PayPal Software Reviews

“Always has my back”

Pros

Paying people back or sending money for purchases feels reliable with it and I trust it because I know I have a way to get my money back if something turns out to be fraudulent.

Cons

Happy with it. It has been around for a long time and so many people use it that it feels dependable.

“fantastic instant transfer option”

Pros

Sending and receiving payments with this is simple and it feels safe and secure to use. It's fast when I need it to be and the instant transfer option is there for those times when I need money moved right away even though there's a fee.

Cons

Honestly I don't have any real complaints because it does what it's supposed to do. If I had to point out one thing, it would be the fee for instant transfers which is probably my least favorite part of using PayPal.

“Used widely”

Pros

It feels simple to handle and it helps that almost everyone already has an account.

Cons

The fees are a downside and their fraud protection policies don't seem to be enforced very well.

“Been around for years”

Pros

It has been around for years which gives me a lot of confidence in it and it has always felt dependable. I have never run into any problems while using it.

Cons

I honestly do not have any complaints to mention and there is nothing about it that I dislike.

“Quick access to needed items”

Pros

Getting to the items I need is fast and simple so I can find what I'm looking for without wasting time.

Cons

I do wish there were more invoice input options available since the current choices feel a bit limited.

“Annoying payment holds”

Pros

we appreciate that it works in just about everywhere. That level of convenience is really the biggest advantage.

Cons

A few years back, PayPal started acting strangely. Someone could send money and then out of nowhere, the funds would end up being placed on hold.

“rewards are a bonus”

Pros

Its quite user friendly and really convenient and the rewards are a nice bonus.

Cons

Honestly nothing comes to mind. I've been using the app for years.

“Can always count on support team”

Pros

Whenever something has gone wrong, the customer support team has stepped in and resolved it. The payment guarantee has helped me out many times and gives me a lot of confidence using the service.

Cons

It's hard to point to any real negatives since I haven't had a bad experience with the service. I was concerned a few times but everything was handled with very little hassle and ended up being resolved completely to my satisfaction.

“Simple online payments”

Pros

Getting started with it felt very simple and it makes managing online payments simple and hassle-free.

Cons

Support can take a while to respond at times but aside from that, it works well overall.

“Mobile access makes payments easy”

Pros

Having access on mobile is a big plus. Completing a transaction is quick and simple which makes the whole process really convenient.

Cons

I do think the fees run a little high and the account holds and limitations can be frustrating as well.

“secure payments without hassle”

Pros

It feels secure whenever I shop online. I also appreciate not having to enter or share my bank details every single time I make a purchase.

Cons

Customer support can be slow to respond and PayPal will sometimes freeze an account without any warning if it detects unusual activity.

“One of the oldest online payment platforms”

Pros

It has been around for a long time as one of the original secure online payment platforms and that experience really shows in how dependable the service feels. It's simple to use, accepted by just about everyone and gives me confidence when making payments. On the rare occasions I had fraudulent charges on my account, Paypal handled them fast and resolved everything without any hassle.

Cons

The one thing that bothers me is how long transfers can take when I'm sending money to an online bank like Sofi. For some reason, those transfers seem to move slower than transfers to a traditional bank. A lot of the time, the instant transfer option also isn't available for accounts like Sofi.

“Safest way to receive money”

Pros

It has been one of the simplest and safest ways for me to send and receive money especially when I'm shopping online or getting paid by clients.

Cons

The fees can feel a little expensive, particularly for business-related transactions or international payments.

“Popular product”

Pros

Its popularity and convenience really stand out and beyond just using the app itself, the way it connects with other software and how versatile it is make it even better.

Cons

There really wasn't anything I disliked about the PayPal app or the services offered by PayPal and its affiliates.

“perfect for personal and business use”

Pros

Having it work for both personal and business use is something I really enjoy. On the business side, I especially appreciate that the line of credit can be based on your company's revenue. If you own a business and have a hard time qualifying for traditional funding but are still bringing in revenue, PayPal is a really solid option.

Cons

I dont like the phone customer service which often feels pretty disorganized. A lot of the time it seems like the reps are just reading from a script instead of actually helping fix the issue. I've also had PayPal place holds on funds and then say they couldn't release them because of a security algorithm and at the time they told me there was no way to override it.

“No delays”

Pros

Set up process was surprisingly quick. I could fund my account with either my bank or card without any hassle and friends and family received the payment instantly. There were no delays and the sign-up process was simple. Verification happens later but at least you can open an account and start sending money worldwide in under 60 seconds after joining PayPal.

Cons

I get constant bot calls whenever my account goes into negative balance. I would really prefer not to be bombarded with those phone calls.

“Privacy and scam protection”

Pros

It does a really good job protecting me from scams and fraud and I appreciate that it keeps my personal information hidden from vendors.

Cons

I don't like the hold they place on large incoming credit card transactions.

“Handy for credit card payments”

Pros

This is a convenient option for anyone who needs to take credit card payments and doesn't already have another way to process them.

Cons

The biggest downside is the cost. For some businesses, paying that many merchant fees makes it hard to stay profitable.

“Works well for international payments”

Pros

It works across countries which makes it a useful alternative when some vendors only accept locally issued credit or debit cards for payments.

Cons

Once you create an account in a specific country, it gets locked to that country and its currency so you can't do real-time currency conversion.

“powerful currency conversion options”

Pros

Sending money and collecting payments from customers has been really convenient. The currency conversion options are solid and the fees stay pretty low in most cases.

Cons

PayPal still doesn't connect very well with banking apps especially compared with options like Zelle. On top of that, the fees for Friends & Family transfers can be pretty high a lot of the time.