Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Program Development, 1-10 employees

5.0
October 2022

Helpful for moving money

Pros

It has been really helpful for moving money from the other platforms I work with into my bank account. The first transfer had a fee but after that, the automatic transfers go through without charging me which makes it very convenient.

Cons

The part I didn't like was having to pay a fee the first time I used the service.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MB

Meggie B.

Staffing and Recruiting, 51-100 employees

4.0
October 2022

Available on all devices

Pros

Having it available on my devices is probably the most important feature. Because of that, I can make payments from anywhere which is incredibly convenient. It's also very simple to use and I really appreciate that customer support is always there whenever needed.

Cons

I think the product is excellent just the way it is. I've consistently had a very positive experience with it and I feel secure every time I use it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

AM

Alan M.

Sports, 500+ employees

5.0
October 2022

Customer support has been good

Pros

It's simple to use and the customer support has been very good whenever I've needed help.

Cons

In Argentina, withdrawing money in dollars is a bit complicated.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

BK

Blessed K.

Aviation & Aerospace, 500+ employees

5.0
October 2022

quick invoicing

Pros

PayPal makes sending and receiving money online really simple. Creating and sending invoices takes very little time and keeping track of transactions is simple as well. It also helps a lot that refunds can be processed without hassle.

Cons

It has been the most dependable online payment processing tool in our organization and the only downside is that funds can sometimes be placed on hold for 21 days.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KM

Kiani M.

E-Learning, 11-50 employees

5.0
October 2022

Useful money management tool

Pros

It's been really convenient for handling different parts of my finances in one place. I can look back at all the transactions I've made through it and adding or depositing money is simple as well.

Cons

it still doesn't work with a lot of websites when it comes to payment processing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PR

Paola R.

Hospital & Health Care, 11-50 employees

5.0
October 2022

Full-featured platform

Pros

Even though I only installed it recently because I had some doubts at first, it has actually been very simple to use. Payments arrive right away and you can also convert them into whatever currency you need.

Cons

I have nothing to complain about. I'm happy with everything and it feels very complete.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GC

Gian C.

Health, Wellness and Fitness, 51-100 employees

5.0
October 2022

keeps up with current trends

Pros

It keeps up well with current trends and the marketing and branding feel very well aligned. The app is very simple to use even for older people who aren't especially tech-savvy.

Cons

A few products and merchants still don't support it yet especially some local stores.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MU

Michael U.

Banking, 51-100 employees

5.0
October 2022

Flexible payments anywhere

Pros

It has been a really flexible and convenient payment system for me, whether I'm receiving money or sending funds to someone. It works well with any person regardless of where they are located which makes payments feel quick and hassle-free.

Cons

I haven't noticed any downside with it. It has removed all kinds of distance barriers when it comes to business transactions and that has been a big advantage.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Entertainment, 1-10 employees

5.0
October 2022

Their team helps you get refunded

Pros

Getting paid is convenient because the app sends phone notifications right away and it also adds a reassuring layer of security to transactions. Another big plus is the customer service especially when you need help getting your money refunded.

Cons

Everything has worked really well overall though I do think the interface could be designed a little better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LR

Lalao R.

Internet, 1-10 employees

5.0
October 2022

Lets users create an account within minutes

Pros

Setup takes almost no time at all. I can create an account within minutes and whenever I need to sign in, all it takes is my email address and password to access the platform. Another big benefit is the level of security it provides. My personal details especially my credit card information, stay protected and are never shared with merchants or other third parties which really helps reduce any risk of fraud. That gives me real peace of mind every time I buy something online. On top of that, I know I'm protected if there's ever a dispute with a seller. The refund for return shipping costs is also a valuable bonus when something goes wrong with a purchase.

Cons

Up to this point, I really haven't had anything to complain about. It has been a very reliable platform for handling my transactions.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

GC

Goran C.

Information Technology and Services, 11-50 employees

5.0
October 2022

Plenty of people rely on it

Pros

it is simple and plenty of people and online sellers still rely on it.

Cons

Over the past couple of years, it's become less popular and more expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

KS

Kelly S.

Arts and Crafts, 1-10 employees

4.0
October 2022

Works fine for every bank

Pros

Appreciate its ease of use. I've never had my account hit with a random hold and it works just fine no matter which bank the other person is using.

Cons

The only thing I'd really want is quicker cash transfers.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

TW

Tabitha W.

Wholesale, 51-100 employees

5.0
October 2022

Great for charity sales

Pros

During our charity event, we used this as part of the platform and it was really helpful. Handling the sale of multiple items was simple and the whole process was very user-friendly.

Cons

A strong Wi-Fi connection is definitely necessary since the platform can time out pretty quickly when the connection isn't stable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AS

Andrew S.

Marketing and Advertising, 1-10 employees

5.0
October 2022

Simple invoice creation

Pros

Handling payments and creating invoices with PayPal has been really simple. We use it across a lot of countries to collect payments and send invoices and the whole process feels very simple and convenient.

Cons

The invoice templates would be even better with more customization options and styling choices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IB

ismael b.

Textiles, 1-10 employees

5.0
October 2022

preferred payment method for many people

Pros

it's simple to use and a lot of customers already prefer it as their payment method.

Cons

The fees are on the high side especially when compared with other payment options, including traditional banks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

BC

Bleu C.

Design, 1-10 employees

5.0
October 2022

Incredibly useful

Pros

Having the option to split a payment into four installments at no extra charge is a big plus especially when money is tight. It's the only payment account I really use and I've stayed very loyal to the app because it's convenient and doesn't take large deductions. Sending or receiving money takes just one tap on my phone and usually only about five seconds which makes it incredibly useful day to day.

Cons

When using deferred debit cards, the payments don't seem to work with the card itself. I'm not sure why that happens but it's something that should definitely be looked into. Other than that, I really don't have anything negative to say about the app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DB

Diego B.

Performing Arts, 1-10 employees

5.0
October 2022

Meets my requirements

Pros

Receiving payments in dollars through PayPal is very convenient which makes it really useful for me.

Cons

I honestly don't have any complaints about it. I'll keep using it because it works well for what I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM

John M.

Writing and Editing, 1-10 employees

5.0
October 2022

Easy to manage

Pros

I found it super simple to use.

Cons

It's really hard to reach an actual person in customer service.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

JL

Jeremy L.

Military, 500+ employees

5.0
October 2022

Not difficult to learn

Pros

It has a user-friendly setup and it's still my preferred way to make payments. The dispute and claims features are also a big plus and add peace of mind when dealing with transactions.

Cons

There's nothing I'd really add or take away. The software isn't difficult to learn and feels pretty simple to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TW

Tom W.

Marketing and Advertising, 1-10 employees

5.0
October 2022

Simple to monitor payments

Pros

Whenever a customer pays an invoice, the notification comes through right away which makes it really simple to stay on top of incoming and outgoing payments especially if you're also using it to send payments.

Cons

The transaction fees are a bit higher than some other payment gateways but it's secure and widely recognized worldwide as a trusted payment option.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9