Aljones A.
Banking, 1-10 employees
“Simple to handle transactions”
Pros
Handling financial transactions with it feels simple and much more convenient overall.
Cons
You can't transfer an amount lower than 500 pesos.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andy P.
Marketing and Advertising, 1-10 employees
“Consistently reliable”
Pros
After using it for years for both receiving payments and buying things, it's been consistently reliable. One thing I really appreciate is how it helps lower the risk of card fraud since I don't have to enter my card details across so many different websites.
Cons
when I use it to pay for purchases through eBay, it can take 4 to 5 days for the money to leave my bank account. If I had paid directly with a debit card, it would have gone through right away.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Belizario A.
Farming, 1-10 employees
“better financial transparency”
Pros
It offers users better financial transparency and control, while providing a reliable and convenient way to make payments online.
Cons
At times updates can end up blocking access and internet connection issues can also get in the way.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anja R.
Consumer Services, 51-100 employees
“Don't have to deal with banks”
Pros
Sending and receiving money through PayPal is quick and hassle-free. I can move funds almost anywhere in the world with just a few clicks, without dealing with bank visits or waiting in line.
Cons
The downside is customer support. Whenever help is needed, it can take a very long time to get a response and have the problem resolved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah F.
Apparel & Fashion, 1-10 employees
“Buyer protection I can trust”
Pros
This tool is easy to manage and it gives me solid protection against buyer fraud.
Cons
getting through to the right department can be difficult.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
yunuen g.
Telecommunications, 500+ employees
“friendly support”
Pros
Right from the start, I appreciated that it has a simple interface and it also lets you add many payment methods which makes transactions secure and reliable without any hassle. On top of that, customer support is simple, friendly and well trained.
Cons
The part I don't really like is the fees it charges especially for business transactions and currency conversion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David H.
Sporting Goods, 1-10 employees
“Yearly account freezes and wasted hours”
Pros
The initial setup is simple but after that the experience is awful and the customer service is dreadful.
Cons
Every year they freeze the account over compliance even though the required information has already been submitted each year and they never ask for it again beforehand. Instead, their first move is to lock the account and it ends up wasting hours every single year.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
2
Functionality
2
Matteo S.
Leisure, Travel & Tourism, 1-10 employees
“Needs major improvements”
Pros
There are very few, if any, real advantages. I only used it because so many people have it but honestly I think it needs to be improved as soon as possible.
Cons
Customer support is basically nonexistent and managing the account is not simple at all.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Thomas H.
Medical Practice, 1-10 employees
“Buyer protection failed completely”
Pros
Nothing about it worked for me. It feels expensive and the whole interface is confusing rather than clear.
Cons
The worst part is that the money is gone. The promised buyer protection turned out to be misleading because there was no real protection at all even though the payment was made in advance and the agreed service was never delivered.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Lorne M.
Alternative Dispute Resolution, 1-10 employees
“Awful support runaround”
Pros
At least they sound polite on the phone but all they really do is keep transferring you from one person to another.
Cons
The online support is awful and the phone support is somehow even worse.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Bryan E.
Logistics and Supply Chain, 51-100 employees
“Affordable and effortless to use”
Pros
The biggest advantages are the low cost and how simple it is to use.
Cons
Getting in touch with a customer support agent to sort out any issue takes a long time and feels very tedious.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ADRIANO I.
Retail, 51-100 employees
“Convenient process”
Pros
Sending and receiving payments through it is quick and simple which makes the whole process really convenient.
Cons
The only downside is that, depending on the kind of transaction, the processing fees can be a bit on the high side.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Environmental Services, 1-10 employees
“available in many regions”
Pros
Using the account is easy and it's available in many different regions. It makes online payments in Africa much more accessible and overall it feels like a secure way to pay.
Cons
Transfer fees are quite high and withdrawing money to a bank account can take too long. You also need an account to be able to receive payments.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Walter N.
Telecommunications, 1-10 employees
“Superb multi-currency platform”
Pros
It works as a multi-currency platform and exchanging currencies directly through it is quite simple.
Cons
Since it operates as a wallet, most banks in the USA support ACH transfers with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Roberto S.
Financial Services, 1-10 employees
“Quick setup for small business”
Pros
Getting this set up for my small business was pretty simple and I had everything running within just a couple of hours.
Cons
The transaction fees could be lower although they're still competitive for this industry.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samuel H.
Education Management, 1-10 employees
“Popular international payment gateway”
Pros
Being one of the most widely used international payment gateways, it feels secure and reliable to use.
Cons
I've used it for business transactions and transferring money to a bank account is simple.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Niel Winston T.
Computer Networking, 500+ employees
“Trusted payouts partner”
Pros
Using it for my Remotasks payouts has been really helpful. It has become my go-to partner for receiving and managing my payments because it's simple to use, doesn't involve much hassle and feels very secure for keeping money saved in it. I'd definitely recommend it to anyone.
Cons
Since I started using PayPal, I honestly haven't had anything bad to say about it. It has helped me a lot and I'm really thankful for it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ANALIE T.
Military, 1-10 employees
“Fast payments, handy checkout”
Pros
Online payments feel much more convenient and faster with it and I don't have to type in my card information every time I buy something.
Cons
I still can't get into my old account right now even though I'm entering the correct details.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ricky H.
Electrical/ Electronic Manufacturing, 51-100 employees
“safer option”
Pros
Using it feels like a safer option than paying a merchant directly with a credit card. If something goes wrong with a transaction, getting a refund or your money back is usually much simpler.
Cons
You can lose the credit card warranty or card-related protection when the purchase is paid through PayPal instead.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jarrin L.
Business Supplies and Equipment, 1-10 employees
“Limited account flexibility”
Pros
The range of payment methods and services it provides is really useful.
Cons
A downside was not being able to overdraw my account and I also couldn't redeem a gift voucher.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6