PayPal Software Reviews

“Fast checkout customers love”

Pros

Checkout is simple for customers and it's also very simple for our financial officer to work with on the back end.

Cons

The nonprofit donation processing takes about a month and entering the finances later on can get a little confusing.

“Awful support when it matters”

Pros

It was such a bad experience overall that I honestly can't point to any real positives.

Cons

Customer support is extremely poor and barely responsive. I'd say avoid it because the moment you actually need help, nobody is available and you're left to deal with everything on your own.

“Requires just an email”

Pros

PayPal gives you a quick and convenient way to handle online payments. One thing I really appreciate is that sending or receiving money only requires an email address so there's no need to share bank details. That makes it especially useful for payments between friends. The buyer protection is also a big advantage and gives me extra peace of mind when shopping online.

Cons

The fee structure for international payments and the way exchange rates are applied could be much clearer. On top of that some transactions take longer than expected which makes the process feel more drawn out than it should.

“Extremely versatile”

Pros

One thing that works really well about PayPal is how versatile it is. I can send money, request money, make purchases and handle several other payment-related tasks all in one app.

Cons

The frustrating part is finding payment information. When I need to update those details, it takes more digging than it should.

“Fast and easy payments”

Pros

Sending money making deposits and paying through PayPal is quick and convenient.

Cons

There are times when reaching customer support is really hard and getting an issue resolved can take a while.

“Security that keeps impressing”

Pros

When it comes to security, it is definitely above the standard and the way it has stayed modern and state of the art is impressive. I've been using it for 15 years and the progress they've made over that time still amazes me.

Cons

AI assistant is still clearly a work in progress and that's really the only thing that puts me off right now.

“quick transactions and strong security”

Pros

I really appreciate its user-friendly interface, quick transactions and strong security which make paying online feel effortless. On top of that, the service being free is probably my favorite part.

Cons

customer support can be slow to respond at times.

“Versatile transfers anywhere”

Pros

Moving money to my bank is simple and I can use it in a lot of different places which makes it really versatile.

Cons

The fees are higher than with other options and that gets expensive enough to feel like a burden over time.

“Slower transfers than others”

Pros

I appreciated being able to connect with almost anyone and receive payments from them.

Cons

Sending money isn't as quick or as flexible as it is with some other platforms especially if you want to send it to just anyone.

“Convenient options, pricey fees”

Pros

Running it on my own website has been pretty convenient and it comes with a nice range of payment options. It also supports Venmo which is a helpful bonus.

Cons

the fee charged on each individual transaction is quite expensive.

“Nothing positive”

Pros

there's nothing positive I can say about it. The functionality feels mediocre and the scanner keeps bugging out all the time.

Cons

Pretty much everything is a problem. It took four years to get registered and even then the result was more than disappointing.

“Secure payments for everyday use”

Pros

Sending money with it is simple and secure even for small amounts at any time. We pretty much use it instead of regular bank transfers now. I also pay with it for almost all of my online purchases.

Cons

I do think the fees for buyer protection are fairly high.

“Works for so many stores”

Pros

Paying online with it feels fast and secure which is a big reason I keep using it. It works at thousands of online stores in more than 200 markets worldwide and I can shop without having to deal with currency conversion first. Signing up for an account is free and the app also makes it convenient to send and receive money.

Cons

One limitation is the transaction thresholds on standard accounts. Regular transfers can be as low as $0.01 but they are capped at $4,000 per transaction. On top of that, withdrawals from a bank account are limited to $500 per month which can feel restrictive depending on how often you move money.

“amazing buy now, pay later option”

Pros

Its easy to handle and the buy now, pay later option is really helpful when I need a bit more flexibility with purchases.

Cons

The only issue I ran into was not remembering my password the last time I tried to sign in but that was on me rather than the platform.

“Fast worldwide transfers”

Pros

Sending money to friends and family in different countries is one of the best parts for me because it happens quickly and conveniently.

Cons

it isn't a traditional bank.

“Handy for saving and sharing”

Pros

I can put money aside without having deductions taken out and it helps that all of my friends already use it too.

Cons

Sending money to friends and family is very simple which is honestly more of an extra benefit. No complaints as such.

“Funds feel at risk”

Pros

Honestly there's nothing good I can point to. It's been a terrible experience and all they seem to do is charge fees without offering any real help.

Cons

Customer support has been completely unhelpful and it leaves me feeling like my funds aren't safe with them.

“Refund denial and awful support”

Pros

I didn't find a single part of the process enjoyable from beginning to end.

Cons

This is a terrible platform and organization for handling payments. The security features are useless and the support is just as bad. I paid for goods I was promised and my refund was denied because they claimed I used the wrong payment method. Buyers should be very careful, this setup feels like a dream for scammers.

“Fast payments without bank transfers”

Pros

PayPal has been the best platform for me to use. I really love that I can pay for orders directly through it without needing to transfer money into my bank account first.

Cons

Where it gets frustrating in South Africa is that it can only be linked to FNB which feels far too restrictive. A lot of people use other banks and if you actually want to withdraw money, you have to go to an FNB branch. For some users, those branches are quite far away.

“Simple to navigate”

Pros

It has been a dependable and convenient option for making online payments. It provides strong security, fast transactions and an interface that's simple to navigate. It works really well for both online shopping and selling.

Cons

On the downside, PayPal can charge high fees for international transactions, disputes are sometimes hard to settle and accounts may get frozen without warning. On top of that, customer support can be slow to respond when an issue comes up.