PayPal Software Reviews

“Fast access to my payments”

Pros

Getting my payments through the app has been really convenient and that part works well for me.

Cons

Every now and then, they update the app's interface and it can make things harder to find or navigate at first.

“Quick checkout and transfers”

Pros

Paying at checkout is really convenient and sending money to family and friends is just as simple.

Cons

I do wish it worked with Apple Wallet or had better Apple integration. It also isn't as widely accepted as Apple Pay so you can't use it everywhere.

“Fast paypal workflow”

Pros

Using it is very simple and the process is quick especially when you rely on PayPal for your business.

Cons

At times the mobile app freezes and that can make things difficult.

“lifesaver for freelancers”

Pros

It has been a lifesaver for freelancers and anyone getting paid from overseas. The interface looks clean and organized, the KYC process is quick and efficient and it also creates monthly reports for the funds received.

Cons

Getting support feels a bit confusing. Assistance is split across different sections, mainly the "Message Center" and "Help," which makes it harder to find what you need.

“Love the frequent updates”

Pros

The regular updates and the way the app works have been really impressive.

Cons

There honestly aren't many issues but the setup process could be a bit simpler.

“I value the security”

Pros

Getting into the app is convenient and the security it offers is something I really value. Transfers are completed quickly, the app stays lightweight and everything responds fast when I use it.

Cons

It feels a bit limiting because there's no option to make external transfers to accounts outside of PayPal.

“Fast payments, simple money management”

Pros

it is quick and simple and it makes managing money as well as sending and receiving payments really convenient.

Cons

It's working well now though it used to lack 2FA in the past. At this point I don't have any complaints.

“smooth performance”

Pros

PayPal provides a smooth, user-friendly payment processing platform that makes everyday transactions feel much more convenient.

Cons

I haven't run into any problems with PayPal during the time I've been using it.

“frustrating glitches”

Pros

Having the virtual terminal available for credit card payments is really useful. It also helps that I can send payment links by text message to collect payments and the QR scanning works well both for ringing up items and accepting payment.

Cons

The captcha bug is by far the most frustrating part. Right after that, the customer service quality is lacking and whenever I try to add money to my balance, it errors out about 90% of the time. The Business App also needs more payment options.

“Versatile payment options”

Pros

It works in a lot of different ways for an organization, whether it's collecting money for a specific purpose, taking payments on site during retail sales, handling fundraising or bringing in donations. It's flexible, versatile and simple to use across different situations.

Cons

PayPal's back-end reporting has definitely gotten better but there's still room to improve it more so organizations can better understand who is interacting with them and track that activity more clearly.

“Account limitation without warning”

Pros

A few years back, one of my accounts got limited while it still had some balance that had been sent through Friends & Family. The one positive thing is that I opened another account last year and that one has been working fine even though I still use Payoneer more often than PayPal.

Cons

One of the worst parts of using PayPal was having my account limited without any prior notice.

“Paypal works beautifully”

Pros

It connects well with outside accounting platforms like QBO, XERO and SAP Concur which makes handling invoicing and billing much more convenient.

Cons

Since I started using it, I haven't run into any errors at all.

“keeps getting better”

Pros

Over the last few years, it has become a lot more user-friendly. The app runs really well and I haven't run into any problems with it. Sending and receiving money is simple and having all recent activity visible in one place is really helpful. On the business side, the reporting tools are a nice bonus too.

Cons

plenty of people still don't fully trust it and prefer not to use it. Also, if you're selling, the fees can be pretty expensive.

“Works locally and globally”

Pros

One of the biggest advantages is how convenient and widely accepted it is. I can shop online, send money and receive payments fast, whether it's within my country or internationally. The buyer and seller protection also adds peace of mind especially when dealing with online purchases. It also connects really well with different websites and apps so using it across platforms feels very natural.

Cons

Some transaction fees can be frustrating especially for currency conversion and when receiving business-related payments. On top of that, customer support can be slow at times and a bit difficult to deal with when there's an issue with an account or payment.

“No issues in 10 years”

Pros

It's been more than ten years since I first started using it and it has consistently made paying and receiving money online simple no matter where in the world the transaction happens .

Cons

Even after using it for over 10 years, I honestly haven't run into any problems with it.

“invoicing that works well”

Pros

Using it for invoicing has been a really good option for me especially since it's almost free. The invoice form is simple to complete and sending it over to a client or customer is simple too.

Cons

There is a small fee when using PayPal for invoicing but if you're using it for business, you can count that as a tax deduction.

“Difficult to reach support”

Pros

Connecting it to my website was very simple and managing transactions has been simple thanks to the user-friendly interface.

Cons

reaching customer support can be difficult when an issue comes up. The wait times can be pretty long at times.

“Account closures”

Pros

A lot of websites accept it and a large number of people use it.

Cons

It can suddenly shut down your account without any explanation or prior notice.

“empathetic customer service”

Pros

It's strong protection against fraudulent activity has honestly been really reassuring. I've also been impressed by how empathetic customer service is when you need help.

Cons

At first, I wasn't a fan of the change where PayPal stopped automatically pulling from my bank account whenever my PayPal balance was low and instead removed that bank access. Later on, I understood why they made that decision since it helps prevent unwanted fraud. It's still a little inconvenient having to manually transfer money over all the time but that minor hassle is worth it in the end-I just have to remember to make the transfer lol.

“Dependable platform”

Pros

PayPal offers a secure platform that gives users a genuinely dependable option for many kinds of everyday payments. On top of that, transactions are completed very quickly.

Cons

At times the identity verification process can be a bit complicated.