Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SA

Sebastián A.

Transportation/ Trucking/ Railroad, 500+ employees

5.0
October 2022

Laid out in a clear way

Pros

it's simple to use and understand and everything is laid out in a very clear way.

Cons

In general, I really enjoy how the platform works and I feel comfortable with its overall functionality.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

GBA

Guru Balakrishnan A.

Information Technology and Services, 500+ employees

5.0
October 2022

Reliable payments even on slow internet

Pros

Even when my internet connection slows down, transactions still go through without much trouble which has made payments very convenient for me.

Cons

I really don't have any complaints, everything has been simple for me so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DA

Davide A.

Veterinary, 1-10 employees

1.0
October 2022

Costly returns for damaged orders

Pros

Payments are processed quickly and transactions go through fast.

Cons

Unfortunately, when you buy something using this payment method and the item arrives damaged, you still have to send it back to the company at your own expense. That means you end up losing money anyway. Take a household appliance like an oven as an example: if it costs EUR300 and arrives damaged, returning it by courier can cost at least EUR120 to EUR200. At that point, it really stops being worth it. This comes from my personal experience.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

2

Functionality

1

A

Anonymous

Real Estate, 1-10 employees

5.0
October 2022

New user

Pros

I've just started using this software and it already feels really good and practical to use.

Cons

Nothing to mention at the moment, everything has been perfect so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS

Stas S.

Education Management, 500+ employees

5.0
October 2022

Sending money feels effortless

Pros

Sending money to friends with PayPal has been amazing and really convenient.

Cons

I haven't run into any issues using it and the technology has worked really well for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SC

Simona C.

Information Technology and Services, 500+ employees

5.0
October 2022

Fast payments and quick responses

Pros

It has been very simple for me, with quick responses and fast payment processing whenever I need it.

Cons

Haven't run into any issues in the areas where I use it. It has always worked reliably for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DG

Daryll G.

Accounting, 101-500 employees

5.0
October 2022

Online wallet with nice rewards

Pros

PayPal feels practical especially as an online wallet that can connect with different employers which is really helpful for people who work for themselves. The transactions are convenient in this app and that's one of the things I appreciate most. It also gives selected users $5-$10 gift cards which is a nice bonus. As someone who uses the app personally, I think it's good because it's not only useful for sending and receiving payments but also for people who get to enjoy the extra perks and features it offers.

Cons

I don't really like that the app requires a debit or credit card to complete transactions.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

EJ

estebane j.

Insurance, 500+ employees

5.0
October 2022

Valuable instant payment feature

Pros

The option to pay in 4 installments is really convenient and the instant payment feature is a big plus.

Cons

At times, the app freezes so I have to switch over to the website instead.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SI

Samuel I.

Information Technology and Services, 1-10 employees

4.0
October 2022

Transaction takes few clicks

Pros

It has made online payments really convenient, with just a few clicks needed to complete a transaction. When sending money to another user, all that's required is the person's registered email address and within a few clicks the money is already in their account.

Cons

On the ecommerce side, integrating card payments into a store can be difficult especially for users who don't have much IT or technical knowledge.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

JC

Jessica C.

Public Relations and Communications, 101-500 employees

5.0
October 2022

Much safer than a bank card

Pros

Using it is extremely simple and it feels much safer than paying directly with a bank card.

Cons

not every website offers payment through it which is really a shame.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

GK

Geoffrey k.

Marketing and Advertising, 1-10 employees

5.0
October 2022

simple to move around

Pros

Right from the start, the software felt very user-friendly and simple to move around in. Sending and receiving money was simple and I appreciated that there were no hidden fees involved. Overall, I was very satisfied with the software and would definitely recommend it to others.

Cons

Customer support is very limited. When I had questions, I often had to look online for answers myself and a lot of the time I still couldn't find the information I needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JH

Jackson H.

Information Technology and Services, 51-100 employees

4.0
October 2022

Works well with gaming services

Pros

It is easy to use and it works well across different platforms, including e-commerce sites and gaming services.

Cons

Its security still needs improvement since fraud cases can still happen. On top of that, the exchange rate isn't very user-friendly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

CM

Cristián M.

Consumer Electronics, 1-10 employees

5.0
October 2022

decent design

Pros

Excellent overall, it's fast, practical and has a very good design.

Cons

everything I need is already included in the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SG

Sebastián G.

Industrial Automation, 500+ employees

5.0
October 2022

Good user experience

Pros

It's a very simple platform to use and it feels really secure. The overall user experience is also very good which makes using the software pleasant and reliable.

Cons

At times it freezes for no clear reason but it happens only occasionally and it's a very minor issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

OAB

Oscar Adrian B.

Telecommunications, 500+ employees

4.0
October 2022

Accepted all over the world

Pros

It is accepted in almost every part of the world which makes it really convenient to use for all kinds of payments.

Cons

The fee for transferring money out to a bank account is a downside.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

EB

Ezequiel B.

Banking, 500+ employees

4.0
October 2022

Responsive software

Pros

Works really well overall and one thing I appreciate is how quickly it responds when I use it.

Cons

it can freeze a bit although that usually seems to depend on where or how I'm using it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MB

Mystery B.

Retail, 500+ employees

5.0
October 2022

Advance paycheck convenience

Pros

Getting my paycheck a few days ahead of time has been a big bonus and the platform is very simple to use.

Cons

Can't think of anything about it that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BB

Brittani B.

Telecommunications, 500+ employees

5.0
October 2022

Fast payouts and handy payments

Pros

Getting paid right away from lots of online platforms like survey sites and other payout services, is one of the things I really enjoy about PayPal. It's also very convenient for sending money to friends and family and I can use it at checkout on a lot of online stores too.

Cons

There's a fee if you want to transfer money to your bank instantly and they also charge for sending money to other people.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

NA

Nosherwan A.

Animation, 1-10 employees

5.0
October 2022

Used around the globe

Pros

This software is very simple. The features are simple and it's used all over the world.

Cons

I really enjoy using this software. I've already recommended it to other people because it works so well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EG

Edlyn G.

Retail, 1-10 employees

5.0
October 2022

Rewards that turn into cash

Pros

I really enjoy the rewards they offer especially since I can convert them into peso cash.

Cons

At this point, I honestly don't see anything that needs improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10