PayPal Software Reviews

“Trusted for sending payments”

Pros

PayPal being free is a big advantage and it's simple to use whether I'm sending money or receiving it. It's also widely trusted which makes using it feel reliable.

Cons

On the business side of PayPal and I'm not even sure if that falls under the same category, the credit card processing fees aren't something I'm crazy about. Still, that's pretty much something you run into no matter which service you use.

“works well for multiple purposes”

Pros

It is quite user friendly. It works well for multiple purposes and still manages to be informative at the same time. There are also plenty of security measures in place for payments if anything unexpected happens.

Cons

At times the app does get a bit glitchy but overall it is still usable. I do wish PayPal would put more effort into improving its support for crypto coins.

“Deep analytics”

Pros

One thing that really works well is the strong security and fraud protection. With the encryption it uses, both client information and company details stay protected at all times. It also offers very solid reporting and analytics and transaction and balance reports are always available whenever we need them for accounting.

Cons

It has been an excellent tool for our company. It lets our clients pay for our services without any hassle and honestly I do not have any complaints about it.

“Buyer protection failed badly”

Pros

Buying something through it is simple but when it comes to filing a charge dispute, it feels impossible. The whole process comes across as anti-consumer and far too favorable to sellers. If a seller rips you off, PayPal seems to back the dishonest seller and leave the buyer stuck with the loss.

Cons

I bought a pair of jeans using it and the seller claimed they were delivered but I never got them. I live in a condo complex so porch theft really is not a likely explanation. I filed a claim and all I got back was, "tracking shows they were delivered." That does not prove I actually received the package. It could have been dropped at the wrong address or the driver may have marked it delivered without ever bringing it to me. I appealed the decision and they denied me again. I had quit using PayPal years ago because of almost the same issue and I recently gave them another chance. Not anymore. I am done with PayPal. They clearly treat sellers better than the customers who are paying through the platform.

“Receive money using an email address”

Pros

I find it easy to handle. I can send and receive money using just an email address or phone number which makes the whole process quick and simple. It's available in a lot of countries and I feel comfortable using it because the security features and buyer protection are solid. The mobile app is clean and useful too and it works well for both personal transactions and business payments.

Cons

One downside is the fees which can get pretty expensive especially for international transfers or currency conversion. There are also times when PayPal places a hold on funds without any warning and getting it resolved through customer support can take a while.

“We don't need to enter card details”

Pros

Paying online is much more convenient because we don't have to enter our credit card details directly on every website.

Cons

Every now and then it glitches and doesn't sign in the way it should. It happened to us while we were trying to renew our design software.

“Paypal payments feel secure”

Pros

Being able to pay for services through it instead of using my debit card is a big plus. It's really convenient especially when I'm not always comfortable sharing my credit card information.

Cons

My biggest complaint is the fee for instant transfers. There are times when I need access to the money right away and I wish it didn't cost so much to get it immediately.

“Everything is Organized”

Pros

Everything feels well organized which makes it simple to keep track of money coming in and going out. You can even pull up your tax forms without any hassle. The layout is simple to navigate and overall it feels very user friendly.

Cons

At times the transfer fees feel a little too high. Charging a percentage when money is received and then adding another fee to transfer it again seems a bit excessive.

“Online shopping made effortless”

Pros

The simplicity and convenience are what keep me coming back. It's accepted almost everywhere and it makes online shopping feel effortless.

Cons

Honestly I don't have any complaints. I've been using it for more than ten years and it has consistently been very useful for me.

“wide range of scam protection features”

Pros

The biggest reason I keep choosing it is the range of scam protection features it offers. Their fraud protection has already bailed me out more than once which makes me trust the platform a lot more.

Cons

My only complaint is the instant withdrawal fee which is pretty similar to what other apps charge. I get why it is part of the service but it is still frustrating to pay high fees when withdrawing larger amounts.

“Wise link works perfectly”

Pros

I have an Argentina account and I had no trouble linking it with Wise to withdraw money since it lets you use a US account instead of a euro account.

Cons

In some countries, it allows you to buy Visa gift cards but that option is not available in Europe. They should bring it back there and it would also help if they added something like a virtual wallet.

“Several benefits”

Pros

It has more than one advantage especially the instant and secure payment process. It's very simple to use and pretty much everyone already has it.

Cons

The downside is definitely the fees since it takes 3.4% from every sale. Sometimes it also needs more than two days to transfer money from PayPal to a bank account.

“Commonly used platform”

Pros

It is a pretty common platform that a lot of people already use and it does the job fairly well. I generally trust it which matters with payment apps. It's also convenient that so many websites and businesses accept Paypal even if using it sometimes takes more effort than I want.

Cons

The biggest frustration is how complicated it can feel. Compared with some other payment apps, it's not very simple to use and can be kind of annoying to deal with. It's not terrible by any means but it definitely needs improvement. There always seems to be some issue, whether it's logging in, setting up a payment or going through too many steps just to send, receive or complete one basic payment.

“transactions made quick”

Pros

Transactions move much quicker with this platform which really helps speed things up. It also feels reliable and secure so I can trust it when handling payments.

Cons

One frustrating part is the occasional account hold or limitation which can interrupt business operations without a clear or timely explanation.

“Very useful for me”

Pros

PayPal has been most useful to me because it's fast and dependable which makes online transactions feel quick, secure and hassle-free.

Cons

A frustrating part is that PayPal can freeze accounts without any warning sometimes for as long as 180 days. The fees are also quite high especially for business use and international transactions.

“simple to learn”

Pros

Its simple to learn and it's accepted in a lot of places. Whenever I just need to send money without any issue, this is usually the most convenient option.

Cons

It doesn't offer interest or investment features the way a normal checking account or other wealth management services do.

“Great for online purchases”

Pros

It is accepted almost everywhere which makes it really convenient. I can use it for online purchases, pay in stores and send money to friends without any hassle.

Cons

I've noticed that sending money to someone can take a day or two before the payment goes through and there's also a fee involved even if it's only a small one.

“strong name recognition”

Pros

This tool has such strong name recognition that it gives customers a lot of confidence when they're checking out. On most of the eCommerce stores I build, I include PayPal either as the main payment gateway or at least as a backup payment option.

Cons

developer documentation can be missing important details at times. Some of the sample code for developers also feels outdated or incomplete.

“Receipt directly in the app”

Pros

Paying online and getting the receipt directly in the app is something I really appreciate. I can also send and receive money with family and friends without any fees which is very convenient.

Cons

When there's a dispute, it takes a very long time to make a decision and customer support hides behind a chatbot even though you often need to speak to a real person.

“Dependable solution”

Pros

Quick and user-friendly to use. It feels very practical and secure and you can find it on many websites for making payments. It really feels like a dependable solution.

Cons

There are no particular drawbacks that come to mind. The app is well designed, simple and accessible for everyone so I honestly don't feel there are any disadvantages to point out.