using it is extremely simple and it feels much safer than paying directly with a bank card.
Cons
not every website offers payment through it which is really a shame.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Geoffrey k.
Marketing and Advertising, 1-10 employees
“simple to move around”
Pros
Right from the start, the software felt very user-friendly and simple to move around in. Sending and receiving money was simple and I appreciated that there were no hidden fees involved. Overall, I was very satisfied with the software and would definitely recommend it to others.
Cons
Customer support is very limited. When I had questions, I often had to look online for answers myself and a lot of the time I still couldn't find the information I needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Jackson H.
Information Technology and Services, 51-100 employees
“Works well with gaming services”
Pros
It is easy to use and it works well across different platforms, including e-commerce sites and gaming services.
Cons
Its security still needs improvement since fraud cases can still happen. On top of that, the exchange rate isn't very user-friendly.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Cristián M.
Consumer Electronics, 1-10 employees
“decent design”
Pros
Excellent overall, it's fast, practical and has a very good design.
Cons
everything I need is already included in the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sebastián G.
Industrial Automation, 500+ employees
“Good user experience”
Pros
It's a very simple platform to use and it feels really secure. The overall user experience is also very good which makes using the software pleasant and reliable.
Cons
At times it freezes for no clear reason but it happens only occasionally and it's a very minor issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Oscar Adrian B.
Telecommunications, 500+ employees
“Accepted all over the world”
Pros
It is accepted in almost every part of the world which makes it really convenient to use for all kinds of payments.
Cons
The fee for transferring money out to a bank account is a downside.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Ezequiel B.
Banking, 500+ employees
“Responsive software”
Pros
Works really well overall and one thing I appreciate is how quickly it responds when I use it.
Cons
it can freeze a bit although that usually seems to depend on where or how I'm using it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mystery B.
Retail, 500+ employees
“Advance paycheck convenience”
Pros
Getting my paycheck a few days ahead of time has been a big bonus and the platform is very simple to use.
Cons
Can't think of anything about it that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brittani B.
Telecommunications, 500+ employees
“Fast payouts and handy payments”
Pros
Getting paid right away from lots of online platforms like survey sites and other payout services, is one of the things I really enjoy about PayPal. It's also very convenient for sending money to friends and family and I can use it at checkout on a lot of online stores too.
Cons
There's a fee if you want to transfer money to your bank instantly and they also charge for sending money to other people.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Nosherwan A.
Animation, 1-10 employees
“Used around the globe”
Pros
This software is very simple. The features are simple and it's used all over the world.
Cons
I really enjoy using this software. I've already recommended it to other people because it works so well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Edlyn G.
Retail, 1-10 employees
“Rewards that turn into cash”
Pros
I really enjoy the rewards they offer especially since I can convert them into peso cash.
Cons
At this point, I honestly don't see anything that needs improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10