“Great place to run your business from”

Pros

Creating invoices is not an issue anymore and I love that I can set up presets to send invoices quickly.

Cons

The fees can feel a bit high compared to other platforms which I feel like can definitely be a turnoff for many.

“Indispensable for our operations”

Pros

PayPal has become a necessary part of how we run our business because so many of our clients prefer using it. It's convenient to work with, makes invoicing simple when we need it and connects well with some of our other tools as well as our accounting software.

Cons

The biggest downside is the fees. Since my small business is a non-profit, losing even 2% from each transaction makes a noticeable dent in our operating income. It would really help if there were at least an option for the client to cover that fee instead of the business.

“Free account”

Pros

Just about every retailer, app, website and even private individuals accepts it for all kinds of transactions. Getting set up is simple and there's no fee just to have an account.

Cons

Every now and then, waiting for a transaction to clear is frustrating although it doesn't happen very often.

“Helps manage money across your different banks”

Pros

You can use it to pay for absolutely everything and manage money across your different banks.

Cons

The fees can sometimes be pretty high.

“Lets me check my current balance”

Pros

Using the iPhone app feels very simple. I can check my current balance, look at transfer options and review my latest payments without wasting time. Another feature I really appreciate is how PayPal keeps the contacts I pay most often pinned near the top of the list. That makes recurring payments much more convenient for me.

Cons

One issue I keep running into is that downloads on my MacBook Air are often very slow and refreshing the URL usually does not help at all. It would be really helpful if there were some built-in option to fix this problem instead of having to switch over to the iPhone app every time.

“Transaction fees are outrageous”

Pros

They offer a wide range of integrations and the backend is well developed.

Cons

The transaction costs are ridiculously high and the dispute resolution process is awful. I had a booking through Booking.com that they refused to refund and they just hid behind legal excuses instead of helping.

“Instant global tranfers”

Pros

Sending and receiving international payments through it has been instant for me. The part I appreciate most is that even people without a PayPal account can still pay securely using their credit cards through invoices and payment buttons.

Cons

At the moment, my account has a monthly withdrawal limit of $58,000 so I'll need to contact customer support to see about getting that increased.

“Works smoothly”

Pros

It is so uderfriendly and it gives me a safe and secure way to make payments. Transactions go through very smoothly without any hassle at all and the whole app is quite user-friendly.

Cons

Honestly I haven't run into any downsides. PayPal has truly been the best for me.

“Cost-effective system”

Pros

I like being able to keep my money safe. The interface feels well-structured, it is simple to use, the security is reliable and legitimate and it is also cost effective.

Cons

I have no concerns at all. PayPal really is the best.

“Free to use”

Pros

Being able to split almost any purchase into 3 interest-free payments is incredibly convenient. It's also completely free to use, with no fees at all when sending money to people you know.

Cons

Unfortunately, it still can't be used on every website, at least not on some of the ones I use most often like Amazon and Vinted. Still, I assume that depends on each site's own policies.

“Fast transfers with low fees”

Pros

Sending money is quick and simple and the low interest makes it even better.

Cons

A few features are missing from the app and can only be used on the website. Also some options that are available in the USA still aren't offered in the Netherlands and it still doesn't work properly with Bolivia.

“strong reporting capabilities”

Pros

One thing that really helps is how simple it makes the checkout process for our customers when they need to pay for their orders. It also gives them the flexibility to use either debit or credit accounts for payment which is a big plus. On the admin side, the system is simple to work with and offers very strong reporting capabilities.

Cons

At times it can be hard to track the currency conversions.

“Lets me send payments to anyone”

Pros

It lets me send payments to anyone, no matter where they are and adding cards is simple and secure.

Cons

It is still a digital wallet that is not widely used in the country so it ends up being hard to use in the local market.

“Responsive support whenever needed”

Pros

Whenever I need help, their customer service team is available and consistently excellent.

Cons

It does feel like the fees have been gradually getting more expensive.

“Can share wallet link”

Pros

The best thing about it is definitely the wallet link you can share with friends or family to receive money especially for group purchases. It's immediate, practical and very convenient to use.

Cons

Account or card verification does take a little while to complete though I wouldn't really call it a drawback, more just something that could be improved.

“Perfect way to handle online payments”

Pros

It still feels like the most convenient and smooth way to handle online payments. I've never run into any security problems and I really appreciate how simple it is to pay merchants, receive payments from customers and send money back and forth with other people.

Cons

Since the redesign, the interface has been a lot more confusing to navigate. My PayPal Mastercard which I also use, is kind of hidden now and it's never obvious whether those Mastercard purchases are actually showing up in the main PayPal activity list. The PayPal Debit Card seems to get more attention in the layout even though I don't have one and it makes all of PayPal's different products harder to keep track of. I've also tried both PayPal Pay Later and PayPal Credit but I'm still not clear on what really separates some of these newer services from each other.

“Smooth switch between business and personal payments”

Pros

Paying and finishing transactions is simple and being able to switch between business and personal payments without any hassle is really convenient.

Cons

There are occasional glitches and the website version can be a bit hard to navigate.

“Huge brand”

Pros

Being a well-established and reliable brand is a big advantage. I've used it for many years and a lot of my clients already feel comfortable trusting it.

Cons

It takes longer to move my funds to my bank compared with other online payment services.

“helps process transactions fast”

Pros

Its easy to use, it's accepted in a lot of places and it helps process transactions fast while keeping everything organized and easy to track.

Cons

Getting your funds frozen without warning is really frustrating especially when it's difficult to get a clear explanation. The fees can stack up as well and customer support isn't always easy to reach when you actually need help.

“kept my money secure”

Pros

I've been using it for years and it's consistently kept my money secure. Payments go through quickly without hassle and the whole process feels simple. The interface is clean and overall it works really well.

Cons

I'd change how many steps it takes to find automatic payments. That section should be placed somewhere more obvious. Also some transactions come with a small fee.