PayPal Software Reviews

“Gives me confidence”

Pros

Being able to send and receive payments so conveniently has been a big plus. It also feels like a safer way to pay for things which gives me more confidence when using it.

Cons

Honestly I can't think of any real downside overall. My experience has been very positive and it has also made it possible for me to sell items online.

“App feels well organized”

Pros

Payments go through quickly and the app feels user-friendly and well organized. When paying online, it gives a real sense of security.

Cons

At times it takes a while to find the recipients' email addresses. Sometimes you can only identify them by the profile picture.

“Can access it from anywhere”

Pros

It is quite easy to get the hang of and being able to access it from anywhere in the world is a big plus. It works well for paying for goods and services, payments are processed quickly and the option to load credit cards is definitely useful.

Cons

The fees are extremely high and the limited amount of money you can receive in a personal account is honestly pretty surprising.

“not professional enough”

Pros

It's useful for making payments, with different payment options available, including installments and you can also pay for games and many other things.

Cons

It doesn't feel professional enough for businesses. I had major difficulties opening a business account and I'm still dealing with the same problems now.

“Free account set up”

Pros

PayPal has been reliable for online payments and money transfers because it combines security, speed and convenience really well. Setting up an account is free and the signup process is simple to get through.

Cons

Another plus is that PaityPal gives cash back rewards on purchases made through the platform and there is also the option to apply for a PayPal credit card. I don't have any complaints as such.

“lets me pay with different payment methods”

Pros

Using it for online purchases is really convenient especially because it lets me pay with different payment methods.

Cons

I wish that PayPal were a traditional bank. If it worked like a regular banking institution, I'd absolutely move all of my direct deposits over to it.

“Simple subscription payment setup”

Pros

Setting up subscription payments is really simple and transferring money to my bank is just as convenient.

Cons

Finding people under subscriptions could be better. Their names do not appear in the main list so I have to open each one individually just to see who it belongs to.

“Consumer protection gone”

Pros

Back then, it actually protected its customers but that no longer seems to be the case. After a dispute with a company that was abusively charging contracts I never asked for, PayPal did not even bother looking into the issue and automatically sided with the abusive seller.

Cons

The worst part is that consumer protection feels completely nonexistent and their so-called dispute service is absolutely useless above all.

“Amazing protection measures”

Pros

Easy to use and the platform feels very secure since it includes the same kinds of protection measures banks typically use. I can also use it on just about any website or online service.

Cons

The biggest downside with it is the very high currency conversion fees which are noticeably higher than what many competing services charge.

“best option for sending money”

Pros

It is one of the best options out there for sending and receiving money quickly and conveniently. The interface feels very user-friendly and simple to use.

Cons

Nothing about it bothers me. It's a very useful tool and they keep adding new features that make the overall experience even better.

“pleasant experience”

Pros

This has been a really pleasant experience. Linking it with my Shopify account is quick and convenient. It gives my customers a solid payment option and I also appreciate how simple it is to move money into both my business and personal accounts.

Cons

The part I like the least is how inconvenient it is to integrate the Buy Now Pay Later feature with Shopify.

“High fees for transfers”

Pros

It does the job reliably and it's available in most countries. The interface also looks polished which makes sense since it's one of the most widely used payroll products on the market.

Cons

Sending money gets far too expensive when the transfer isn't going to another PayPal account. That's a major downside especially because in recent years, flexibility and accessibility have become key factors in keeping customers satisfied.

“Security feels solid”

Pros

Setup was quick and the platform makes transactions simple even when dealing with people in different countries. The security feels solid and the buyer and seller protection adds a lot of confidence when sending or receiving payments.

Cons

The transaction fees are on the high side and customer support can take too long to respond when something goes wrong. There are also times when accounts get put on hold without a clear reason and dispute resolution can feel limited if the issue becomes complicated.

“Saves a lot of time”

Pros

Using it has been hassle-free because the platform is simple to navigate, quick to process and feels very secure. It makes online shopping really convenient and saves time.

Cons

Transaction charges are a bit on the high side and the processing cost also feels expensive. Even though it is safe, there are times when the account gets frozen which can be frustrating.

“online payments made easy”

Pros

Being able to pay for purchases online with money I've already collected from others through PayPal is really convenient. It feels very much like easy come, easy go.

Cons

I just wish it offered a better return rate on funds I keep deposited there. It would also be nice to have a more connected account setup with my bank.

“Reliable payment protection”

Pros

Processing invoices is very simple and the customer payment protection adds a reassuring layer of security.

Cons

Customer support can be inconsistent at times but I still use PayPal regularly because it's accepted almost everywhere and remains convenient to use.

“Effective platform”

Pros

It's an effective, fast and user-friendly platform. Processing happens on time and I haven't run into any payment delays.

Cons

Everything has worked well with the product and I didn't notice even a small issue anywhere in the process. The entire experience feels smooth and simple to use.

“Uncomplicated process”

Pros

It is something I rely on regularly. I use it to send money to friends in other countries and the whole process feels very simple and uncomplicated especially compared with other services out there.

Cons

Something that bothers me is how corporate and impersonal it comes across. I also receive too many emails pushing their credit card and other extra products, when all I really want is a service for sending money and nothing beyond that.

“can't do without it”

Pros

After nearly 20 years with it, it's hard to even remember what things were like before I started using it. What I do remember is that getting set up was simple back then and it's even more simple now. On top of that, the range of features it offers is really impressive.

Cons

That said, all the features I mentioned as a plus can also feel a bit overwhelming at times. There are quite a few newer tools I still haven't really explored because, to me, if something already works well, there's no real reason to change it.

“standard name in online payments”

Pros

It is the standard name in online payments and it makes checkout much more convenient for our customers when they buy from our website.

Cons

At the beginning, we ran into some challenges getting the fraud settings adjusted correctly. Once we understood how those settings worked though, we were able to process payments with very little delay while still making sure fraudulent transactions were being blocked.