PayPal Software Reviews

“Handy invoicing and subscriptions”

Pros

PayPal has been a really useful tool for us. We can send invoices without any hassle, set up customer subscriptions and process refunds quickly whenever needed.

Cons

The exchange rate isn't very favorable and the fees are higher than what other similar apps charge.

“Funds locked without answers”

Pros

It does work as a payment processor.

Cons

Our account was locked and our funds were held for more than a month with no clear information or accurate timeline for when access would be restored.

“Fast client payments”

Pros

Getting paid by clients through it is really convenient and the money shows up almost instantly which is a huge plus.

Cons

The fees are the frustrating part. They can get pretty expensive especially when the payment is coming from another country.

“user-friendly but costly”

Pros

Over the past 10 years, I've relied on it for sending invoices and receiving payment for freelance work, transferring money to friends and family and making purchases online. Out of all the platforms I've tried, this one has felt the most user-friendly, with a lot of flexibility and accessibility for just about anyone.

Cons

At the same time, their policies are very rigid, the fees add up quickly and customer support came across as inflexible and not very helpful.

“Trusted and widely accepted”

Pros

Very simple to use and since almost everyone already knows the platform, there's a strong level of trust in it.

Cons

It does cost a bit more than some competing options and I've also dealt with getting locked out of my account before.

“Fast processing, excellent experience”

Pros

Userfriendly, the processing is fast overall and it has been an excellent experience.

Cons

since I'm not based in the US, I haven't been able to link it to my account, at least the last time I checked though I'm sure they're working on that.

“Quick class payments”

Pros

Paying for classes with this product is really simple and convenient.

Cons

Financing options aren't available to everyone since not all applicants get approved.

“Unstable service and unfair refunds”

Pros

Getting access is convenient but beyond that there is really nothing else to highlight. The platform feels very unstable overall.

Cons

They do not seem to monitor cases properly. Any buyer can request a refund even when the product was delivered and everything is fine and the seller is the one who ends up losing. There is basically no real investigation and they just avoid taking responsibility. On top of that, it is extremely difficult to get in touch with support so I would not recommend it at all. They also charge commissions of more than $2 or even higher.

“Accepted by many companies”

Pros

It feels secure, works internationally and is accepted by a lot of companies.

Cons

There's a minimum amount required for transfers although most companies seem to have that same limit.

“Easy overseas payments”

Pros

Sending money for purchases abroad is very convenient with PayPal.

Cons

At times receiving the money can still take around 3 to 4 days.

“Fast payments, slow support”

Pros

One of the best things about using it is how quickly payments go through. It also offers a lot of features for both business and personal use and the pricing feels reasonable.

Cons

Most of the time it works really well but the downside is that getting in touch with customer support quickly can be difficult when help is needed.

“Never using it again”

Pros

There really wasn't anything positive to mention and the customer support was completely ridiculous.

Cons

When I tried to pay for my bike through it, my account was blocked right away and now they're holding my EUR 2K for at least 120 days. I sent in all the required documents but they completely ignored everything. I'm definitely never using it again.

“can make donations with confidence”

Pros

Receiving and sending money is very simple and I can make donations with confidence knowing the platform feels secure.

Cons

The fees for receiving higher-value transfers from abroad are a bit more expensive compared with other platforms.

“go-to option for our team”

Pros

Across our team, it's been the go-to option for handling all kinds of e-commerce payments coming in from different sites. It has been consistently reliable and over many years of using it, we haven't run into any issues at all.

Cons

It's still a solid payment solution overall but with so many new providers entering the market, it's become more important to compare fees and see how it stacks up against other options.

“Fast payments without hassle”

Pros

Being able to send and receive payments so effortlessly is what I enjoy most about it.

Cons

Honestly there's nothing about it that I dislike.

“Rude team”

Pros

Absolutely nothing. I thought I could trust them but in the end they turned out to be completely incompetent. They keep sending you from one person to another, almost making you feel guilty instead of reassuring customers and actually trying to solve the problem. Rather than protecting people, they come across as disrespectful. It's shameful, honestly shameful.

Cons

Their advisors are rude and badly mannered and they even hang up on their customers. Shame on them.

“Hidden recipient and fraud risk”

Pros

Not happy with it.

Cons

Before completing the purchase, there was no clear information showing who would actually receive the money. That creates room for fraudulent activity and then you're left trying to sort it out afterward with a seller who never replies because the site was fraudulent.

“Fast payments and transfers”

Pros

Handling the full process of sending and receiving money has been really reliable and convenient.

Cons

The biggest downside is definitely the fee charged on each transaction which feels a bit too expensive.

“Never faced any problems”

Pros

It is so easy to use and on top of that, our data feels secure and well protected.

Cons

Honestly I haven't run into any issues with it up to this point so I don't really have any negatives to mention.

“Broad set of features”

Pros

What keeps me using it is how simple it is to navigate and especially that it includes a lot of features that are all genuinely useful.

Cons

The only things that bother me are that about 30% of the service feels slow and adding a bank card to the account can be difficult.