PayPal Software Reviews

Pros

Handling payments through PayPal has been clear and reassuringly secure. I can quickly see who paid and the exact amount which makes staying organized much easier. It's also simple enough for me to use as an older baby boomer and my clients of all ages seem to have no trouble with it either.

Cons

One frustration is how painfully long it can take to log in and move between different functions. Since I rely on PayPal for my business, those unnecessary delays really add up during the day. On top of that I keep getting a message saying there's an issue with my account information but there's no actual way to fix it. Customer support is another major headache. It feels like an endless maze trying to reach a real person when help is needed.

Pros

Running PayPal for our ecommerce store has been a really solid choice. The transaction fees are definitely among the higher ones in the UK for this kind of service so it's not something you choose purely to keep costs down. That said, it still brings real value to an online business especially as a pay-as-you-go solution that can work well alongside another payment method. Since there's no contract to commit to and no ongoing monthly fees for the core services, it feels very low-pressure to test out and start using the payment tools.

Cons

At this point, we really don't have any complaints and both our team and our customers appreciate the Buyer and Seller Protection that comes with it.

Pros

Applying was very easy and I did not run into any errors during the process. Transactions are quick and dependable which has made the software very convenient to use.

Cons

Even after using it since 2011, I still have not come across anything I would point out as a downside or dislike.

Pros

After spending more than PS950 on beauty furniture through Salon Direct, I decided I would never buy from them again. I contacted PayPal and they explained that my payment was covered by buyer protection and that they would handle the communication with the seller from that point on. I was really pleased with how it was handled. The representative was very helpful and immediately knew the right steps to take. It definitely feels like I'll be getting my money back so thank you very much.

Cons

Up until recently, PayPal had never given me any trouble. The issue started when money was supposedly added to my account and I got an email saying it had arrived but when I checked, nothing was there. I called PayPal about it and the agent told me they do not send emails when money is received even though the sender address showed paypal.com. Instead of arguing with someone who didn't seem properly informed, I ended the call. On top of that she was speaking so quickly that I could barely understand her.

Pros

Using PayPal for online purchases has been really reassuring. Since it was one of the first major online payment platforms, it feels dependable and being able to link a credit or debit card means I don't have to type in my card details for every transaction or store that information on different websites. That added convenience and security matter a lot to me. On top of that their customer support has been excellent and I've personally never had any problems with my cards while using it.

Cons

If I had to point out one downside, it would be the fee PayPal takes when receiving a payment. Still, I can understand why it's there especially since so many customers seem to prefer paying through PayPal instead of other options.

Pros

The interface is very clean and simple to use so it's simple to find exactly what you need without any hassle.

Cons

The mobile app can be a little buggy at times although the desktop site works amazingly well.

Pros

Creating an invoice and sending it to a buyer is very simple which makes day-to-day work much simpler for small businesses.

Cons

Buyer and seller protection on goods and services is definitely useful to have but the fees can feel pretty high at times.

Pros

Whenever I need to pay online, PayPal is the first app I reach for. It's really simple to use and takes the hassle out of ecommerce payments. On top of that the fact that so many stores accept PayPal makes it even more convenient.

Cons

Honestly I don't have any complaints about the app. They keep improving it and adding new innovations all the time.

Pros

A big advantage is how widely PayPal is used and trusted for making payments. Having PayPal available on my e-commerce site keeps a lot of customers happy since many of them would rather choose that option than enter their credit card details.

Cons

The most frustrating part is how difficult it is to reach a real person when something goes wrong. I've run into cases where PayPal failed to collect a payment from my e-commerce site and the support just wasn't there. When I do end up on hold, the wait can be ridiculously long and the chat almost never connects me with a live representative.

Pros

One thing that really works well with PayPal is how it connects to most virtual banks. It's also accepted almost everywhere which makes payments a lot more convenient. On top of that the service is free to use and the transfer fees are very reasonable.

Cons

I honestly haven't had any bad experiences while using PayPal.

Pros

PayPal feels pretty distinct, with features that really set it apart from other payment gateways especially when it comes to sending money internationally. For transfers outside the country, it definitely stands out and does the job well.

Cons

Chat and contact support options are not really up to the mark and could be much better.

Pros

Linking my bank account was easy and it lets me shop from international websites without much hassle. Since PayPal is accepted on most sites, paying online is usually very convenient. The Buyer Protection feature is the part I appreciate most because it actually helped me get my money back after I was scammed.

Cons

The part I really dislike is how much money gets lost in currency conversion when I withdraw funds or buy something online. For instance, I had to pay at a rate of $1 = Rs78 when purchasing online but when withdrawing money it was converted at $1 = Rs71 which feels very unfair. If you are withdrawing a large amount, that difference becomes a significant loss. On top of that they have made several recent changes that make the service more restrictive, like not allowing PayPal balance to be used for online payments and no longer letting users manually transfer funds to a bank account.

Pros

Paying, sending invoices and getting transactions through quickly has been very convenient and the reliability has been consistent.

Cons

Interface can feel a bit confusing and overwhelming at times especially when trying to cancel something or request a refund.

Pros

Sending and receiving money through PayPal is very simple once everything is in place. You just set up a link and the sender can transfer funds in only a few clicks. The option to personalize the link ID is also a nice bonus.

Cons

Getting started can be a little confusing at first and I've noticed there are a lot of scammers on the platform which makes it harder than it should be to avoid scams. They really need to improve that and the transfer fee for moving money to a bank account should also be lower.

Pros

On both the app and desktop this platform is very user friendly. Managing my account is simple and it makes getting paid by clients quick and convenient which saves both of us time. I also appreciate having multiple payment options available. The fraud protection and security features give me peace of mind because it would be tough for scammers to cause problems. Getting alerts by phone and email is another feature I really value.

Cons

Only small issue is that the customer service phone number can be a bit difficult to locate but it is not a major concern. Other than that, I really have not run into anything I would consider a negative.

Pros

PayPal has been fantastic for handling international payments. The dashboard gives a complete view of payment history which makes tracking everything much more convenient. It works really well for sending fast payments in foreign currencies and can be used on almost any portal that accepts foreign currency transactions.

Cons

The only downside is that the very first billing transaction can take quite a while to get approved.

Pros

Receiving funds through this software feels like the best option because it's very secure and dependable.

Cons

I honestly don't have any complaints about it and I hope it stays exactly the same.

Pros

For e-commerce and online shopping, this has been the most convenient and hassle-free option I've used. It gives me peace of mind knowing the payments are secure and if there's any fraud, the refund process is usually fast to claim.

Cons

One downside is that it still isn't available in certain countries and there are times when funds get held while extra verification checks are being completed.

Pros

Whenever I need to send money to business partners abroad, this is usually the first service I choose. The transfers are quick and the process is simple without having to deal with a lot of forms before completing the transaction.

Cons

It would be even better if PayPal offered its own card. Another feature I'd love to see is the ability to convert PayPal funds into cryptocurrency directly on the platform.

Pros

It works with most banks and I can use it to send money to friends as well as pay stores that accept the app.

Cons

Here in Brazil, international payments still aren't available. Also, when I add my bank account and leave the app, it doesn't always stay saved so I have to register it again and sometimes the process just fails with an error.