PayPal Software Reviews

“trusted option for companies”

Pros

A big plus is how many businesses and companies use or accept it. It's a trusted option for companies when it comes to sending and receiving money or payments.

Cons

The part I don't enjoy is PayPal's app platform. It can be difficult to find things and the layout feels very cluttered and disorganized.

“Detailed platform”

Pros

PayPal covers a lot of services but the biggest benefit is how well it protects online payments. At most retailers and service providers, I can choose PayPal at checkout instead of typing in my credit or debit card information. That usually feels much safer and the added PayPal protections are reassuring too. Getting started is very simple, the setup takes little time and whenever a problem comes up, customer support responds quickly and works to sort it out.

Cons

It does not always keep me signed in across different sites even when I am using the same device. Still, confirming my account again through the PayPal app is usually fast.

“Simple layout”

Pros

Its so easy to use. The layout is simple to use and sending, receiving and saving money through it is very convenient.

Cons

One thing that could be better is the small fee for instant money transfers. That said, the charge is at least reasonable.

“Makes financial activity feel trustworthy”

Pros

Something that kept me using it was how dependable and simple it felt. It gave me a secure, widely recognized way to handle online payments and international transactions which cut down on hassle and made everyday financial activity feel more trustworthy.

Cons

The fee setup and the lack of clarity around account holds were frustrating at times. Costs could build up faster than expected and limitations or holds were occasionally placed on the account without much warning which made the whole experience feel uncertain.

“secure payments that save time”

Pros

Sending and receiving money is simple with this software. What I appreciate most is that it offers a secure way to pay without having to share my credit card details.

Cons

At times it declines certain cards without any clear reason even when there are enough funds for the transaction. That becomes a real problem when you only have one card to use.

“customers trust it”

Pros

Checkout feels quick and familiar and customers already trust it. Since most people have an account, the payment process has less friction and that definitely helps improve conversions.

Cons

The fees can get pretty expensive especially for international transactions and support is not always pleasant to deal with when something goes wrong. Response times can be slow which makes issues more frustrating to resolve.

“Widely trusted payment option”

Pros

Using it has been very simple and most of my customers already know and trust it. Getting everything set up was simple and I was able to start accepting payments almost immediately.

Cons

I've noticed that some younger customers don't always see it as a trusted payment option even though it's owned by the same company as Venmo.

“Best platform for sending money”

Pros

PayPal has been one of the best platforms for sending and paying money that I've used especially since so many product suppliers already accept it. The whole process is very simple-you just log in and checking out is basically done with the press of a button. Another feature I really enjoy is PayPal Pay in 4. I've been using it for Christmas gifts this year and having that option clearly shown in the interface has made managing my expenses much more convenient.

Cons

Not a fan of customer service because there are times when getting a response from them is extremely difficult.

“easy to get in contact with their team”

Pros

Whenever something comes up with a payment, PayPal has been fantastic to deal with. Their customer service is really helpful and not hard to reach when I need assistance. Both the app and the website are simple to navigate as well.

Cons

No issues yet. The website update was a little confusing at first but after clicking around for a bit, it became easy to find everything.

“Fair pricing”

Pros

PayPal gives me secure transactions at a reasonable cost and opening a new account was quick to do with just a few simple steps.

Cons

Since I started using PayPal as my main account for transactions, I haven't run into any operational problems with the platform.

“excellent support”

Pros

Their customer support has been excellent and the platform is very simple to use. It lets me connect multiple accounts, pay bills and invoices securely and stay on top of my expenses without much hassle.

Cons

it sometimes stays logged in on other devices. The security could be stronger because if you forget to log out, it could turn into an issue.

“gives me an extra layer of protection”

Pros

It makes handling transactions simple and secure. It gives me an extra layer of protection whenever I make purchases or complete payments.

Cons

I haven't run into any problems with PayPal. It consistently gives me fast, secure and convenient access to my transactions.

“I enjoy using it”

Pros

Its convenient to use especially when it comes to adding money without any hassle. I also really enjoy using it to send invoices.

Cons

Customer support can take a long time when I need help and at times I wish the layout was designed a bit better.

“Support team assists me well”

Pros

It handles payments with efficiency. It lets me take care of a lot of different things in one place and the customer service has been very helpful whenever I've needed support.

Cons

I really do not have any complaints. It works well for everything I need, it is convenient to use and the customer support continues to be top notch.

“solid protection for my information”

Pros

I really appreciate that it is accepted as a payment option on just about every online store I use. When I check out with PayPal, it gives me more confidence because my credit or debit card details and bank information stay better protected.

Cons

I have run into problems when trying to add my debit card to certain wallet services, including Apple Wallet. The site/app can also feel a bit complex since it takes quite a few clicks to reach the section you're looking for.

“connects nicely with a lot of online shopping sites”

Pros

It has been really simple and it connects nicely with a lot of online shopping sites. It's also very convenient being able to have funds sent directly to your account.

Cons

At times it doesn't feel like the most secure payment method although it does seem to keep its security measures current and updated.

“Free service”

Pros

Sending money through it is really simple. It's super convenient for my clients when they need to pay their invoices. The service is free and the transaction history lets me keep track of every payment without any trouble.

Cons

it isn't connected directly to my bank. You need to install the app in order to use it.

“My go-to option for using eBay”

Pros

When I first got started with it, online payment services weren't nearly as common and this was the go-to option for using eBay safely at the time. I've kept using it for both online and in-person purchases because I feel confident knowing the buyer and seller protections are among the best out there.

Cons

After having it for so long, you start to notice a few smaller, picky issues. To be fair, most of those have improved over the years. The biggest thing that still bothers me right now is how separate it remains from Venmo even though it owns it. I really wish my PayPal and Venmo accounts worked more like a single account.

“Simple menus”

Pros

Buying from people I haven't worked with before feels much more simple with this. It feels safe and secure and the menu options are simple to move through.

Cons

I don't have any downsides to mention. Everything has gone well with my transactions and the login process is simple too.

“Paypal always has my back”

Pros

I love using it because if I pay for something and it never arrives, they will step in, open a dispute and help me get my money back.

Cons

No issues with it at all because, in my opinion, it is the best peer-to-peer payment app I have ever used.