PayPal Software Reviews

“New user here”

Pros

I only started using it not long ago and I'm already really enjoying it. It lets me receive payments, shop online, make purchases and send money without any hassle. Most times when someone sends me money through PayPal, it arrives within minutes. On top of that, the customer support has been excellent.

Cons

I haven't come across anything to complain about. The app has been very user-friendly and I haven't run into any glitches, bugs or similar issues.

“Buyer protection gives confidence”

Pros

I really appreciate knowing that if a transaction goes wrong, I can get my money back without too much trouble. That extra protection gives me a lot of confidence when using it.

Cons

Honestly there is not much to complain about with PayPal. It does exactly what it is supposed to do and handles the job well.

“Works across multiple platforms”

Pros

The setup was pretty quick and the payment process is simple. It also works across multiple platforms which gives us more flexibility in how we handle payments.

Cons

I haven't had any major issues. The only thing is that resetting the account can be a little challenging but overall it's been good.

“amazing solution for international transactions”

Pros

It works well as an international solution, can be used across many countries and the built-in currency conversion is really convenient.

Cons

At times the exchange rates are not the most competitive and there is also a fee to withdraw your money which feels a bit too much since transfers are already charged as well.

“Top-notch support”

Pros

Using their website feels very simple and their customer support gets back to you quickly. Compared with Cash App or Chime, the overall experience is definitely better.

Cons

when someone sends money from their checking account, it can take up to 5 days before the funds show up.

“Transparent pricing”

Pros

PayPal keeps its pricing structure pretty transparent which makes it easier to understand what you are being charged for. Customer support also responds quickly when it comes to basic issues. The interface looks very simple and even someone with little technical knowledge can learn to use it without much trouble. Its invoicing feature handles the essentials well such as creating invoices and collecting payments. Day-to-day transactions usually go through without any major issues and the expense management tools are basic but work fine for small-scale use.

Cons

The fees feel a bit high especially for international transactions. Support is quick for simple problems but when the issue is more complex, it tends to take longer to get resolved. Advanced invoicing features are limited and there is not much room for deeper customization. The customization options overall are somewhat restricted particularly for invoices and reports.

“Paypal gives real peace of mind”

Pros

It gives me a lot more peace of mind when I shop online especially since I buy from all kinds of websites pretty often. I almost always choose it because the seller never gets access to my card or bank information. A lot of people I know have dealt with random charges showing up on their cards and I've never had that problem. On top of that, PayPal includes buyer protection and their customer support has been very responsive anytime there's been an issue with a purchase. It's also really quick and convenient to use since I can check out with just my email and password instead of entering card details over and over. Another feature I've appreciated is automatic payments. When I was subleasing an apartment, I could set the payment to go through at the beginning of each month and not worry about remembering to do it manually.

Cons

There honestly aren't many downsides to it but the fees can get expensive especially for international transactions. They charge a 5% fee and sometimes there's also a currency conversion fee on top of that. Because of this, I've found that other options like my bank, Bank of America, can handle those conversions for less.

“Buyer protection failed completely”

Pros

I used to think it was the safest option and that I was well protected there. That clearly is not the case anymore. I never received the item and I still did not get a refund because PayPal decided against it.

Cons

It really feels like PayPal is protecting large payment providers for sellers such as Alipayeu. Small buyers seem to have almost no real chance of winning a dispute through PayPal.

“Easy access to my money”

Pros

I've been with them from the start originally using the service to process all my eBay sales. The setup and day-to-day use were very simple. I could access my money fast which helped me ship orders out right away. Their customer support was also strong and that gave buyers extra reassurance that their purchases would actually arrive. That kind of trust really takes a lot of stress off people. I also had a good experience with the integrations for invoice creation and traffic handling software. On top of that, I never ran into bugs, crashes or anything along those lines. It has consistently worked exactly the way I needed it to.

Cons

The only thing I sometimes notice is that the exchange rate from Canadian dollars to U.S. dollars feels a little high. Still, I understand why that happens. They're not a bank and they have to protect themselves against currency fluctuations.

“effortless online payments”

Pros

It has made online payments feel effortless for me. It also gives you the option to receive money which makes it useful for both personal use and business needs. Over the years, it has consistently been dependable and I appreciate that you can customize the way you use it based on what works best for you.

