Anonymous
Program Development, 1-10 employees
“Helpful for moving money”
Pros
It has been really helpful for moving money from the other platforms I work with into my bank account. The first transfer had a fee but after that, the automatic transfers go through without charging me which makes it very convenient.
Cons
The part I didn't like was having to pay a fee the first time I used the service.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Meggie B.
Staffing and Recruiting, 51-100 employees
“Available on all devices”
Pros
Having it available on my devices is probably the most important feature. Because of that, I can make payments from anywhere which is incredibly convenient. It's also very simple to use and I really appreciate that customer support is always there whenever needed.
Cons
I think the product is excellent just the way it is. I've consistently had a very positive experience with it and I feel secure every time I use it.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Alan M.
Sports, 500+ employees
“Customer support has been good”
Pros
It's simple to use and the customer support has been very good whenever I've needed help.
Cons
In Argentina, withdrawing money in dollars is a bit complicated.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Blessed K.
Aviation & Aerospace, 500+ employees
“quick invoicing”
Pros
PayPal makes sending and receiving money online really simple. Creating and sending invoices takes very little time and keeping track of transactions is simple as well. It also helps a lot that refunds can be processed without hassle.
Cons
It has been the most dependable online payment processing tool in our organization and the only downside is that funds can sometimes be placed on hold for 21 days.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kiani M.
E-Learning, 11-50 employees
“Useful money management tool”
Pros
It's been really convenient for handling different parts of my finances in one place. I can look back at all the transactions I've made through it and adding or depositing money is simple as well.
Cons
it still doesn't work with a lot of websites when it comes to payment processing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Paola R.
Hospital & Health Care, 11-50 employees
“Full-featured platform”
Pros
Even though I only installed it recently because I had some doubts at first, it has actually been very simple to use. Payments arrive right away and you can also convert them into whatever currency you need.
Cons
I have nothing to complain about. I'm happy with everything and it feels very complete.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gian C.
Health, Wellness and Fitness, 51-100 employees
“keeps up with current trends”
Pros
It keeps up well with current trends and the marketing and branding feel very well aligned. The app is very simple to use even for older people who aren't especially tech-savvy.
Cons
A few products and merchants still don't support it yet especially some local stores.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Michael U.
Banking, 51-100 employees
“Flexible payments anywhere”
Pros
It has been a really flexible and convenient payment system for me, whether I'm receiving money or sending funds to someone. It works well with any person regardless of where they are located which makes payments feel quick and hassle-free.
Cons
I haven't noticed any downside with it. It has removed all kinds of distance barriers when it comes to business transactions and that has been a big advantage.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Entertainment, 1-10 employees
“Their team helps you get refunded”
Pros
Getting paid is convenient because the app sends phone notifications right away and it also adds a reassuring layer of security to transactions. Another big plus is the customer service especially when you need help getting your money refunded.
Cons
Everything has worked really well overall though I do think the interface could be designed a little better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lalao R.
Internet, 1-10 employees
“Lets users create an account within minutes”
Pros
Setup takes almost no time at all. I can create an account within minutes and whenever I need to sign in, all it takes is my email address and password to access the platform. Another big benefit is the level of security it provides. My personal details especially my credit card information, stay protected and are never shared with merchants or other third parties which really helps reduce any risk of fraud. That gives me real peace of mind every time I buy something online. On top of that, I know I'm protected if there's ever a dispute with a seller. The refund for return shipping costs is also a valuable bonus when something goes wrong with a purchase.
Cons
Up to this point, I really haven't had anything to complain about. It has been a very reliable platform for handling my transactions.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Goran C.
Information Technology and Services, 11-50 employees
“Plenty of people rely on it”
Pros
it is simple and plenty of people and online sellers still rely on it.
Cons
Over the past couple of years, it's become less popular and more expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Kelly S.
Arts and Crafts, 1-10 employees
“Works fine for every bank”
Pros
Appreciate its ease of use. I've never had my account hit with a random hold and it works just fine no matter which bank the other person is using.
Cons
The only thing I'd really want is quicker cash transfers.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Tabitha W.
Wholesale, 51-100 employees
“Great for charity sales”
Pros
During our charity event, we used this as part of the platform and it was really helpful. Handling the sale of multiple items was simple and the whole process was very user-friendly.
Cons
A strong Wi-Fi connection is definitely necessary since the platform can time out pretty quickly when the connection isn't stable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Andrew S.
Marketing and Advertising, 1-10 employees
“Simple invoice creation”
Pros
Handling payments and creating invoices with PayPal has been really simple. We use it across a lot of countries to collect payments and send invoices and the whole process feels very simple and convenient.
Cons
The invoice templates would be even better with more customization options and styling choices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ismael b.
Textiles, 1-10 employees
“preferred payment method for many people”
Pros
it's simple to use and a lot of customers already prefer it as their payment method.
Cons
The fees are on the high side especially when compared with other payment options, including traditional banks.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Bleu C.
Design, 1-10 employees
“Incredibly useful”
Pros
Having the option to split a payment into four installments at no extra charge is a big plus especially when money is tight. It's the only payment account I really use and I've stayed very loyal to the app because it's convenient and doesn't take large deductions. Sending or receiving money takes just one tap on my phone and usually only about five seconds which makes it incredibly useful day to day.
Cons
When using deferred debit cards, the payments don't seem to work with the card itself. I'm not sure why that happens but it's something that should definitely be looked into. Other than that, I really don't have anything negative to say about the app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Diego B.
Performing Arts, 1-10 employees
“Meets my requirements”
Pros
Receiving payments in dollars through PayPal is very convenient which makes it really useful for me.
Cons
I honestly don't have any complaints about it. I'll keep using it because it works well for what I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John M.
Writing and Editing, 1-10 employees
“Easy to manage”
Pros
I found it super simple to use.
Cons
It's really hard to reach an actual person in customer service.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Jeremy L.
Military, 500+ employees
“Not difficult to learn”
Pros
It has a user-friendly setup and it's still my preferred way to make payments. The dispute and claims features are also a big plus and add peace of mind when dealing with transactions.
Cons
There's nothing I'd really add or take away. The software isn't difficult to learn and feels pretty simple to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tom W.
Marketing and Advertising, 1-10 employees
“Simple to monitor payments”
Pros
Whenever a customer pays an invoice, the notification comes through right away which makes it really simple to stay on top of incoming and outgoing payments especially if you're also using it to send payments.
Cons
The transaction fees are a bit higher than some other payment gateways but it's secure and widely recognized worldwide as a trusted payment option.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9