Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RB

Regina B.

Events Services, 1-10 employees

5.0
January 2026

Quick invoicing for fashion sales

Pros

Its nice being able to send invoices quickly for my fashion sales and then ship the items as soon as payment comes through.

Cons

the invoice doesn't display images of the items being sold.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RR

Riley R.

Legal Services, 500+ employees

4.0
January 2026

efficient money transfers to friends

Pros

Sending money to friends, family and even coworkers through this app is a convenient and efficient process. I end up using it almost every day for exactly that.

Cons

A few bugs still haven't been resolved and some screens in the app can take longer than they should to fully load.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

KJ

Kira J.

Marketing and Advertising, 1-10 employees

3.0
January 2026

Common vendor payment choice

Pros

It's nice having this as a widely accepted payment option with vendors especially when I'd rather not enter all of my information on my phone.

Cons

I'm not a fan of being sent to a separate login screen just to complete a payment.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

DK

Denise K.

Hospitality, 1-10 employees

5.0
January 2026

Worth the money

Pros

Using it has been well worth the money. The customer support is fantastic, invoicing is simple to handle and keeping track of all transactions is very simple.

Cons

Honestly there is nothing I dislike about PayPal. I have never run into any issues with it so I really do not have any negatives to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DG

Desiree G.

Health, Wellness and Fitness, 51-100 employees

5.0
January 2026

Paypal card perks

Pros

the PayPal debit card has been a really positive experience. If you set up direct deposit with it, you can receive your paycheck up to 2 days early which is a nice bonus. Customer support was also incredibly helpful and got my money back very quickly after I was scammed.

Cons

It seems to be becoming easier for scammers to take advantage of. I have been targeted a couple of times and still have no idea how they managed to do it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ZE

Zakaryae E.

Accounting, 101-500 employees

5.0
January 2026

transparent payments

Pros

Payments are transparent and efficient. It feels secure and not like a scam at all. I've already used it several times and never ran into any blocks or problems.

Cons

The money transfer time could be improved. If payments were completed within 24 hours, that would be really excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BP

BRITTANY P.

Retail, 1-10 employees

5.0
January 2026

Cash back that adds up

Pros

Getting cash back in the category I choose is one of the best parts. I use the fuel option and within a week I can earn enough through the rewards program to cover about half a tank of gas for free.

Cons

There are no issues with it. It's been an excellent banking app and I've been using it for more than 10 years now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Retail, 1-10 employees

3.0
January 2026

Worldwide payments convenience

Pros

As one of the first apps to offer it, this made online payments across the web much more convenient and hassle-free.

Cons

High international fees were a downside. Since I travel abroad a lot, I ended up using another app as well to save some money.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

JL

Joshua L.

Retail, 500+ employees

5.0
January 2026

fairly priced

Pros

Sending and receiving money feels very secure, invoicing is fast and the software has been trouble-free for me. It's also affordable which makes it even better.

Cons

The only downside is waiting a few days for the money to come through but I'm okay with that since it helps avoid an extra fee. It's not a major trade-off for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LM

Liya M.

Medical Devices, 1-10 employees

5.0
January 2026

Paypal setup in minutes

Pros

It feels very user-friendly from the start. Getting the account set up and verified was quick and painless and it took me under three minutes. It's a trusted, well-known platform and being able to link my debit card to the account makes it even more convenient.

Cons

I can't point to much that I dislike about it. It's simple to use and even the FAQ section is laid out in a way that's very easy to navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BJ

Bryan J.

Accounting, 1-10 employees

5.0
January 2026

Instant eBay updates

Pros

I really enjoyed how the money in the account shows up right away whenever I'm checking out an item on eBay. That instant update made the whole purchase process feel really convenient.

Cons

The only part that bothered me was how long it took for the card to arrive in the mail. I'm still not sure why there was a delay but it ended up taking about 10 days after I signed up before I received it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OR

Oliver R.

Design, 1-10 employees

5.0
January 2026

accepted as a payment option everywhere

Pros

A really secure way to handle money, send payments and receive them too. It's accepted on most websites as a payment option and I can connect it to multiple cards without any trouble.

Cons

There isn't much to complain about with how I use it. The only thing that can get a little frustrating is the number of verification steps sometimes even though I understand it's there for security.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

EB

Emily B.

Hospital & Health Care, 101-500 employees

5.0
January 2026

Great for non-tech users

Pros

Using the app feels simple and the security has been solid. I've never had any issues with my PayPal account being hacked.

Cons

I like everything about it. It's also very user-friendly especially for people who aren't very tech-savvy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MA

Michael A.

Warehousing, 51-100 employees

4.0
January 2026

Broadly supported

Pros

One thing that really works in its favor is how many places accept it. It has made paying for things much more convenient overall and it also feels extremely secure.

Cons

Using it can make people more vulnerable to scams or fraud. I have also had PayPal place holds on my account at times when it did not seem necessary.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LT

Luke T.

Oil & Energy, 11-50 employees

5.0
January 2026

practical for business payments

Pros

Really useful for sending money to other accounts. It works well for transfers to friends and family and it's also practical for business payments.

Cons

There are times when payments take a bit longer to go through and in those situations transferring money straight through your bank can be faster and more convenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS

Shenella S.

Real Estate, 51-100 employees

5.0
January 2026

One-stop shop for payments

Pros

Everything about it feels very simple to use and it works as a one-stop place for handling payments. It saves your details so you do not have to enter the same information every time and it feels very secure. Setting up an account costs nothing and the customer support team is very quick to respond and helpful when needed.

Cons

The account has certain limitations that can delay purchases when it locks you out. There are also times when accounts get suspended and getting access restored can take quite a while.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AT

Alex T.

Computer Games, 11-50 employees

5.0
January 2026

Paypal works every time

Pros

It makes it really simple to both receive and send payments. It also makes buying things online very convenient.

Cons

I haven't run into any problems with it at all. It has handled every situation I've needed it for and it's very simple to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JA

Jess A.

Design, 1-10 employees

5.0
January 2026

Keeps me safe from scammers

Pros

Paying through it gives me a stronger sense of security because it helps keep my bank information away from scammers and questionable vendors.

Cons

Getting everything set up felt a little complex to me. I also understand that most customers do not usually use this as a common payment method.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TV

Thomas V.

Market Research, 51-100 employees

4.0
January 2026

worth every penny

Pros

You really get solid value for the money with this. The customer support has been very helpful and the service as a whole is simple to use.

Cons

Even though PayPal works really well from a consumer standpoint, it would be even better if the service fees were a bit lower.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

RS

Renee S.

Leisure, Travel & Tourism, 1-10 employees

3.0
January 2026

Weak dispute help

Pros

Getting the account set up is pretty simple and once it's ready, you can use it in a huge number of places.

Cons

When a payment dispute comes up, they usually seem to lean more toward the seller than the buyer. I've gone through a few disputes and not many were decided in my favor even when I had proof that the seller was at fault.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6