Cons

Most of the time I never need to contact customer support but on the occasions I do, it can take a while to actually reach someone. There are usually several steps first like sending a message, email or completing a form. That said, once I do get connected with a representative, they have always been very helpful.

“Secure and dependable option”

Pros

PayPal is the payment option I trust most because of the security it offers. The support setup helps protect both buyers and sellers and the platform feels simple, dependable and affordable to use. I use it often for both sending invoice payments and receiving them and it has consistently been a very convenient solution. Up to this point, I haven't run into any bugs or problems.

Cons

Customization does not seem to be very extensive although I have not looked into that area deeply enough to say for sure.

“Buyer and seller protection is a bonus”

Pros

It has been really reliable for sending and receiving money quickly and I feel good using it because it's secure. It's accepted in so many places, whether I'm buying something online or getting paid for work which makes it really convenient. The buyer and seller protection is a big plus and gives me extra peace of mind. I also appreciate being able to handle everything in one place without needing to share my bank information. On top of that, I haven't run into many bugs or site issues so it feels like a worthwhile service to have.

Cons

I honestly haven't come across any downsides with PayPal while using it. I've enjoyed pretty much everything the platform offers.

“smart features that keep improving”

Pros

This tool feels very user-friendly to me and the way its features are introduced has been quite progressive. When I first signed up, there were several services I had no reason to use but that changed gradually over time. Their understanding of user behavior seems really unique and the way they approach usability and service delivery is outstanding.

Cons

One thing that should be improved is letting users generate their own account statements. I'm aware there is a filtering option but it only helps with viewing transactions and not actually creating a statement. Also, when setting up a pool, adding a personal image is frustrating because the picture often ends up too large or too small and the final result looks poor. That definitely needs attention.

“Supports a large number of currencies”

Pros

There's a good range of payment options available which makes it convenient to use. They also support a large number of currencies so sending and receiving money between countries is much more practical. On top of that, the anonymity of the payment method details makes me feel more secure since my information is less likely to be exposed or misused.

Cons

At times the commissions and exchange rates end up being a disadvantage. I get that there are fees tied to interoperability but when the amounts are small, it just doesn't feel worthwhile.

“Free and efficient”

Pros

PayPal works well because it integrates with most shopping sites without much hassle. It's free to use, efficient and about as fast as Apple Pay when I'm checking out.

Cons

PayPal can charge fairly high fees and the exchange rates aren't always favorable. I've also run into account holds or freezes that felt unnecessary.

“Top virtual wallet”

Pros

Hands down, this is the best virtual wallet I've used in Canada. The consumer protection is excellent and it's accepted on most online stores as a payment option which makes it really convenient.

Cons

The exchange rates for currency conversion aren't the most competitive. Honestly aside from that, there's very little to complain about with this product.

“Paypal works with everything”

Pros

Using it has been really convenient because the platform is very user friendly and I can connect and use pretty much all of my other payment options with it.

Cons

One thing I'm not a fan of is that the debit card comes with a monthly fee just to keep using it, whether there's money in the account or not.

“Fast setup and affordable transfers”

Pros

Getting started on it is simple, whether you are using a phone or a desktop computer. It makes transactions more efficient especially for cross-border payments and the fees are relatively lower compared with many other platforms.

Cons

They can place restrictions on your account after you receive a large volume of payments and resolving it may take more than 180 days.

“Excellent overseas transfers”

Pros

Being able to send money to my bank account while I'm abroad is something I really appreciate. The currency conversion has been the best I've come across and the rates feel very fair.

Cons

The one thing I'd really like added is a tracking feature especially when setting up internal currency in a different currency. I'd also love the option to generate a quote before going through with the currency conversion.

“Quick payments in one app”

Pros

Whether I'm sending money internationally, shopping online or handling personal transactions, it has been consistently convenient to use. Having payments, transfers, purchases and everything else in a single app makes a big difference. Compared with going through a Canadian bank directly, I've often been able to complete payments faster and with less hassle using PayPal.

Cons

app layout could be better since it can be confusing and not especially user-friendly once you try to do more than basic payments. I also had a case where a payment was sent to the wrong account and customer support was quite slow to respond. The problem did get sorted out in the end but it took much longer than I expected to hear back.