PayPal Software Reviews

“solid set of tools”

Pros

It gives business owners a solid set of tools to work with. In many cases, it cuts down the need for extra infrastructure since it lets you create a page to accept payments.

Cons

One thing that has consistently been frustrating is the PayPal Business Debit Card program. Lately, every time I try to order one, I run into an error and can't complete it.

“Paypal pay in 4 was a lifesaver”

Pros

Paypal's Pay in 4 feature really got me through one of the hardest periods in my life. I used it often to cover utility bills and it helped a lot when I needed extra flexibility.

Cons

payment description could be better. Whenever I paid for something with Paypal, the transaction details didn't clearly show the product or service and instead just appeared as a Paypal payment followed by random numbers.

“Great for my side business”

Pros

Running a small jewelry side business from home, this has worked really well for me. The invoicing is excellent and taking payments is simple and convenient.

Cons

Every now and then, the system goes down and I can't create invoices. It usually comes back pretty fast but it can still be a hassle.

“easy to send payment requests”

Pros

Paying with it is really convenient especially since it's accepted almost everywhere. The platform is simple to use, whether I'm making payments or sending payment requests.

Cons

I like everything about it. It has worked well for me so far and I just hope it continues to improve over time.

“Helpful documentation”

Pros

The set up was uncomplicated. Since most people and organizations already have an account, sending money and receiving payments is really convenient. The documentation and receipts are also very helpful making it simple to stay organized and keep track of everything.

Cons

Because it's a for-profit company, the fees make sense and they aren't overly expensive. That said, for a nonprofit organization, it's still frustrating that those fees aren't waived.

“positive experience of 5 years”

Pros

I've been using it for more than five years now and it has been really simple to use the whole time. Payments go through quickly and the fact that so many companies accept it makes it even more convenient.

Cons

I don't have anything bad to say about PayPal. I've never run into any issues with the app and it feels secure enough that I trust it whenever I buy something online.

“Quick and convenient payments”

Pros

It makes payments quick and convenient. I can send money to friends or family just as easily as I can receive payments for business and it feels like a secure, reliable platform to use.

Cons

Nothing to mention here. It consistently works the way I need it to, whether I'm receiving money, sending payments, creating invoices or handling anything else.

“reasonable fees”

Pros

Sending and receiving money on this site is pretty simple and there are not a lot of extra fees added on. It also makes it convenient to transfer money directly into a bank account.

Cons

not every bank account is compatible with it. In North Carolina, one of the specific banks that used to be supported is no longer part of PayPal.

“Pleased with it”

Pros

Paying with it is quick and convenient and it feels very secure for international transactions as well as online purchases.

Cons

Overall I'm happy with this payment method though it would be even better if they offered the option to get a physical PayPal credit card.

“Easy to get started”

Pros

It feels user-friendly whether you're using it for personal payments or for business transactions.

Cons

Support hasn't been the strongest part. It can be hard to reach someone genuinely helpful and resolving disputes or account-related issues usually takes longer than it should.

“works well for making purchases”

Pros

PayPal really stands out for how convenient it is to use when making purchases and it works well across a lot of different payment platforms.

Cons

On the downside, dealing with customer service has usually been pretty underwhelming and they often aren't able to fix the problems I reach out about.

“disappointing customer service”

Pros

The transaction flow feels smooth and I appreciate that every transaction is properly recorded. The interface is user-friendly as well so getting around the platform is not too difficult.

Cons

Customer support was disappointing. I needed assistance with my account but the lack of help I received was really frustrating.

“Everybody accepts it”

Pros

Its amazing how widely it's used. Just about everyone accepts it which makes it much more convenient than most other platforms.

Cons

My biggest complaint about it is the fairly large fee they charge on payments. Aside from that, it's still a really solid service.

“Safest platform available”

Pros

It feels like one of the most widely used and safest platforms available today. After going through all the features, it's clear that once access is set up especially with the two-step verification enabled during payment, anyone using it needs to have their mobile phone nearby to receive the SMS code and complete the transaction. On top of that, the option to pay in three interest-free installments is definitely a useful extra that meets the needs of people who want to take advantage of it. You can also use fundraising tools and request payments, with the possibility of issuing invoices afterward as well. Overall it's an excellent system and above all, a very secure one.

Cons

There's really little to complain about here and it even comes with a dedicated app. Honestly there are almost no downsides to one of the safest payment methods around especially when the two-factor identification system is activated during payments as well.

“instant payments”

Pros

Getting paid right away when clients send money to my PayPal account has been a huge relief. It has taken the stress out of collecting payments because I know the money arrives as soon as my customers are invoiced.

Cons

The ability to add a reference to the payments I transfer from PayPal into my business account is missing. It would make accounting much more useful and organized, instead of having to track everything separately in another record.

“Set up takes no time”

Pros

The set up took almost no time and I was able to use it right away. Sending and receiving money feels very quick, almost instant and the interface is simple to follow. Another reason I prefer PayPal over many other payment options is that there was no KYC step and no need to wait 2-3 days for verification. Because of that, it remains my number one choice for handling payments.

Cons

It does come with a few downsides. It is only available in a limited number of countries and I had to open a US bank account just to connect mine. A lot of my customers also complain that if they do not link a bank account or card which can be a frustrating process, PayPal puts limitations on their accounts. On top of that, removing those restrictions is not simple which is why many of my customers do not consider it their first payment option.

“Takes stress out of the process”

Pros

Found it to be user-friendly. I can send or receive payments quickly with just about anyone, no matter where they are and that takes a lot of stress out of the process.

Cons

It's frustrating that some online stores still don't support it at checkout. I really wish more retailers would start accepting it.

“Quick invoices”

Pros

It makes sending and receiving money really convenient. Adding products and creating invoices takes very little time and setting up payment links is especially useful when buyers have trouble paying directly.

Cons

Honestly I do not have any real complaints about PayPal. The whole platform feels convenient and user-friendly.

“easy to generate invoices”

Pros

Sending and receiving payments for merchandise and other services is really convenient and creating invoices is just as simple.

Cons

The security features can be a bit glitchy at times and in some situations it's difficult to get your account unlocked.

“useful and effective”

Pros

It feels very secure when I use it to pay for goods and the fact that it works in so many countries makes it even more useful and efficient for me since I travel a lot.

Cons

I really have not come across anything wrong with it. It simply makes transactions simple for me.