PayPal Software Reviews

“positive user experience”

Pros

PayPal gives users on my platform a safe way to pay and the money reaches me instantly. That definitely improves the overall user experience.

Cons

The transaction fees are the part I struggle with. PayPal's fee structure is pretty high and that can make a business think twice before including it in its payment setup.

“Meets my expectations”

Pros

This software does exactly what I need for managing my online payments and wallet. It also works really well as a mobile solution.

Cons

At times the interface looks a little dated but it seems like they're gradually improving the UI. It's been getting better on a regular basis.

“Customer support team is always available”

Pros

We find it easy to use. The customer support team is available and willing to help whenever something comes up. It also makes invoicing simple to handle and the expense management features are really impressive.

Cons

I don't like the high transaction fee it charges. I'm also not happy with the bugs and similar issues that come up from time to time so it definitely needs some improvement.

“Quick and simple”

Pros

Using it feels really quick and simple. Whether I'm paying for purchases, sending money securely or creating an invoice, it handles everything well.

Cons

finding the invoices section on the mobile site can be frustrating. I've managed to work around it by searching for "PayPal invoices."

“ensures safety”

Pros

Its so easy to handle and the level of security gives me a lot of confidence. When it comes to handling payments, safety matters a ton to me and this still feels like the gold standard.

Cons

The app is starting to feel a bit outdated, almost like something from the Stone Age, while most people seem to use Venmo now which is owned by PayPal. A lot of people already have PayPal accounts and do not even realize it.

“Handles multi-currency payments”

Pros

PayPal handles payments in multiple currencies and is accepted almost everywhere, whether it's online stores, marketplaces and more. The interface is clean and simple to use.

Cons

Transaction fees can get pretty expensive on international marketplaces like eBay UK and the currency conversion charges are high as well.

“Paypal syncs with our retail site perfectly”

Pros

Having used PayPal for the past decade, I can say it integrates really well with our retail website and handles sales without any trouble.

Cons

The fees can be a little frustrating at times but honestly I have very few issues with it overall. I'd definitely recommend it.

“useful transaction history”

Pros

Using it for both work payments and personal spending has been really convenient. The transfer process is simple and the transaction history helps me stay on top of everything I spend. I've never had to reach out to customer support since I haven't run into any account problems.

Cons

The only frustrating part was the identity verification. I mostly use it to split bills with friends and family so it felt unnecessary that those transactions ended up triggering a verification check.

“Bug-free tool”

Pros

It has been a really dependable system for me and I've had no trouble using it at all. It's also very helpful when I need to find invoicing and customer support is always available whenever I need assistance. Also, I haven't run into any bugs or technical problems while using the service.

Cons

I've been happy with everything about it and haven't had any problems with it. It has been a very solid service for me every single time I've used it.

“considerate support staff”

Pros

PayPal has been a really reliable option for us and the customer support has been outstanding. We ran into a couple of hiccups with payments processing and when we reached out, the support team was not only helpful but also very professional. The platform is also extremely user friendly which makes day-to-day use simple. On top of that, the transfer fees are quite competitive.

Cons

I really have not run into any downsides. Even when an issue came up, the support team handled my concerns quickly and made sure everything was resolved in a timely manner.

“Stress-free transactions”

Pros

It lets me send and receive money securely which gives me peace of mind during transactions. I don't have to stress about shady third parties getting involved.

Cons

The app packs in a lot of different features and that can make the layout feel a bit confusing to navigate at times.

“No major issues”

Pros

Its so convenient to use. One thing I especially appreciate is how simple it is to manage my PayPal credit card for online purchases while also getting a high cashback rate on what I buy.

Cons

I really don't have any major issues with PayPal. If I had one wish, it would be to see more promotional deals and discount offers.

“fast payouts and low fees”

Pros

it has been simple, payouts arrive quickly and I can use it to pay on several platforms. For international payments, the fees are low which is a big plus.

Cons

It would be better if there were a card available to use in stores. Not every business accepts PayPal payments so wider coverage is still needed.

“account flagging risks funds”

Pros

Transactions go through quickly and reliably and it remains one of the most widely used online payment platforms worldwide. It works well for receiving payments from freelancing sites.

Cons

Accounts can get flagged pretty easily at times and the chances of getting them restored feel 50/50 which can end up causing lost funds. Even the AI-based automated customer support is not very helpful when situations like this happen.

“Useful deals help small businesses”

Pros

A lot of companies accept it and it does a good job of keeping personal information secure. The cash back offers and deals are also useful especially for small businesses trying to save where they can.

Cons

The pricing can be inconsistent when dealing with other countries internationally and there's a pretty high risk of running into scams or fake businesses. It's also frustrating when a mistake happens and the money is not returned quickly especially with the lack of customer service follow-up.

“Works across many countries”

Pros

PayPal makes sending and receiving money really convenient. It feels secure, is accepted in a lot of places and works across many countries so handling money is very practical.

Cons

No problems. Everything has worked without any issues for me.

“Links with eBay, Poshmark”

Pros

Back when I first started shopping online, this was the first electronic payment option I really knew about and it made buying and selling on e-commerce sites much more convenient. It was also linked with eBay, Poshmark and other online platforms which made it even more useful.

Cons

The downside was the fees. When I was selling items, the turnaround was already lower than I hoped so having extra charges taken out on top of that was pretty discouraging.

“Free app”

Pros

App is simple to use. Sending money or paying bills is really convenient and you can even cash a check right through the app which is super helpful.

Cons

Not many people seem to know about it so a lot of people still don't use it. Other than that I really love it.

“Paypal works almost anywhere”

Pros

Being able to use it pretty much anywhere is my favorite part even in stores when I add the card to my phone's wallet.

Cons

Returns are not very fast. It can take a while to reach someone who will actually move your claim forward.

“fantastic deals”

Pros

Using it day to day feels very simple and the deals they offer along with the support are a nice bonus. It works well for everyday use and it has a very reputable name.

Cons

At times customer service can be less understanding than expected and it can take far too long to resolve an issue in a timely way.