Anonymous
Civic & Social Organization, 51-100 employees
“Short setup process”
Pros
Getting started with it is simple and opening an account doesn't take much effort at all. Using the mobile app, the whole setup can be finished in under five minutes. It also connects well with other services like Gmail and overall it feels like a safer option to use.
Cons
Opening or using it is still difficult in many African countries. It would be much more beneficial if the service were available worldwide.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Brayan Antonio M.
Architecture & Planning, 101-500 employees
“Can convert money without leaving home”
Pros
I can send and receive payments from anywhere in the world and convert the money into my local currency without even leaving home.
Cons
I'm happy with everything about the app and haven't run into anything I'd consider a negative.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Lucas G.
Graphic Design, 1-10 employees
“Helpful for managing finances”
Pros
Managing, sending and receiving money has become incredibly convenient with this. It really helps keep everything under control and makes handling finances feel effortless.
Cons
There are no downsides at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David L.
Internet, 1-10 employees
“I genuinely love it!”
Pros
Whether I'm paying for food, covering bills or handling other personal purchases, I use it all the time and genuinely love it. It's been a really reliable company for my everyday needs and I would absolutely recommend it to others.
Cons
I don't have anything negative to say about it because I've never run into any problems while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Manish D.
Information Technology and Services, 500+ employees
“supports multiple payment methods”
Pros
It works worldwide and supports multiple ways to make and receive payments which makes it really convenient to use.
Cons
At the moment, I can't think of any downsides since everything has been working just fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rosanne B.
Retail, 500+ employees
“Simple tools and navigation”
Pros
Navigating the site and using the tools is simple.
Cons
There really isn't anything I dislike about it.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Anonymous
Retail, 1-10 employees
“Brilliant app”
Pros
Whether I'm on my computer or using the app, the platform gives me convenient access to my money at any time. It also supports online payments and transactions with almost any Visa or Mastercard which makes it very practical. On top of that, its cybersecurity system feels very well protected and adds a lot of confidence when using it.
Cons
Transaction commission fees are unfortunately a bit high and that has caused dissatisfaction among some users.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Damon F.
Writing and Editing, 1-10 employees
“Top-notch data protection”
Pros
One of the biggest reasons I keep using this software is the level of security it provides. Its data protection feels top notch and I've never had my credit card details compromised while using it. That matters even more when I'm making payments out in public or on a machine somewhere other than my own.
Cons
There honestly isn't much for me to complain about here but if I had to be extremely picky, I'd say the app could use a bit of a visual refresh to make it look nicer. The functionality and interface already work perfectly so I wouldn't want that part changed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joseph B.
Construction, 1-10 employees
“Too many changes”
Pros
At first, it felt like a really solid option but over time they've made so many changes that it doesn't stand out the way it used to. There are now quite a few similar apps available and some of them offer better features and more appealing options.
Cons
What bothers me is being forced to use Plaid as the only way to connect a bank account. On top of that, the transfer fees are just too expensive.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
6
Functionality
6
Gina P.
Apparel & Fashion, 1-10 employees
“Anyone can figure it out”
Pros
We found it easy to use, to the point that even a 10-year-old could figure it out without any trouble.
Cons
I don't have any complaints. I'm happy with it overall and on top of that, it feels very secure.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rosalba M.
Banking, 11-50 employees
“High level of security”
Pros
Receiving and sending payments is very convenient and the level of security it offers gives users a lot of confidence.
Cons
User verification feels a bit too simple and should require stronger security checks and the messages with verification codes often take too long to arrive when you need them.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Julianna F.
Food & Beverages, 1-10 employees
“Better than other pay apps”
Pros
It has been pretty simple and it works better than Cash App and a lot of the other payment apps out there.
Cons
One downside is the ATM fees especially for users who don't have a business account.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Willington Jose A.
Architecture & Planning, 500+ employees
“Keeps money organized”
Pros
The platform has been really useful for making online payments and keeping my money organized.
Cons
After more than four years of using it without any issues, I recently got scammed by another user and unfortunately the customer support team sided with the scammer. I ended up losing a lot of money. The platform still allows these kinds of accounts to be used for fraud and they did nothing to protect or support an honest customer like me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Stéphane D.
Mining & Metals, 1-10 employees
“Handy payments without credit card”
Pros
PayPal works really well for people who don't have a credit card since it gives them a simple way to make payments. It's also accepted on a lot of different websites which makes using it much more convenient.
Cons
If you make a mistake when sending a transfer, there isn't really a reliable way to recover the money if the other person refuses to return it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Momen S.
Computer Software, 1-10 employees
“Offers wide range of services”
Pros
I've really enjoyed how secure it feels, along with the wide range of services it offers. It's accepted on almost every website which makes it incredibly convenient to use.
Cons
Transferring money to your card comes with fees unless you wait until the first day of the month.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Valerio T.
Hospitality, 11-50 employees
“Nice web interface”
Pros
Works with just about everything I need to connect it to and the security is reassuring. The web interface is dependable too so handling payments online feels simple and convenient.
Cons
Setting it up can be more complicated than it should be and the configuration steps are not always clear. Pricing also feels expensive, the quotes can be vague and the older-looking interface comes across as a bit outdated and weak.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Cynthia B.
Food & Beverages, 500+ employees
“Clear navigation”
Pros
Using the app feels very simple and getting around it is easy thanks to the clear navigation.
Cons
Security doesn't feel as strong as it should be. My information was somehow compromised and used in a transaction that later had to be refunded which left my account overdrawn and locked.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Robert M.
Broadcast Media, 11-50 employees
“Superb advanced analytics tools”
Pros
It gives me a strong sense of security, it's simple to use and the advanced analytics tools are genuinely useful. On top of that, the technical support is among the best I've seen in the payment industry.
Cons
The interface can be a bit less user-friendly at times although it's still manageable once you get used to it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Julia A.
Music, 1-10 employees
“I use it to collect payments”
Pros
It has worked really well for mobile payments. I've used it to collect payments for my piano lessons and I've also sent payments to other people for their services. I choose it for online purchases whenever it's offered too, mainly because I trust the security and feel confident that my information is very well protected.
Cons
My only real annoyance with it is the recent update that added 2-step authentication since it means my husband and I need to keep separate accounts so each of us can use our own phone to log in.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Toni Y.
Information Technology and Services, 500+ employees
“Saves me time”
Pros
Feels simple and convenient. Everything is clear, it saves me time and I can get things done without any hassle.
Cons
I honestly don't have any real complaints about it. If there's ever something I don't like, I simply choose not to use it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10