PayPal Software Reviews

“Receive money on the go”

Pros

Being able to get to my money while I'm on the go is a big plus and the transaction speed is really fast which makes using it even better.

Cons

When adding a bank account, it sometimes says it's not valid. I've had to call support just to get it added.

“Helpful account alerts”

Pros

I really appreciate the email notifications every time something changes in my account, whether it's a payment or a deposit. They help me stay updated and keep track of my activity without having to log in constantly.

Cons

One thing that's missing is the ability to use my balance to create virtual credit cards. That would be really useful especially for websites that don't accept PayPal directly as a payment option.

“Added protection is a big plus”

Pros

Amazing how widely accepted it is which makes taking payments very convenient. The deposits also arrive quickly and the added protection is a big plus.

Cons

The part we're not happy with is the heavy fees and charges that seem to come from every direction.

“Solid option overall”

Pros

Getting started with it was quick and hassle-free and the whole platform is very simple to use. Sending and receiving payments is also fast and convenient which makes it a really solid option overall.

Cons

The only part that gave me trouble was the verification process and linking my credit card to the account.

“Receive payments in any currency”

Pros

Being able to receive payments in currencies other than my local one is really useful.

Cons

Account verification takes several days before I can receive payments and the platform isn't very clear or user-friendly to understand.

“Accessible on mobile and desktop”

Pros

One thing that really works well is the accessible design which makes the app simple to use. I mostly use it on my phone but it works just as well on a computer too.

Cons

I haven't run into any problems while using this app so I really don't have any complaints.

“Helpful for shipping, marketing, recordkeeping”

Pros

It gives me a strong sense of security when handling payments, thanks to its fraud protection and the encryption of bank and card details. It supports several payment methods that are convenient to use and that added confidence really helps with things like shipping, marketing, recordkeeping and even tax calculations. Immediate deposits, fast transfers, spending and currency exchanges are all a big plus especially when steady cash flow and quick access to funds matter. It also connects well with most businesses and works nicely across different devices and platforms, while its fees are generally lower than many alternatives. On top of that, the invoicing tools and multichannel selling features are very solid. Sending money to friends and family comes with no fee and being able to buy things without needing my wallet on hand, just a password, makes it one of the most convenient payment methods available.

Cons

That convenience does come with some risk because if someone does not properly protect their password, account or other sensitive information, the account can be hacked or compromised fairly easily. Even so, a bigger issue is the level of customer service which often feels lacking when urgent situations come up. Faster responses and more attentive support during disputes would make a real difference especially in cases involving frozen or delayed funds. Another drawback is that seller protection does not apply to digital goods. The transaction fees can also be confusing since they vary a lot depending on how the service is used and the chargeback fees feel especially unfair. If an item is lost or delayed, that is not always the seller's fault yet shipping and transaction costs are still not recovered and on top of that there is a penalty fee that does not really adjust based on the circumstances or the amount involved. There is also no option for offline payment processing which would be a valuable addition. And then there is the newer inactivity fee although that one can at least be avoided by logging in every few months or at least once a year.

“Perfect for quick sales”

Pros

I appreciate how much it improves everyday purchases. It's especially well suited for small mom-and-pop shops, quick transactions and startup businesses.

Cons

There are no negative aspects that I noticed.

“Nice gift rewards”

Pros

Paying with it feels very simple and the part I appreciate most is how simple it is to use. On top of that, it also gives reward gifts to users which makes the experience even better.

Cons

I haven't had any negative experience with it at all because it has been very useful and I would definitely recommend it to everyone.

“Hides your card info”

Pros

It keeps your bank and credit card details encrypted which gives me peace of mind. On top of that, it's very simple to use.

Cons

At times, customer service can be difficult to get hold of but I still enjoy using it.

“Ease of sending money”

Pros

Sending and receiving money through PayPal feels incredibly simple which makes the whole process really convenient.

Cons

mobile app doesn't let you convert currency.

“Detailed solution”

Pros

After more than three years using its payment services, it still covers everything I need. With API access, I was able to set up six different payment options through a single installation which has been incredibly useful since it means I don't have to rely on another payment processor.

Cons

At times, the business dashboard feels pretty overwhelming. A lot of the menu items sound very similar so I sometimes have to click around before I finally reach the section I need. I'd really appreciate a redesign that makes individual areas clearer and easier to navigate.

“Big fan of Pay in 4”

Pros

I like Pay in 4 since it lets me split a purchase into four payments instead of paying everything at once.

Cons

Refunds do go through but every now and then the processing can take a little while.

“Secure and convenient for payroll”

Pros

Getting started with this platform was very simple. It works really well for small business employers and employees and overall it feels convenient and secure to use.

Cons

I haven't run into any real downsides with this product. The only thing I'd change is having more debit card design options to choose from.

“Makes cross-border transactions manageable”

Pros

Sending and receiving payments worldwide has been super easy with PayPal. It makes cross-border transactions feel simple and reliable.

Cons

It's still unavailable in quite a few countries which limits access for some users.

“Simple for my children”

Pros

These days I rely on it for nearly all of my money needs. I use it for online shopping, sending gifts and receiving money and it works really well for all of that. It's also very simple for my children to use which makes it even more useful for my family.

Cons

I wish it functioned more like a traditional bank since I use it as my main money tool. It becomes frustrating anytime I need official bank statements because the transaction history from PayPal usually doesn't qualify.

“Adds credibility”

Pros

I began using it so I could handle online sales for my business and it has made the payment process simple. It also adds credibility and gives my customers confidence that their transactions are secure.

Cons

Up to now, I haven't run into any issues at all, it honestly seems like an excellent application.

“Ensures faster delivery”

Pros

Has been easy to operate and it helps customers receive their product much faster.

Cons

Never faced any problems with it. It helps the customer get the product more quickly.

“Fast and uncomplicated”

Pros

It is uncomplicated, quick and very user-friendly.

Cons

There's no credit available on the account which is a shame.

“Dishonest company”

Pros

Opening an account is extremely simple, with barely any paperwork involved.

Cons

They hide behind Tracfin or other regulations to avoid returning deposited funds. After three course registrations worth 1,500 EUR, the account was blocked. This time I provided the company statutes, office details and registration documents and then they asked for a copy of the official gazette from 25 years ago, plus other unrealistic requirements like a number that did not even exist at the time, just to recover money they have been holding and benefiting from for the past three years. I made 3 phone calls and sent 32 messages and every single time I ended up with a different person who clearly had not read the previous conversation. The replies feel automated and I keep getting the same line, "I am escalating this right away." Either this company is unbelievably disorganized or it is simply dishonest.