PayPal Software Reviews

“Secure purchases and withdrawals”

Pros

Using my funds for purchases feels secure and I can also withdraw them to my accounts whenever I need to.

Cons

I honestly haven't come across anything I dislike. It's been very effective the whole time I've used it.

“appreciate the flexibility it offers”

Pros

It has been really simple and I appreciate how flexible it is. I've used it to pay for gas, buy food and receive payments from clients without any trouble.

Cons

At times it can be a little frustrating to find the payment history especially when I'm using the website.

“Solid anti-fraud protection”

Pros

Sending and receiving money with it has been really convenient which is the part I appreciate most. I also feel confident using it because the anti-fraud protection makes the whole platform feel very secure.

Cons

The part I don't care for is the fee charged when I want to move money to my bank account right away. Other services offer transfers without that extra cost so that's a downside.

“Account limits are ridiculous”

Pros

I used to be happy with it but the recent changes to account limits are complete nonsense.

Cons

Until recently, I had always been satisfied with it but now I'm furious. They're holding nearly $12,000 from my customer's payment for a room addition and trying to micromanage me and my business which is absolutely unacceptable. I'm done with it.

“exchange rate trap”

Pros

Paying online is more simple since everything goes through one account.

Cons

The exchange rate feels like a scam, stay away!

“user-friendly wallet”

Pros

It's a very user-friendly wallet and, compared with other digital wallets available on the market, it works better overall.

Cons

I really don't have any complaints since it performs better than the other wallets currently available on the market.

“Frustrating fees and poor support”

Pros

There was a time when the customer service was actually good but that is no longer the case. It seems to have been outsourced to the Philippines and now it feels like they have no concern for customers at all. On top of that, there are times when I can barely understand what the representatives are saying.

Cons

The inactivity fee after not using the account for a year is something I really dislike. Being charged a penalty just for not using it for 12 months feels unreasonable. Their currency exchange charges are also very high.

“Recognized everywhere”

Pros

PayPal is recognized almost everywhere which makes it a platform I can rely on. It fits nicely into existing webpages and other features without much trouble and the payment process is fast. The built-in organizational tools on the platform are also really useful.

Cons

At this point I haven't come across anything I dislike about it.

“Crucial part of my business”

Pros

After more than 20 years of using it, it has become a core part of how I run my business. It makes receiving payments from almost anywhere incredibly fast and that kind of convenience is hard to beat. On top of that, there are plenty of other tools and services included that add a lot of value, honestly more than I could even fit into one review.

Cons

One thing I really wish they would improve is making it simpler for small businesses to access financial help. I'd also like to see better protection for family-to-family transfers because if one of those transactions is later flagged as fraudulent, there currently isn't a refund option due to how the system works. Other than that, I don't have much to complain about.

“Transformed payments for me”

Pros

Using it for my business has completely changed how I handle payments. It's reliable, secure and takes the hassle out of everything from invoicing clients to getting paid. Getting the account up and running was very simple and connecting it to the system I already use was quick and painless. The layout is very user-friendly so even without being especially tech-savvy, it's simple to figure out and use confidently. Security matters a lot when you're dealing with online payments and it has done an excellent job on that front. The advanced protection features give me real peace of mind because I know both my business and my customers are being looked after. I've honestly never had a fraud problem and that alone removes a lot of stress. Another thing I really appreciate is how quickly I can access my money. The instant transfer feature helps me keep cash flow moving when I need funds right away which is incredibly helpful for day-to-day business operations. Customer support has also been excellent. On the few occasions I reached out, the team was responsive, professional and genuinely helpful. It's reassuring to know they're there when needed. Overall if you want a dependable, secure and user-friendly payment platform for your business, I'd absolutely recommend it. My experience has been extremely positive and I think most business users would be very satisfied with it.

Cons

At times it can be a little hard to find certain things I'm looking for. That said, it may just come down to me rather than the platform itself.

“Worldwide currency transfers”

Pros

One thing I really enjoyed about using this program is being able to send money in different currencies to anyone around the world who has an account.

Cons

I think some added animation during certain transaction processes could improve the experience.

“No issues yet”

Pros

Getting paid online has been a big advantage for me.

Cons

To be honest, I haven't run into any issues with it so far.

“Customer support to avoid”

Pros

The buying process is convenient and simple.

Cons

As for customer service alone, it's something to stay as far away from as possible.

“Fees sting”

Pros

Paying on different websites is more convenient because the checkout process through it is simpler and quicker.

Cons

The fees are absurd and the security measures feel pointless when people can still get into your account. On top of that, I get a lot of spam emails from people or companies claiming to be connected to it, plus strange receipt emails saying I paid for things like Bitcoin or computers when I never bought anything like that.

“I'd recommend it”

Pros

the biggest benefit for me is being able to make transactions in different parts of the world quickly and securely.

Cons

I don't have any negative comments about it, I'd definitely recommend it.

“verifies logins through your email”

Pros

Using it is simple and the encrypted password protection adds another layer of security. It also verifies logins through your email or phone number which makes the account feel safer.

Cons

it requires an OTP sent to your phone number when you want to send money.

“Widely accepted by payors”

Pros

I really appreciate how many payors use it which makes it much easier to receive the funds I've earned.

Cons

payments don't arrive every day though that seems to depend more on when the payors decide to send the funds.

“Invoices take no time”

Pros

Sending an invoice takes me about a minute which makes this a really practical option. The biggest advantage is being able to move the money to my bank within a day or use the instant transfer option and receive it right away for a small fee.

Cons

I've noticed that the instant transfer fees seem to have gone up recently. Even with that increase, I still use the feature because it's very valuable to me.

“Helpful support, annoying holds”

Pros

Across both the mobile app and the website, the interface is simple to move around and use. When I contacted customer service to ask about funds being placed on hold and when they would be released, they were helpful and gave me the information I needed.

Cons

It was really frustrating that the same client paid me twice through the platform and both payments were put on hold which meant I couldn't access the money for a while. On top of that, the verification checks I needed to complete to authorize the business service I provided wouldn't work on my mobile device so I ended up having to borrow someone else's device.

“organized layout”

Pros

It is easy to use, it works with a wide range of merchants and the transaction layout is clear and well organized.

Cons

From the merchant side, it can get expensive since there's a fee charged on each transaction.