PayPal Software Reviews

“Safest way to shop online”

Pros

There's a reason PayPal has lasted this long. As a buyer, it's the payment option that makes me feel the safest because I know the protection is there if an item arrives in poor condition or if I end up getting scammed. On the seller side, I rely on it constantly. Sending invoices and payment reminders is very simple and I've never run into problems using it in either role. People already know the platform and trust it which makes transactions easier all around. In my opinion, it's the safest way to shop online and send money and it's the payment service I use most when I'm selling online.

Cons

I don't really have any major complaints. The only thing that can be annoying is when a customer opens a case against me. That said, the customer service team has always handled those situations well. They actually review the details and make a fair decision when a dispute comes up, instead of just taking claims at face value. I appreciate that they look into whether a charge or complaint is truly fraudulent. It's frustrating that someone trying to intimidate me can so quickly reach support but it has never turned into a real problem because the agents have always looked at both sides and recognized when a claim was nonsense. I'm a very big fan of PayPal overall.

“Payout holds pushed us away”

Pros

Customers can use this app without much trouble and it lets them handle transactions in dollars quite easily.

Cons

Some vendors have their money held for 21 days or even longer which has pushed us to switch to a different payment provider.

“Fast verification messages”

Pros

The verification messages arrive quickly which helps a lot when I need to confirm something right away.

Cons

I'm not able to link my bank account.

“Been very helpful”

Pros

It's very secure, practical and it helps me a lot.

Cons

it's one of the best options out there for me, with nothing to complain about and nothing missing.

“Perfect for small business billing”

Pros

Using this has been a real relief especially since I'm not very tech-savvy. The biggest plus for me is how simple it is to navigate and use without any hassle. I mostly rely on it for my small business to handle billing and process card payments and it does that really well.

Cons

My only real complaint is the transaction fee. That's the one thing stopping me from being completely over the moon about it. Other than that, I genuinely enjoy using it.

“Doesn’t feel complex”

Pros

It's very simple to use and doesn't feel complicated at all.

Cons

You can't link cards from every country.

“Fast all-in-one platform”

Pros

Everything is in one place and simple to use which makes sending payments really convenient when you're in a rush.

Cons

It would be even better if there were a live chat option available for those times when help is needed right away.

“Useful incentives and simple setup”

Pros

It's simple to use and they sometimes give users incentives as well.

Cons

withdrawals to a bank are only allowed when the amount is at least 30 dollars so anything lower than that can't be withdrawn.

“Automatic payments”

Pros

Paying through this software is simple and automatic which really helps people who do not have a card.

Cons

if you send money to the wrong person by mistake, getting that money back is impossible.

“thorough dispute process”

Pros

I really appreciate that I'm not hit with overdraft fees. If there isn't enough money available, the payment just gets declined unless I've set up another funding source to cover it. It won't push a transaction through only to charge me afterward. On top of that, the protection they offer is a big plus because they actually back you up when something goes wrong. Their dispute process is also very thorough and if you can prove your case, they'll usually rule in your favor. Between the debit card for ATM and in-store purchases, direct deposit for paychecks and all the other features, it covers everything I need.

Cons

Even though it works a lot like a financial institution, it still isn't accepted in situations where bank account information has to be officially verified.

“Fantastic for online survey payments”

Pros

I use it to get paid for the online surveys I complete and it has been really simple to work with while also feeling very secure.

Cons

Something to keep in mind is that the security is very strict which is good overall but if you lose access to your phone number and haven't updated it, you can end up locked out since logging in often requires a PIN sent to your phone.

“Easily connects with my bank account”

Pros

Its great how simple it is to connect my bank account and use it for regular day-to-day purchases. It also works really well for getting paid by clients for services I've completed.

Cons

There really isn't much to complain about though I'd still like the app to get updates a bit more often.

“Secure transfers to M-Pesa”

Pros

I really appreciate how safe my money feels with it. It's also very convenient to access my funds whenever I need them and transfer money to my M-Pesa account without hassle.

Cons

I'm happy with just about everything and don't really have any complaints.

“Fast payment processing”

Pros

Its amazing how quickly payments get processed.

Cons

transferring the funds takes longer than it should.

“Quick account setup”

Pros

The platform feels very secure. Setting up an account is quick and using it day to day is very simple. I also love not having to type in my card details every time I shop online since PayPal handles that part for me. On top of that, I can both send and receive money without any hassle. Their buyer protection policies are another big plus especially knowing I can get a full refund if something goes wrong.

Cons

The security system can be a bit too strict at times. There have been moments when my account got blocked after receiving a payment that was slightly higher than the amounts I had received before.

“Wide range of uses”

Pros

Whether I'm paying online, cashing out through a linked card or sending money to someone, it works for me pretty much anytime and in different ways.

Cons

sending and receiving money takes longer when you're in Africa.

“Secure tool that I trust”

Pros

What I appreciate most about it is the strong security it provides for payments and billing. That added protection makes transactions feel much safer and more reliable.

Cons

It still isn't available for use in many countries which limits access for a lot of users.

“our main payment processor”

Pros

Since most of our transactions happen online, it has been our main payment processor for more than 10 years. It's simple to use, quick to set up, secure and free aside from the credit card processing fees. Whenever there's an issue or an unresolved payment, you can submit a ticket and their team will work with you to sort it out.

Cons

The credit card processing fees are a little higher than some other standard payment processing apps.

“Enjoyed using it”

Pros

it works really well for me because it feels very practical and simple to handle.

Cons

I honestly haven't come across anything I dislike, I've really enjoyed using this software.

“Effective software”

Pros

Everything about it has been very efficient and easy to use. Never had any trouble using it.

Cons

The first withdrawal for a payment can take a bit of time.