PayPal Software Reviews

Pros

The checkout process is quick and simple. Whenever there's been an issue with a purchase, their team has been willing to listen and help and I've been able to get my money back. That's exactly why I think everyone should sign up for PayPal.

Cons

Honestly I have nothing negative to say. I love it and haven't had any problems with their customer service.

Pros

Moving money to my bank is easy and it works really well for making payments online too.

Cons

They now charge transaction fees which is disappointing since that wasn't the case before.

Pros

Running a business across web and mobile has been very convenient with PayPal Commerce Platform since it works on Android, iPhone, iPad and other devices. Their support team has been consistently available through email, phone and chat and every question I had was answered properly. Whether it's for a business, an ecommerce store or a product marketplace, the platform covers just about everything needed to operate efficiently while also helping build customer trust. Even the paid version is reasonably priced and feels like good value for the features it includes. A few standout functions are billing and invoicing, fraud detection, deferred billing, in-person payments and a customizable dashboard that is very user-friendly. Another big plus is their internal fraud monitoring team which actively watches for suspicious activity and even calls to verify transactions when needed.

Cons

One downside is that they now charge up to a 3% transaction fee on business invoices which was not applied before.

Pros

Buying clothes online with it is very easy and sending money to someone else with a PayPal account is simple too. Another thing I appreciate is the help button. If something goes wrong or I run into an issue, it gives clear instructions on how to fix it.

Cons

There really is not much wrong with the software in my view. The only difficulty is linking a bank account when you are not using a U.S. bank.

Pros

Getting money via PayPal is instant and creating invoices or sending payment requests by link or email is very easy.

Cons

The downside is that withdrawing funds to a bank account or even a debit or credit card can take several days and the fees are expensive.

Pros

Using PayPal has been very convenient overall. The platform is simple to navigate, it adds an extra layer of security with solid fraud protection and sending money to friends doesn't cost anything. I also appreciate being able to set up recurring payments automatically which saves time and helps me avoid missing regular fees.

Cons

One area that could be better is the phone-based customer service since it hasn't been especially impressive. There's also still some risk of phishing so you have to stay alert and the transaction fees can be higher than with certain other alternatives.

Pros

Handling payments with PayPal feels really convenient and the process of using it across different websites and platforms to receive payments is very easy.

Cons

Honestly there is not much I can point to that PayPal needs to improve. If anything, I would just like to see more businesses adopt it so it is as widely accepted as Visa or MasterCard although that already seems to be changing quickly. At this point, I really do not have any real complaints.

Pros

PayPal works well for a lot of things since it's accepted in most countries and across many platforms and receiving or sending money is quick and convenient. Both the Android app and the web version are simple to use and feel user friendly. It's a reliable service and many clients around the world prefer using it. Security is clearly a major focus and they handle it professionally even though it becomes difficult when your account gets locked.

Cons

The biggest issue for me is that PayPal doesn't offer a 24/7 customer support hotline. The only option available is a non-instant chat support that feels unhelpful and ends up wasting time when you need a real solution. They can also lock an account without a clear reason and getting it unlocked again can be a real struggle even if I understand that these measures are meant to protect users from scams. On top of that the instant transfer fees feel somewhat high and the automatic transfer schedule takes too long since it happens monthly.

Pros

One thing I appreciate about PayPal is that I can use it even without linking a bank card and on top of that it feels like the most secure e-wallet available.

Cons

Customer service is the part I absolutely can't stand.

Pros

Everything is easy to understand and getting to billing features and other services is very convenient.

Cons

At times, customer service can be difficult to get ahold of.

Pros

Getting paid through this has been hassle-free and I can move money around without having to step into a bank.

Cons

Sending a full $10,000 at once isn't very convenient since you may end up breaking it into smaller $1,000 transfers.

Pros

It's widely recognized for giving consumers solid protection during transactions.

Cons

At times, money transfers can take a while to go through so there can be some waiting involved.

Pros

Whether I'm using it for business or personal payments, PayPal has been excellent. The website and mobile app are both very simple to navigate and it only takes a few clicks to get exactly where I need to go. It's been awesome all around.

Cons

The service has been excellent and I honestly don't have anything negative to say about PayPal.

Pros

The financial security it provides is a big plus. It also works across many regions which makes it convenient for handling payments in a lot of places.

Cons

A downside is that PayPal services are still unavailable in some countries so not everyone can access it.

Pros

Connecting all my accounts was easy and the identity protection gives me extra peace of mind.

Cons

It's a little on the expensive side but it feels worth it so I'd still recommend giving it a try.

Pros

Handling online money transfers with it has been simple and secure for me and they don't ask for a large registration fee to get started. The platform is simple to use and their customer service has always responded well whenever I needed help.

Cons

At times, I get notifications asking me to verify my account but the process is not clearly shown and there's no direct confirmation that the account is already verified. Because of that, I have to dig around and search for the right information which can take some time to sort out.

Pros

Whether I'm on my phone, tablet or computer, PayPal works well across all my devices which makes handling payments very convenient. One feature I really appreciate is the currency conversion since it helps a lot when paying partners in other countries. With a Business account, it's also quite simple to set up automated payments for team members or employees.

Cons

Linking my debit card was very simple although it did take about 5 business days to complete. I did run into an unauthorized connection between PayPal and my Facebook account that I never created but thankfully no money was transferred from my account.

Pros

One thing I really appreciate about PayPal is how well it follows card security standards which helps protect cardholder information from fraudulent activity. Another useful feature is the electronic signature option that lets customers sign when needed. On top of that it gives customers flexibility to personalize their receipts by adding their logo and contact details which makes everything look more professional.

Cons

Honestly I do not feel that PayPal is missing any important features. It feels like a well-rounded platform overall and it is very simple to use while helping a lot with online payments.

Pros

Something that's been really useful about PayPal is how it accepts payments even when they come in a different currency from my country. It also shows the estimated total converted into my local currency so I can immediately see how much money I have without having to calculate or convert it on my own.

Cons

A downside is that PayPal charges a fee whenever a payment comes in. Since I do freelance work, part of the money sent from my job to my PayPal account gets deducted as a transaction fee.

Pros

Overall, it's a solid program with good quality but there are still a few areas that could be improved. One thing that stands out is the bonuses they send by email. Sometimes I'm not able to use them which is a bit disappointing.

Cons

There are also more billing options available and Honestly I don't find anything particularly difficult unless the bonus can't be used.