Maria Natalia R.
Education Management, 101-500 employees
“Great product”
Pros
I really appreciate the sense of security it gives me when shopping online since I don't have to enter my bank details or credit card information. It's also accepted worldwide, very practical and simple to use which makes it really useful overall.
Cons
Sometimes I get emails saying I have a promotional balance or gift credit with an expiration date and a link to activate and claim it. Even when I open it within the allowed time, clicking the link often gives me an error and nothing is credited to my account. Another downside is that it still isn't available as a deposit or withdrawal method on betting sites or with brokers for funding and cashing out and I think they should add support for those.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emad H.
Accounting, 1-10 employees
“Free automatic payments”
Pros
Automatic payments are the feature I appreciate most because they run on their own and don't cost anything.
Cons
I don't feel like anything is missing, everything works fine as it is.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Design, 1-10 employees
“Billing and payments made simple”
Pros
Handling billing and payments with it feels really simple and convenient.
Cons
At times, it can be a bit slow to load on my side.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Esperanza Á.
Apparel & Fashion, 51-100 employees
“Lets me buy products from China”
Pros
Being able to convert currency and transfer money to my account so effortlessly is a big plus. I can also buy products from China without any issues which makes the service very convenient for me.
Cons
They charge for the service so I end up receiving less because of the exchange rate applied in my country. I understand that's part of how they make money but it would be much better if they used the exchange rate from Peru which is where I live.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Rosanna H.
Apparel & Fashion, 500+ employees
“Offers plenty of options”
Pros
Having plenty of options for things like money transfers and paying online vendors is a big plus and it gives the impression of being a bit more secure.
Cons
A lot of it still feels less safe than it should. Payments can go through to other vendors and when a service isn't delivered, it's impossible to check the status or ask about a refund.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Brittany C.
Construction, 1-10 employees
“Gave me access to my funds”
Pros
When Cash App started acting up and I couldn't get to my money, PayPal helped me work around it and access my funds right away. I also really appreciate being able to send and receive money whether I'm paying an individual for online services or buying from a business. Another feature I've been happy with is mobile check cashing especially on days when I can't get to the bank before it closes.
Cons
You can't add money to your account instantly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alejandro S.
Sports, 11-50 employees
“user friendly platform”
Pros
It's a user-friendly platform that lets me send payments and receive money quickly and securely.
Cons
I'd like to see it integrate with more e-commerce platforms.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Ryan J.
Construction, 1-10 employees
“Not hard to set it up”
Pros
Getting started and making payments doesn't take much effort.
Cons
At times, it won't accept certain bank providers which can be frustrating depending on who you bank with.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Hospitality, 500+ employees
“Easy to use features”
Pros
Having it on my phone is a big plus and the overall features are simple to understand and use.
Cons
I honestly haven't run into any downsides and I've been using it for 3 years now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joe N.
Real Estate, 1-10 employees
“Quicker than paper checks”
Pros
Getting started with it was very simple and using it has been simple from day one. It makes paying online much quicker compared with dealing with paper checks.
Cons
The fees can get pretty high when it's not being used for friends and family payments.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Alejandra S.
Sports, 1-10 employees
“Funds arrive in time”
Pros
Receiving money from abroad is very convenient and the funds usually arrive in real time.
Cons
Sometimes the platform goes down but overall everything is still very simple.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joaquin Q.
Warehousing, 11-50 employees
“Feels essential for handling payments”
Pros
It's very simple to use and honestly feels essential for handling payments.
Cons
Everything has been going just the way I expected so I don't have any complaints at the moment.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Choolwe M.
Pharmaceuticals, 51-100 employees
“Secure and simple program”
Pros
Quite easy to manage and I feel much more confident knowing my money is safer with them.
Cons
In a lot of countries though, you can only send money and not withdraw it which is a real limitation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
El S.
Commercial Real Estate, 1-10 employees
“Makes everyday transfers simple”
Pros
it has been really appealing to me because it makes a lot of everyday money transfer tasks much simpler, no matter which country you are dealing with.
Cons
Users in Morocco still need the option to update their Moroccan bank accounts.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rinor M.
Real Estate, 1-10 employees
“Comprehensive app”
Pros
The app is simple to use, free and works really well. It covers everything in one place which makes it very convenient.
Cons
Competition is stronger now and some alternatives offer better services.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Annamarie R.
Internet, 1-10 employees
“Paypal debit card convenience”
Pros
Having a PayPal debit card is really convenient because I can use my money directly instead of needing to transfer it to my bank first.
Cons
At this point, I haven't come across anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeanpier I.
Computer Games, 1-10 employees
“Easy and quick payments”
Pros
Paying with it feels very easy and the way everything works is simple to handle.
Cons
Customer support takes far too long to respond.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Maxton A.
Entertainment, 1-10 employees
“Excellent piece of software”
Pros
Sending and receiving payments through the app feels very convenient which is what I enjoy most about using it.
Cons
There are occasional bugs on both the website and the app but aside from that, everything works well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Patel A.
Computer Hardware, 1-10 employees
“Major payment gateway”
Pros
PayPal feels like a major payment gateway for handling large transfers and it works as a strong option for managing money through an account. It gives the impression of being powerful and dependable which makes it feel like a solid choice.
Cons
there is not much to complain about because it is a very good payment gateway and overall good software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Angelica Marie P.
Consumer Services, 1-10 employees
“Reliable and simple to use”
Pros
Using their site is very simple and I haven't run into any major problems with it.
Cons
When some of our buyers open disputes, the app doesn't show the dispute details so we have to log in through a browser to view them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9