Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MNR

Maria Natalia R.

Education Management, 101-500 employees

5.0
October 2022

Great product

Pros

I really appreciate the sense of security it gives me when shopping online since I don't have to enter my bank details or credit card information. It's also accepted worldwide, very practical and simple to use which makes it really useful overall.

Cons

Sometimes I get emails saying I have a promotional balance or gift credit with an expiration date and a link to activate and claim it. Even when I open it within the allowed time, clicking the link often gives me an error and nothing is credited to my account. Another downside is that it still isn't available as a deposit or withdrawal method on betting sites or with brokers for funding and cashing out and I think they should add support for those.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EH

Emad H.

Accounting, 1-10 employees

5.0
October 2022

Free automatic payments

Pros

Automatic payments are the feature I appreciate most because they run on their own and don't cost anything.

Cons

I don't feel like anything is missing, everything works fine as it is.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Design, 1-10 employees

5.0
October 2022

Billing and payments made simple

Pros

Handling billing and payments with it feels really simple and convenient.

Cons

At times, it can be a bit slow to load on my side.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Esperanza Á.

Apparel & Fashion, 51-100 employees

5.0
October 2022

Lets me buy products from China

Pros

Being able to convert currency and transfer money to my account so effortlessly is a big plus. I can also buy products from China without any issues which makes the service very convenient for me.

Cons

They charge for the service so I end up receiving less because of the exchange rate applied in my country. I understand that's part of how they make money but it would be much better if they used the exchange rate from Peru which is where I live.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

RH

Rosanna H.

Apparel & Fashion, 500+ employees

4.0
October 2022

Offers plenty of options

Pros

Having plenty of options for things like money transfers and paying online vendors is a big plus and it gives the impression of being a bit more secure.

Cons

A lot of it still feels less safe than it should. Payments can go through to other vendors and when a service isn't delivered, it's impossible to check the status or ask about a refund.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

BC

Brittany C.

Construction, 1-10 employees

5.0
October 2022

Gave me access to my funds

Pros

When Cash App started acting up and I couldn't get to my money, PayPal helped me work around it and access my funds right away. I also really appreciate being able to send and receive money whether I'm paying an individual for online services or buying from a business. Another feature I've been happy with is mobile check cashing especially on days when I can't get to the bank before it closes.

Cons

You can't add money to your account instantly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS

Alejandro S.

Sports, 11-50 employees

5.0
October 2022

user friendly platform

Pros

It's a user-friendly platform that lets me send payments and receive money quickly and securely.

Cons

I'd like to see it integrate with more e-commerce platforms.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

RJ

Ryan J.

Construction, 1-10 employees

5.0
October 2022

Not hard to set it up

Pros

Getting started and making payments doesn't take much effort.

Cons

At times, it won't accept certain bank providers which can be frustrating depending on who you bank with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Hospitality, 500+ employees

5.0
October 2022

Easy to use features

Pros

Having it on my phone is a big plus and the overall features are simple to understand and use.

Cons

I honestly haven't run into any downsides and I've been using it for 3 years now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JN

Joe N.

Real Estate, 1-10 employees

5.0
October 2022

Quicker than paper checks

Pros

Getting started with it was very simple and using it has been simple from day one. It makes paying online much quicker compared with dealing with paper checks.

Cons

The fees can get pretty high when it's not being used for friends and family payments.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AS

Alejandra S.

Sports, 1-10 employees

5.0
October 2022

Funds arrive in time

Pros

Receiving money from abroad is very convenient and the funds usually arrive in real time.

Cons

Sometimes the platform goes down but overall everything is still very simple.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JQ

Joaquin Q.

Warehousing, 11-50 employees

4.0
October 2022

Feels essential for handling payments

Pros

It's very simple to use and honestly feels essential for handling payments.

Cons

Everything has been going just the way I expected so I don't have any complaints at the moment.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CM

Choolwe M.

Pharmaceuticals, 51-100 employees

5.0
October 2022

Secure and simple program

Pros

Quite easy to manage and I feel much more confident knowing my money is safer with them.

Cons

In a lot of countries though, you can only send money and not withdraw it which is a real limitation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ES

El S.

Commercial Real Estate, 1-10 employees

5.0
October 2022

Makes everyday transfers simple

Pros

it has been really appealing to me because it makes a lot of everyday money transfer tasks much simpler, no matter which country you are dealing with.

Cons

Users in Morocco still need the option to update their Moroccan bank accounts.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RM

Rinor M.

Real Estate, 1-10 employees

5.0
October 2022

Comprehensive app

Pros

The app is simple to use, free and works really well. It covers everything in one place which makes it very convenient.

Cons

Competition is stronger now and some alternatives offer better services.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AR

Annamarie R.

Internet, 1-10 employees

5.0
October 2022

Paypal debit card convenience

Pros

Having a PayPal debit card is really convenient because I can use my money directly instead of needing to transfer it to my bank first.

Cons

At this point, I haven't come across anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JI

Jeanpier I.

Computer Games, 1-10 employees

4.0
October 2022

Easy and quick payments

Pros

Paying with it feels very easy and the way everything works is simple to handle.

Cons

Customer support takes far too long to respond.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

MA

Maxton A.

Entertainment, 1-10 employees

5.0
October 2022

Excellent piece of software

Pros

Sending and receiving payments through the app feels very convenient which is what I enjoy most about using it.

Cons

There are occasional bugs on both the website and the app but aside from that, everything works well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PA

Patel A.

Computer Hardware, 1-10 employees

4.0
October 2022

Major payment gateway

Pros

PayPal feels like a major payment gateway for handling large transfers and it works as a strong option for managing money through an account. It gives the impression of being powerful and dependable which makes it feel like a solid choice.

Cons

there is not much to complain about because it is a very good payment gateway and overall good software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AMP

Angelica Marie P.

Consumer Services, 1-10 employees

5.0
October 2022

Reliable and simple to use

Pros

Using their site is very simple and I haven't run into any major problems with it.

Cons

When some of our buyers open disputes, the app doesn't show the dispute details so we have to log in through a browser to view them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9