PayPal Software Reviews

“I can send branded invoices”

Pros

Being able to send branded invoices quickly and see payments come in soon after is a big plus. It lets me spend more time helping customers instead of chasing them down for money.

Cons

occasional account hold and the limited customization for invoice layouts is frustrating. There are times when I have to reach out for help just to understand or explain why a client suddenly gets hit with a restriction.

“A major name in payments”

Pros

It has earned its place as a major name in payments and it makes sense why. Payments go through reliably and securely which gives a lot of peace of mind. It works just as well for sending money to friends as it does for paying at online stores. The mobile app also feels very secure and is simple to navigate.

Cons

Looking back, the only thing that ever threw me off was that I didn't really understand what PayPal was or how it worked at first. That probably had more to do with it being ahead of its time and me not fully getting the concept back then. It's basically an online bank account that can also function as a payment processor for merchants. Other than that, I find it really useful and don't have anything I genuinely dislike about it.

“Buyer protection I trust”

Pros

It's buyer protection is easily the feature I value most. If there's an unresolved dispute over an item that never arrives, turns up defective or is significantly different from the description, you can get reimbursed which gives me a lot more confidence when buying. The Pay in 3 option is also really useful when I want to split the cost of a purchase over time.

Cons

Up to now, I haven't run into any major problems with it. One limitation is that you can't use Pool money to raise funds for charitable causes.

“Trust in paypal is gone”

Pros

For many years, it gave me a sense of protection and I used it very confidently for online purchases. That trust has now disappeared even though in a dispute over a product I bought, I was able to show that it did not match the seller's description.

Cons

It no longer supports people who rely on its service for protected payments. As I mentioned, I ended up losing 40.49 on a product that was not as described by the seller, despite the purchase being covered through PayPal.

“nothing bad about it”

Pros

I mainly use it because the buyer protection makes me feel secure. Since PayPal is accepted on almost every online store, it makes payments quicker and safer overall.

Cons

There is hardly anything negative to mention since it works very well overall. The only issue is that transfers to my bank account sometimes take longer than I expect and the customer support responses reflect that as well.

“Keeps evolving”

Pros

This platform keeps evolving and that's been a huge plus. It's impressive to see how much it continues to grow and it works really well for both end users and sellers.

Cons

It's only a small downside but I still dislike that Amazon isn't supported yet. Maybe someday that wish will finally happen.

“Can link my debit and credit card”

Pros

PayPal makes sending and receiving money online quick, secure and convenient. Keeping track of my transactions is very simple and I also appreciate being able to link both debit and credit cards. Creating and sending invoices through PayPal is simple as well.

Cons

According to me it does an excellent job with online payment processing but one downside is that customer support can be slow when it comes to answering questions and handling issues.

“three easy installments”

Pros

Being able to split a payment into three installments with no fees is really convenient and I also appreciate how simple it is to send money to friends or pay online without worrying about my data being stolen.

Cons

It has no drawbacks at all.

“Faster invoices, steadier cash flow”

Pros

Getting invoices out and receiving payments happens really quickly which keeps my cash flow consistent and I no longer have to deal with awkward payment reminder conversations.

Cons

The periodic account reviews and holds are frustrating because they take time and having to explain payment delays to clients can hurt their trust.

“Security and support issues”

Pros

Handling basic transactions is simple which makes it simple to use. A lot of companies rely on it for online merchant payments and it also helps with tracking expenses.

Cons

Customer support is disappointing and the security issues are a real concern. Funds can sometimes go missing and the bugs and technical problems make the platform feel unreliable.

“appreciate the ease of use”

Pros

Being able to send money in just a few seconds is really convenient and that simplicity is one of the things I appreciate most. I also really value the buyer protection it offers.

Cons

I'm less happy with the banking fees and it's also disappointing that PayPal still isn't available in every region of the world.

“Paypal always has my trust”

Pros

Whenever I'm shopping online, plenty of businesses compete for my money but I usually go with the ones that offer PayPal because I've come to really trust it. If a company uses PayPal, it tells me they're working with a service that actually looks out for the buyer. It helps with everything from tracking my monthly spending to splitting purchases into smaller, more manageable payments which has been really useful.

Cons

Last year, there was a fraudulent charge on my account. Someone somehow got hold of my information and spent a large amount of my money. At first, I thought that would be enough to make me stop using it but PayPal handled the situation incredibly well. Their staff acted quickly, resolved it effectively and refunded my money. They also followed up afterward and shared tips on better privacy habits, along with password advice that I actually used to strengthen my account. Since then, I haven't had any other fraud issues on it.

“buyer protection is a relief”

Pros

The biggest advantage for me is the security. I don't need to enter my credit card details on every website when I make a purchase. On top of that, the Buyer Protection has been a huge relief, if something never arrives, I know I'm not simply losing my money.

Cons

Even though the convenience is valuable, the transaction fees seem a little expensive especially for smaller payments. It would be nice if they offered more competitive pricing for frequent users or low-value transactions so the charges don't take up as much of the total.

“easy to understand”

Pros

The whole system is simple to understand. It saves me a lot of hassle while also keeping all my information stored safely and securely.

Cons

it doesn't let me use a wider range of payment services. The only places where I'm able to use PayPal payments are through FNB and Google Apps.

“support team is always there for me”

Pros

It was simple to navigate and adding my credit card was not an issue. The customer service was also excellent, they helped me out when I ran into issues like being unable to sign in to my PayPal account.

Cons

The part I didn't enjoy was how frustrating it was whenever there were sign-in problems with my account.

“Best app for money transfers”

Pros

Without a doubt, it's one of the best apps in the money transfer space. It has really simplified sending money between different currencies.

Cons

Lately, the way they seem to be making money is frustrating. Their exchange rate is worse now and they still add extra fees on top of it. If 100 pounds should equal 125 USD, PayPal ends up giving only 115 instead.

“extremely secure payments”

Pros

It gives me real peace of mind knowing my money is well protected and I can pay thousands of vendors without any hassle.

Cons

Honestly after more than five years of using the platform, I really can't point to anything I dislike about it.

“Handy pay-in-4 option”

Pros

When money is tight especially during the holidays, the pay-in-4 option has been really helpful. It also makes sending money between friends and family simple and over the 10 years I've used it, it's been a dependable way to pay people remotely.

Cons

The data breaches are a big concern. For a company that handles money and financial information, the cybersecurity should be much stronger. I've ended up changing my password countless times.

“Helpful invoicing and support”

Pros

Keeping up with incoming payments is really simple with the invoicing tools and the whole system is simple to work with. Whenever something comes up, customer support is very helpful and quick to assist.

Cons

Honestly I don't have any specific complaints about the product. It feels very user-friendly overall so I haven't run into any real issues.

“Would recommend”

Pros

Getting things done in this app feels very simple. Whatever you need to do, the steps are clearly explained and guide you well through transfers or any other action. It also offers many language options which is a big plus. Since I am not very confident with technology, I appreciate how user-friendly it is and it honestly makes me want to recommend it to friends so they can enjoy it too. It handles your money well, with no hidden fees or taxes and the statements are very accurate. Thank you.

Cons

One thing that could be better is making the customer service phone numbers easier to access and I think the security could be a bit stronger.