PayPal Software Reviews

Pros

PayPal has been really reliable for sending invoices to customers and getting payments quickly. I also use the card reader for fast in-person transactions and the receipts are handy. The PayPal.me link is useful too. Overall, it's been an excellent product.

Cons

There have been times when PayPal has placed holds on funds for certain transactions. That has caused problems for me on occasion since it can take quite a while before the money is finally transferred to my account.

Pros

There's a lot of helpful information available online when you need guidance.

Cons

If you run into an issue and can't solve it through online resources, getting in touch with the support team can be difficult and take quite a bit of time.

Pros

Using PayPal feels really simple. Processing payments is quick and hassle-free and the option to pay in installments has been a huge plus. Absolutely love it.

Cons

I didn't that you either have to pay extra for an instant transfer or wait 2-3 days to get the money.

Pros

Really the direct connection with bank apps is a big reason it's one of the platforms I use most every day. It works for everything from paying for an Uber to checking out at my favorite online stores so it ends up being useful all the time.

Cons

There isn't anything about the app that I dislike overall. The support from the developer is excellent so if any issue ever comes up, reporting it and getting help is simple.

Pros

Everything about PayPal feels very simple to use and each feature is easy to follow. Sending or receiving money whether within the country or across borders, is quick, secure and efficient. It gives you exactly what you need for payments and guides you clearly through each step. After three years of using PayPal, I honestly have no complaints about the experience. Well done, PayPal!

Cons

Nothing negative to point out. The fees on certain transactions feel fair and the customer support has been excellent whenever it's needed. For e-commerce, PayPal really stands out as the best option in my view.

Pros

Using this software has been a really positive experience because it's very user-friendly and simple to work with. I really appreciate being able to handle everything both on the mobile app and on my computer which makes it convenient to use no matter where I am. Whether I'm in the office or away from it, I can still get everything done without any trouble.

Cons

At this point everything has been working well for me and I honestly don't have any negative feedback to share.

Pros

Whether I'm paying on the go or sending money from anywhere, PayPal makes the whole process feel secure and dependable. It also lets me create and customize invoices which is really useful. Remittances are hassle-free and the interface is clean, simple and convenient to use.

Cons

The fees do feel a little higher compared to some other services on the market. Still because the security is stronger than most, that downside is something I can overlook.

Pros

Using this software has been very simple. It comes with a business debit card, transfers to my account are usually pretty quick and it works well as an alternative to using my actual credit or bank card when making purchases.

Cons

One downside is that PayPal charges fees when someone sends you money, unless the payment comes directly from their PayPal account or through their credit card or bank card.

Pros

Getting PayPal up and running for e-commerce was very simple and I've also been really pleased with their POS hardware solutions.

Cons

Having to skip an ad every time I log in.

Pros

Having the PayPal app on my phone has been fantastic. I use it every day for purchases and it gives me real peace of mind knowing my payments are protected and my financial details stay secure from online scams and international fraud. Whenever there's a problem with processing, payments, transactions or trading, the customer support team is friendly, responsive and ready to help. Overall, it's an excellent app.

Cons

One thing PayPal could improve is the fees for payments made outside the PayPal system. It also charges fees when receiving money especially for payments connected to eBay.

Pros

Whether I'm shopping on an eCommerce site or buying tickets for a museum or show, PayPal has been a really solid option. Both the app and the website are user-friendly which makes paying online feel convenient and simple.

Cons

Since mobile use matters so much now, the app could definitely use a refresh because the layout feels a bit outdated. Even with that, it still works very well.

Pros

Having PayPal at checkout has given our customers a lot more flexibility. These days especially with younger shoppers, many people prefer more secure payment options and since adding PayPal to our checkout page, we've seen stronger sales demand and better checkout completion rates.

Cons

One downside is that pending returns through PayPal can sometimes take longer than they do with traditional checkout methods which has led to a small increase in customer inquiries about the status of their returns.

Pros

The platform feels simple to use and sending international payments is very convenient which makes it especially valuable.

Cons

It still isn't the most user-friendly in every part of the experience and larger payments should come with stronger authentication measures.

Pros

PayPal has been reliable, secure, fast and efficient every time I use it. Sending and receiving money is simple, online payments go through quickly and refunds are processed without any trouble. It really stands out at what it does and I appreciate how much easier it makes everyday transactions especially when I'm paying online. I also feel safe using it and the mobile app makes it convenient to handle payments and transfers wherever I am.

Cons

Honestly I don't have any improvements to point out because PayPal has met all of my needs so far. I'd just want them to keep delivering the same high level of service.

Pros

We use PayPal across the company for payment processing and subscriptions and it has been very reliable. It integrated with our existing services without much effort and has worked really well for us.

Cons

Chargeback fraud can be an issue with PayPal although in our case it doesn't happen very often.

Pros

PayPal makes handling everything much simpler. I can accept payments, move funds around and keep track of it all in one place.

Cons

Customer support is only okay and there are times when the app freezes.

Pros

Whether I'm on an up-to-date browser or using the native Android or iOS app, PayPal works reliably across all of them. The feature I appreciate most is being able to add digital credit cards as a payment source. That makes it really convenient to use something like a $10 virtual card and spend the equivalent amount in EUR on App Store or Play Store credit.

Cons

At this point I honestly haven't run into any missing features or problems. PayPal has consistently handled everything I've needed it to do.

Pros

It covers a lot in one place. Buying, selling, sending invoices, handling monthly memberships and more.

Cons

Naturally, I'd still prefer the transaction fees to be a bit lower.

Pros

This has been my go-to for every eBay purchase I've made. The whole process is simple and when you're selling too, moving money over to a personal bank account is really convenient. I also had one order from a fraudulent seller and PayPal handled it quickly without any hassle.

Cons

I wouldn't really label this as a downside but as a small crafter using several payment services like PayPal, Square and Venmo, it would be really helpful to have one central hub where everything could be organized and accessed more easily.

Pros

One thing that helps is being able to charge clients in USD even though that is not my local currency.

Cons

Every payment I receive gets converted automatically into my country's currency which I hate. If I need to pay for something in USD afterward, it gets converted all over again. That means I end up losing money four separate times. First on the initial exchange spread, then on PayPal's conversion rate, then again on the second exchange and finally on PayPal's rate for that second conversion.