Patricia F.
Law Practice, 1-10 employees
“I enjoy using it”
Pros
I enjoy using it because I can send money and withdraw my funds without any trouble.
Cons
I really don't have any complaints since everything works well. The only thing is that it sometimes takes quite a while for the invoice to be sent to me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tiego M.
Broadcast Media, 1-10 employees
“Thankful for it”
Pros
Using it helps me get my payments processed in the USA and I'm really thankful for that.
Cons
One issue though, is that their transaction fees are quite high.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Laura C.
Online Media, 1-10 employees
“Happy with it”
Pros
Honestly I've loved everything about this platform. It's an excellent service to use and the whole experience feels very simple.
Cons
There's really nothing I'd change. I've been happy with everything about it as it is.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tayeb A.
Design, 1-10 employees
“Trusted payments with quick processing”
Pros
Using PayPal feels secure and payments usually go through very quickly. It's also a more trusted option for a lot of people since the name is widely recognized compared with other payment methods.
Cons
PayPal takes a percentage from each transaction and if you're moving thousands, those fees can add up to hundreds. Verification also seems to get triggered at random sometimes especially when using a VPN which can end up delaying payment processing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
arya t.
Design, 1-10 employees
“Solid payment platform”
Pros
As a payment gateway, it has been really solid. I had known about PayPal for a long time but I've now been using it regularly for the past two years.
Cons
The payment details feature is something I really appreciate since it gives complete information exactly the way you want it. I see no downsides.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
MILENE D.
Online Media, 1-10 employees
“Fantastic payment system”
Pros
Overall I've been happy with everything but the payment system is especially fantastic.
Cons
At the moment, nothing. In the past, maybe the customer support area.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Garth C.
Consumer Goods, 1-10 employees
“Repeated charges and no accountability”
Pros
At first, it seemed like a really good way to pay for things but that stops mattering when charges keep going through over and over again.
Cons
The part I dislike most is how they blame everyone else instead of taking responsibility themselves.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Jean - Richard A.
Retail, 1-10 employees
“Not recommended”
Pros
None at all, I wouldn't recommend it because they show no respect for customers.
Cons
Whenever you haven't made many purchases in a month, they refuse the 4-installment payment option. After that, they treat you like you don't matter and even hang up on you. I strongly advise against using it and I won't be making any more transactions with such mediocre merchants.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Shonda D.
Health, Wellness and Fitness, 1-10 employees
“Money missing and zero trust”
Pros
At this point there's nothing positive I can say anymore because I don't trust them at all.
Cons
This feels like they're taking money from large numbers of customers. New accounts get created, then requests are made to return your money without your permission and afterward they claim you authorized it. Once that happens, the money ends up completely gone even after they were already caught lying in the first place. On top of that, they then expect you to repay the money they clearly took, plus interest.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
sara a.
Higher Education, 1-10 employees
“Useful reports and shipping tools”
Pros
The reporting features and the dedicated shipping management were the parts I appreciated most.
Cons
The downside was the support service since it is not always available when needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
fiona W.
Food & Beverages, 11-50 employees
“easy to pick up”
Pros
Even as an older employee who doesn't always keep up with fast-moving technology, I've had no trouble using it because it's very simple and user-friendly.
Cons
I haven't run into any issues with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Micah W.
Food Production, 1-10 employees
“Funds held and money taken”
Pros
At least they provide screenshot-worthy evidence so I can keep proof for court later even if they end up deleting the account.
Cons
They hold business funds and take money while claiming it's for security yet at the same time they seem to let money laundering happen through other channels with non-vetted accounts while penalizing legitimate business accounts.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Michel R.
Computer Software, 1-10 employees
“Glad I chose it”
Pros
Across the platform, it works really well for making payments and receiving money.
Cons
At the moment, I haven't run into any issues. It's been very satisfying overall.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Derekjr M.
Marketing and Advertising, 1-10 employees
“Everyone accepts it”
Pros
Almost everywhere online accepts it and the buyer and seller protection adds a lot of confidence when making or receiving payments.
Cons
There are still fees on some types of transactions and accounts do get frozen from time to time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nikos K.
Airlines/ Aviation, 1-10 employees
“False sense of security”
Pros
It gives the impression that financial transactions are secure.
Cons
In reality, it feels unsafe and seems to serve only the interests of certain groups.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Joshua C.
Commercial Real Estate, 1-10 employees
“Fast payments and simple flow”
Pros
The platform is pretty simple to use and everything moves quickly. Overall it feels simple and convenient to work with.
Cons
Getting used to it took me a bit of time at first but that was more on my side than a problem with the platform itself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica B.
Broadcast Media, 1-10 employees
“payments with refund protection”
Pros
Paying through it is convenient and the refund protection gives me peace of mind if a transaction turns out to be a scam.
Cons
its credit option doesn't offer cashback.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
REYNALYN T.
Business Supplies and Equipment, 1-10 employees
“Pleasant experience”
Pros
Everything feels user-friendly and gets right to the point which makes the app pleasant to use.
Cons
The conversion fees to my local currency are a little on the expensive side. Still, overall, it's a good app.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Maike J.
Management Consulting, 1-10 employees
“Clear reports”
Pros
Payments are handled without any hassle and the summaries are very clear and helpful for bookkeeping.
Cons
they reserve the right to hold back part of the payout when a large number of payments comes in.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cyril S.
Computer Hardware, 1-10 employees
“I've confidence in it”
Pros
I use it for all my online purchases and I have complete confidence in the platform.
Cons
The security checks can sometimes become frustrating and it's also difficult to prove an account hack even when you have evidence.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10