Amanda V.
Arts and Crafts, 1-10 employees
“Perfect for international payments”
Pros
I'm getting ready to use it for international transactions and that matters a lot to me as an artist.
Cons
For some time, I wasn't able to get one but that has changed since the card is now available in the country where I'm living abroad.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Peter F.
Leisure, Travel & Tourism, 1-10 employees
“customers prefer it”
Pros
It has been very user-friendly and since it's such a well-known and trusted platform, customers feel comfortable and confident when making payments.
Cons
At this point I haven't come across anything I dislike about it yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andressa K.
Automotive, 1-10 employees
“Practical features”
Pros
The app stands out for how practical and functional it is. It handles what I need reliably and offers useful features that make everyday use convenient.
Cons
One limitation is the small number of banks accepted for debit. That can be inconvenient for users who have accounts with lesser-known institutions since support may be restricted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John W.
Security and Investigations, 51-100 employees
“quick payments”
Pros
I appreciate how quickly payments go through. The speed of the whole process is definitely the part I value the most.
Cons
If I had to point out something I like the least, it would be the layout. It works but I do think the design and overall arrangement could be improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sherlani Jane F.
Retail, 1-10 employees
“Impressed by it”
Pros
I've been using it for more than five years and I'm still really impressed by how quickly transactions go through, whether I'm sending money or moving funds to a bank account. If someone tries to scam you, it also offers the option to get your money refunded which is fantastic.
Cons
The exchange rate for different currencies is a little low.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mental Health Care, 101-500 employees
“Accurate and reliable”
Pros
The app works really well and the payment process for online purchases is accurate and reliable.
Cons
The only downside is that the transaction list for account activity does not update right after a purchase is made, it usually shows up the next day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Altaf N.
Design, 1-10 employees
“Simple to use”
Pros
Found it to be user-friendly and that's honestly the one thing I really appreciate about it.
Cons
When it comes to international payments, the fees are extremely high. It takes roughly 8-9% of the transaction amount which is honestly a lot. Yes, that number is correct. If you plan to handle international transactions, I'd strongly suggest considering another option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Candace S.
Fishery, 1-10 employees
“Money transfers that feel convenient”
Pros
I really like being able to send money to someone for free, whether they already have an account or not.
Cons
That said, the fees for sending money through Xoom are pretty high and really should be lowered.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Anonymous
Utilities, 1-10 employees
“Clear platform and helpful setup”
Pros
The platform is informative and the website feels well organized and simple to use.
Cons
The fees can be expensive when paying for certain products or services.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Cassandra H.
Hospitality, 1-10 employees
“No downsides”
Pros
Handling payments with this has been very simple. It makes payment processing for my company quick, user-friendly and simple to manage.
Cons
I honestly haven't come across any downsides with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Igor G.
Logistics and Supply Chain, 1-10 employees
“Instant payments and low fees”
Pros
Very simple to understand, with little to no fees and transactions that go through quickly.
Cons
I haven't run into any negative issues with them at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dredia W.
Human Resources, 1-10 employees
“Awful support and no respect”
Pros
Honestly there was nothing positive for me here. I couldn't get in touch with anyone, the reply about not refunding an item I never received was terrible and they just kept making me wait.
Cons
The response was poor and it really felt like the customer was not treated with any respect.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
LUISE B.
Photography, 1-10 employees
“Helpful for international payments”
Pros
Getting payments from outside Brazil became much more manageable with PayPal and that helped me a lot.
Cons
I did run into a few technical issues while trying to complete my payment and I ended up needing help from technical support.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
James O.
Human Resources, 1-10 employees
“Trusted option”
Pros
Having it as a payment option really helps win over people who are undecided since it's such a recognizable and trusted service.
Cons
The fees can occasionally seem a little high especially considering how much the company already earns.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Networking, 51-100 employees
“payments in no time”
Pros
I use it very, very regularly. It's really convenient for making quick payments without having to enter my bank card details every time which is fantastic. And when I need to send money to someone, all it takes is having their contact information and the payment is done in no time.
Cons
At this point I honestly haven't come across any negatives.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anoymous
Design, 1-10 employees
“Top choice for global payments”
Pros
Whenever I need to handle international payments, this is the platform I rely on the most. As a freelancer, whether I'm getting paid by a company, an individual or through different accounts, I keep coming back to it as my preferred payment method. Creating invoices and sending payment requests is simple and receiving money from anywhere in the world is why I use it consistently. The only minor thing I've noticed is that the currency conversion rate can be slightly different from the actual market rate.
Cons
If there's one point worth mentioning, it would be the currency conversion rates. At times the exchange rate offered is a bit different compared to other payment alternatives. Aside from that, the service is still one of the best available in the industry.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
john j.
Information Technology and Services, 1-10 employees
“Top-tier payment processor”
Pros
Because it is so widely recognized, it works really well as a payment processor across a lot of applications. It integrates easily with many shopping cart and e-commerce platforms and most people are comfortable using it.
Cons
The fees can build up over time but overall they're still fairly reasonable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tye S.
Internet, 1-10 employees
“clean design”
Pros
Right away, the clean-looking interface makes everything feel simple and user-friendly. Payments go through almost instantly and it's really convenient being able to quickly find people you send money to often or request money from without any hassle.
Cons
One part that really bothers me is the high fee on small transactions. Sending something as little as a dollar to a friend can somehow end up costing around $5 which feels ridiculous. Another downside is that debit or credit card purchases can occasionally take up to a week to finish processing.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Marcos A.
Marketing and Advertising, 1-10 employees
“Reliable global payments”
Pros
Handling transactions in dollars and euros and converting them to Brazilian real is very convenient. I also feel confident about the security of my data and transferring money to my local checking account works well. Another big advantage is how widely accepted the platform is which makes it useful almost anywhere in the world.
Cons
The transaction fees are still fairly high and I think they should be more affordable especially for people in developing countries where local currencies have lower value.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicky O.
Textiles, 1-10 employees
“Keeps me updated”
Pros
Paying for goods and business supplies with it is really convenient. It also keeps me updated right away on every payment I receive and it reminds me about invoices that still need to be sent.
Cons
I haven't run into any issues while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10