PayPal Software Reviews

“Everything under one roof”

Pros

Works really well for connecting with friends, business accounts and bill payments all in one place.

Cons

It feels like a direct competitor to Venmo but realistically you still need both if you want to cover all your bases.

“Quick payments and transfers”

Pros

Paying for something I bought is simple and moving the money over to my bank account is just as simple.

Cons

Sending money to a family member or someone you know can be a bit confusing if you're trying to avoid fees for either side. You really need to pay close attention to the option you select.

“Easy setup and handy invoicing”

Pros

Getting started with it was simple and using it day to day has been just as convenient. The setup process was quick, the platform is simple to use and sending invoices is really practical.

Cons

They sometimes place a hold on your money without giving a clear reason.

“Fast checkout every time”

Pros

Paying for purchases through it is fast and convenient and I don't have to type in my credit card details every single time.

Cons

I've seen reports in the news about security breaches involving it. I haven't run into any problems myself but I really hope those issues are being dealt with.

“Clear invoice layout”

Pros

Sending and receiving invoices is fast and simple and the invoice layout is always clear enough for anyone to understand without confusion.

Cons

Every now and then we need to send money to a guest or an employee and those fees seem to keep climbing. That part is definitely not something I'm happy about.

“Amazing support”

Pros

Paying bills with PayPal is really simple and quick and the customer support has been amazing. Whenever something comes up, they're there to help in any situation.

Cons

At this point, I honestly don't have any complaints about it.

“Great to deal with”

Pros

Using PayPal takes a lot of the stress out of buying things online. They've been really good to deal with whenever a purchase didn't match what was advertised.

Cons

I really don't have any complaints. I'm very satisfied with it.

“Simple to pick up”

Pros

Didn’t take much effort to set it up and it feels even more familiar if you've used PayPal in any way before.

Cons

The design isn't particularly attractive and there isn't much room to customize it fully.

“Friendly features”

Pros

I really appreciate not having to worry about my account security at all. The features are clear and simple to use.

Cons

Getting in touch with customer service especially a live agent, is really difficult.

“Very expensive”

Pros

I like being able to use it for online purchases on websites I do not completely trust since it adds an extra layer of reassurance when paying.

Cons

On the downside, it is very expensive, at least in Europe. Customer support is practically absent and dealing with issue after issue through bots usually leads nowhere. I have seen many cases where my partners' accounts were temporarily shut down after they were asked to provide certain details and even after submitting the exact correct information requested, they were told it was wrong and the account stayed closed until the "right" information was provided. Getting access restored has sometimes taken months. That is a serious problem if your business depends on it or if you keep a lot of money there. I would never leave funds sitting in the account. Another annoyance is the constant pressure to open an account when a customer simply wants to pay by credit card. Just let the customer pay, take the high fee and move on without pushing your own product.

“Secure payments made simple”

Pros

Its easy to use. Sending payment requests and getting paid are both simple and it also feels very secure.

Cons

I honestly haven't run into anything I dislike about this software.

“Always my first choice”

Pros

Whenever it's offered online or in a store, this is the app I turn to first. I've been using it for 7 years now and haven't run into a single problem the whole time.

Cons

The only thing I'm not into is the white color used in the mobile app. It would be nice if they refreshed the look a little.

“Feature-packed payment powerhouse”

Pros

Packed with features, it comes with plenty of bells and whistles along with strong integration tools that make it really versatile.

Cons

Its fraud prevention and detection can feel a bit too aggressive at times.

“No-fee payments everywhere”

Pros

there's no monthly fee to use it. It's very simple to work with and since so many customers and businesses accept it, it makes our work a lot more convenient.

Cons

I don't have anything negative to say about it or the services they provide.

“Appreciate the level of security”

Pros

Found it userfriendly and the level of security it provides is one of the things I appreciate most.

Cons

I haven't run into any downsides while using it.

“People feel comfortable with it”

Pros

Easy to use, mostly because people already trust it and are comfortable paying through it.

Cons

Something that gets annoying is how much they seem to want you to keep your money in PayPal since transferring it to your bank account takes going through too many screens.

“Cant do without paypal”

Pros

Between personal purchases and professional payments, I rely on PayPal all the time and honestly wouldn't want to be without it.

Cons

The part I don't care for is how much I end up paying in fees whenever someone sends me money for a service.

“trusted payment option”

Pros

It has been a secure and reliable way to pay online especially when shopping on websites or paying vendors. It's a trusted payment option and works well for those kinds of transactions.

Cons

Its use feels mostly limited to online purchases and vendor payments. I don't really use PayPal for sending money to other people since I usually prefer Venmo for that instead.

“Simple platform for non-technical users”

Pros

Using it has been very simple. I'm not especially tech-savvy but I can still navigate it and use it without any trouble.

Cons

I haven't run into any problems with this software.

“Useful QR payments”

Pros

Getting started with PayPal doesn't take much time. Clients can pay quickly using the QR code that's automatically added to the invoice, along with other payment options for settling what they owe. The app is simple to navigate and really important when it comes to collecting payments right at the time of service.

Cons

Adding a company logo to the invoice is frustrating. It only accepts images at such a small size that they become blurry almost immediately if you try to make the logo large enough to look decent on the invoice.