PayPal Software Reviews

“Most reliable company”

Pros

Its easy to use and after so many years being one of the top companies in the sector, they continue to prove how reliable they are year after year.

Cons

I don't see any downside to using it. It's a very secure and highly trustworthy payment method.

“Can check when someone has paid”

Pros

Sending invoices through it is really simple. I can quickly check when someone has paid and the whole process feels very secure.

Cons

One thing that bothers me is losing around 3.5% in transaction fees whenever I get paid. Sometimes my clients are willing to cover that cost but a lot of the time they do not.

“costly fees”

Pros

Its uncomplicated and plenty of people and businesses take it as a payment option. That makes it really handy when I need to complete transactions quickly.

Cons

The fees are just too high to justify. I quit using it in Brazil because Pix is a much better option and I also stopped using it abroad since everything needs to be converted to BRL which comes with very expensive currency exchange fees.

“Works across devices”

Pros

it is fast and simple, whether I'm on my phone or my computer. It makes paying for things much more convenient and receiving money is just as simple.

Cons

At times there are transaction fees. It can also be difficult to get to your money if the account gets frozen or restricted.

“Helps me save money”

Pros

Using it has been really simple and it's always available when I need it. The flexible payment options are a big plus because they help me save money and avoid paying high interest.

Cons

I'd still want higher credit limits so I could purchase bigger or more expensive items while continuing to save money.

“accurate transactions”

Pros

The app keeps things simple, secure and clean which I really appreciate. My transactions are accurate, protected and easy to track from start to finish.

Cons

I don't have any negative feedback about the app. Everything is working exactly the way I need it to right now.

“Feels natural”

Pros

Features are simple to locate. The menus are organized in a smart, logical way and the key tools are placed where you would expect them to be.

Cons

The website tries to push you into the app every time you sign in. It makes it frustrating when you just want to complete what you need to do on the website.

“Simple interface”

Pros

The interface is very simple. Setting up a payment was simple and moving around the app felt user-friendly. It was also clear how to make a deposit or withdraw money without any confusion.

Cons

Nothing specific stands out as a downside. PayPal feels like one of the original payment apps that became widely popular and successful.

“setup is not difficult”

Pros

The setup didn't take much effort and the onboarding process felt simple from the start. It's also a big plus that PayPal works worldwide and supports several payment methods, including QR payments, along with seller protection.

Cons

The biggest downside is the high fees. On top of that, customer support can take a long time to respond and email replies usually take a few days.

“everyone has it”

Pros

I find it user friendly and just about everyone already has it. Paying for goods and services through it feels convenient and secure at checkout.

Cons

Getting in touch with support can be difficult when there's a problem and you need to dispute a charge though thankfully I've only had to deal with that a couple of times.

“We use it to collect payments”

Pros

A good portion of our customers pay through it and we also rely on it quite a bit in our eBay store for collecting payments.

Cons

I honestly do not have any complaints here. We have not run into any problems while using it for the business.

“Makes transactions simple”

Pros

It's a trusted payment platform that makes transactions between customers and suppliers simple, without the usual bank-related hassles.

Cons

At times payments get delayed because of system errors and the notifications about those issues tend to arrive a bit late.

“simple to pay through the app”

Pros

Paying through the app is really simple which makes the whole experience more appealing and gives me more reason to keep using it. Overall it comes with a lot of useful tools.

Cons

it can take forever to load at times but aside from that, it's fine.

“Several ways to make payments”

Pros

It is very easy to pick up. It offers several ways to make payments and I can clearly see what money is coming in and what is going out.

Cons

Some items are harder to locate depending on whether I'm using the mobile app or the desktop version.

“Competent support team”

Pros

Whenever something goes wrong, the customer support team is really helpful. They reply very quickly and do a good job of resolving issues.

Cons

There were quite a lot of updates and they started taking up space on my phone. That said, the updates did improve the app.

“widely used for fundraising events”

Pros

Around here it gets used a lot for handling payments for all kinds of business and fundraising events. It's relatively simple to use which makes it practical for those situations.

Cons

That said it's not the most widely used payment app so not everyone already has it. Because of that, asking people to set up another payment platform can be a bit inconvenient.

“Helpful for payments in different currencies”

Pros

its widely accepted as a payment option in most places. That becomes especially helpful when I need to make payments in different currencies.

Cons

It still isn't accepted everywhere or fully implemented in all places. Because of that relying on it as a primary payment method can be difficult.

“Stellar support”

Pros

Using it for online purchases has been really simple because the platform is simple to operate and the support team is extremely cooperative anytime I need assistance.

Cons

There isn't much to complain. It feels comfortable to use and the money always reaches my bank account on time.

“No complaints”

Pros

Payments go through really fast and transactions are processed quickly without any issues. I really have no complaints about it.

Cons

Only downside is that free withdrawals can take longer than I'd like and I'm not a fan of having to pay extra if I want the money instantly.

“gives customers confidence”

Pros

Being able to create invoices with it is the biggest advantage and it also gives customers confidence that their payment is protected and secure.

Cons

The fees do feel a little expensive especially for foreign exchange although the value it provides still makes it worth it. Even so, there's definitely room for improvement.