Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Civic & Social Organization, 51-100 employees

5.0
September 2022

Short setup process

Pros

Getting started with it is simple and opening an account doesn't take much effort at all. Using the mobile app, the whole setup can be finished in under five minutes. It also connects well with other services like Gmail and overall it feels like a safer option to use.

Cons

Opening or using it is still difficult in many African countries. It would be much more beneficial if the service were available worldwide.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

BAM

Brayan Antonio M.

Architecture & Planning, 101-500 employees

5.0
September 2022

Can convert money without leaving home

Pros

I can send and receive payments from anywhere in the world and convert the money into my local currency without even leaving home.

Cons

I'm happy with everything about the app and haven't run into anything I'd consider a negative.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LG

Lucas G.

Graphic Design, 1-10 employees

5.0
September 2022

Helpful for managing finances

Pros

Managing, sending and receiving money has become incredibly convenient with this. It really helps keep everything under control and makes handling finances feel effortless.

Cons

There are no downsides at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DL

David L.

Internet, 1-10 employees

5.0
September 2022

I genuinely love it!

Pros

Whether I'm paying for food, covering bills or handling other personal purchases, I use it all the time and genuinely love it. It's been a really reliable company for my everyday needs and I would absolutely recommend it to others.

Cons

I don't have anything negative to say about it because I've never run into any problems while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MD

Manish D.

Information Technology and Services, 500+ employees

5.0
September 2022

supports multiple payment methods

Pros

It works worldwide and supports multiple ways to make and receive payments which makes it really convenient to use.

Cons

At the moment, I can't think of any downsides since everything has been working just fine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RB

Rosanne B.

Retail, 500+ employees

1.0
September 2022

Simple tools and navigation

Pros

Navigating the site and using the tools is simple.

Cons

There really isn't anything I dislike about it.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

A

Anonymous

Retail, 1-10 employees

5.0
September 2022

Brilliant app

Pros

Whether I'm on my computer or using the app, the platform gives me convenient access to my money at any time. It also supports online payments and transactions with almost any Visa or Mastercard which makes it very practical. On top of that, its cybersecurity system feels very well protected and adds a lot of confidence when using it.

Cons

Transaction commission fees are unfortunately a bit high and that has caused dissatisfaction among some users.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

DF

Damon F.

Writing and Editing, 1-10 employees

5.0
September 2022

Top-notch data protection

Pros

One of the biggest reasons I keep using this software is the level of security it provides. Its data protection feels top notch and I've never had my credit card details compromised while using it. That matters even more when I'm making payments out in public or on a machine somewhere other than my own.

Cons

There honestly isn't much for me to complain about here but if I had to be extremely picky, I'd say the app could use a bit of a visual refresh to make it look nicer. The functionality and interface already work perfectly so I wouldn't want that part changed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB

Joseph B.

Construction, 1-10 employees

3.0
September 2022

Too many changes

Pros

At first, it felt like a really solid option but over time they've made so many changes that it doesn't stand out the way it used to. There are now quite a few similar apps available and some of them offer better features and more appealing options.

Cons

What bothers me is being forced to use Plaid as the only way to connect a bank account. On top of that, the transfer fees are just too expensive.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

6

GP

Gina P.

Apparel & Fashion, 1-10 employees

5.0
September 2022

Anyone can figure it out

Pros

We found it easy to use, to the point that even a 10-year-old could figure it out without any trouble.

Cons

I don't have any complaints. I'm happy with it overall and on top of that, it feels very secure.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RM

Rosalba M.

Banking, 11-50 employees

5.0
September 2022

High level of security

Pros

Receiving and sending payments is very convenient and the level of security it offers gives users a lot of confidence.

Cons

User verification feels a bit too simple and should require stronger security checks and the messages with verification codes often take too long to arrive when you need them.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JF

Julianna F.

Food & Beverages, 1-10 employees

4.0
September 2022

Better than other pay apps

Pros

It has been pretty simple and it works better than Cash App and a lot of the other payment apps out there.

Cons

One downside is the ATM fees especially for users who don't have a business account.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

WJA

Willington Jose A.

Architecture & Planning, 500+ employees

4.0
September 2022

Keeps money organized

Pros

The platform has been really useful for making online payments and keeping my money organized.

Cons

After more than four years of using it without any issues, I recently got scammed by another user and unfortunately the customer support team sided with the scammer. I ended up losing a lot of money. The platform still allows these kinds of accounts to be used for fraud and they did nothing to protect or support an honest customer like me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

SD

Stéphane D.

Mining & Metals, 1-10 employees

4.0
September 2022

Handy payments without credit card

Pros

PayPal works really well for people who don't have a credit card since it gives them a simple way to make payments. It's also accepted on a lot of different websites which makes using it much more convenient.

Cons

If you make a mistake when sending a transfer, there isn't really a reliable way to recover the money if the other person refuses to return it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MS

Momen S.

Computer Software, 1-10 employees

5.0
September 2022

Offers wide range of services

Pros

I've really enjoyed how secure it feels, along with the wide range of services it offers. It's accepted on almost every website which makes it incredibly convenient to use.

Cons

Transferring money to your card comes with fees unless you wait until the first day of the month.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

VT

Valerio T.

Hospitality, 11-50 employees

5.0
September 2022

Nice web interface

Pros

Works with just about everything I need to connect it to and the security is reassuring. The web interface is dependable too so handling payments online feels simple and convenient.

Cons

Setting it up can be more complicated than it should be and the configuration steps are not always clear. Pricing also feels expensive, the quotes can be vague and the older-looking interface comes across as a bit outdated and weak.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

CB

Cynthia B.

Food & Beverages, 500+ employees

5.0
September 2022

Clear navigation

Pros

Using the app feels very simple and getting around it is easy thanks to the clear navigation.

Cons

Security doesn't feel as strong as it should be. My information was somehow compromised and used in a transaction that later had to be refunded which left my account overdrawn and locked.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

RM

Robert M.

Broadcast Media, 11-50 employees

5.0
September 2022

Superb advanced analytics tools

Pros

It gives me a strong sense of security, it's simple to use and the advanced analytics tools are genuinely useful. On top of that, the technical support is among the best I've seen in the payment industry.

Cons

The interface can be a bit less user-friendly at times although it's still manageable once you get used to it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JA

Julia A.

Music, 1-10 employees

5.0
September 2022

I use it to collect payments

Pros

It has worked really well for mobile payments. I've used it to collect payments for my piano lessons and I've also sent payments to other people for their services. I choose it for online purchases whenever it's offered too, mainly because I trust the security and feel confident that my information is very well protected.

Cons

My only real annoyance with it is the recent update that added 2-step authentication since it means my husband and I need to keep separate accounts so each of us can use our own phone to log in.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

TY

Toni Y.

Information Technology and Services, 500+ employees

5.0
September 2022

Saves me time

Pros

Feels simple and convenient. Everything is clear, it saves me time and I can get things done without any hassle.

Cons

I honestly don't have any real complaints about it. If there's ever something I don't like, I simply choose not to use it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10