Total 5100 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MA

Marcos A.

Marketing and Advertising, 1-10 employees

5.0
March 2024

“Reliable global payments”

Pros

Handling transactions in dollars and euros and converting them to Brazilian real is very convenient. I also feel confident about the security of my data and transferring money to my local checking account works well. Another big advantage is how widely accepted the platform is which makes it useful almost anywhere in the world.

Cons

The transaction fees are still fairly high and I think they should be more affordable especially for people in developing countries where local currencies have lower value.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NO

Nicky O.

Textiles, 1-10 employees

5.0
March 2024

“Keeps me updated”

Pros

Paying for goods and business supplies with it is really convenient. It also keeps me updated right away on every payment I receive and it reminds me about invoices that still need to be sent.

Cons

I haven't run into any issues while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PF

Patricia F.

Law Practice, 1-10 employees

5.0
March 2024

“I enjoy using it”

Pros

I enjoy using it because I can send money and withdraw my funds without any trouble.

Cons

I really don't have any complaints since everything works well. The only thing is that it sometimes takes quite a while for the invoice to be sent to me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TM

Tiego M.

Broadcast Media, 1-10 employees

4.0
March 2024

“Thankful for it”

Pros

Using it helps me get my payments processed in the USA and I'm really thankful for that.

Cons

One issue though, is that their transaction fees are quite high.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LC

Laura C.

Online Media, 1-10 employees

5.0
March 2024

“Happy with it”

Pros

Honestly I've loved everything about this platform. It's an excellent service to use and the whole experience feels very simple.

Cons

There's really nothing I'd change. I've been happy with everything about it as it is.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TA

Tayeb A.

Design, 1-10 employees

5.0
March 2024

“Trusted payments with quick processing”

Pros

Using PayPal feels secure and payments usually go through very quickly. It's also a more trusted option for a lot of people since the name is widely recognized compared with other payment methods.

Cons

PayPal takes a percentage from each transaction and if you're moving thousands, those fees can add up to hundreds. Verification also seems to get triggered at random sometimes especially when using a VPN which can end up delaying payment processing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AT

arya t.

Design, 1-10 employees

4.0
March 2024

“Solid payment platform”

Pros

As a payment gateway, it has been really solid. I had known about PayPal for a long time but I've now been using it regularly for the past two years.

Cons

The payment details feature is something I really appreciate since it gives complete information exactly the way you want it. I see no downsides.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MD

MILENE D.

Online Media, 1-10 employees

5.0
March 2024

“Fantastic payment system”

Pros

Overall I've been happy with everything but the payment system is especially fantastic.

Cons

At the moment, nothing. In the past, maybe the customer support area.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GC

Garth C.

Consumer Goods, 1-10 employees

1.0
March 2024

“Repeated charges and no accountability”

Pros

At first, it seemed like a really good way to pay for things but that stops mattering when charges keep going through over and over again.

Cons

The part I dislike most is how they blame everyone else instead of taking responsibility themselves.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

J-RA

Jean - Richard A.

Retail, 1-10 employees

1.0
March 2024

“Not recommended”

Pros

None at all, I wouldn't recommend it because they show no respect for customers.

Cons

Whenever you haven't made many purchases in a month, they refuse the 4-installment payment option. After that, they treat you like you don't matter and even hang up on you. I strongly advise against using it and I won't be making any more transactions with such mediocre merchants.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

SD

Shonda D.

Health, Wellness and Fitness, 1-10 employees

1.0
March 2024

“Money missing and zero trust”

Pros

At this point there's nothing positive I can say anymore because I don't trust them at all.

Cons

This feels like they're taking money from large numbers of customers. New accounts get created, then requests are made to return your money without your permission and afterward they claim you authorized it. Once that happens, the money ends up completely gone even after they were already caught lying in the first place. On top of that, they then expect you to repay the money they clearly took, plus interest.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

SA

sara a.

Higher Education, 1-10 employees

5.0
March 2024

“Useful reports and shipping tools”

Pros

The reporting features and the dedicated shipping management were the parts I appreciated most.

Cons

The downside was the support service since it is not always available when needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FW

fiona W.

Food & Beverages, 11-50 employees

5.0
March 2024

“easy to pick up”

Pros

Even as an older employee who doesn't always keep up with fast-moving technology, I've had no trouble using it because it's very simple and user-friendly.

Cons

I haven't run into any issues with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MW

Micah W.

Food Production, 1-10 employees

1.0
February 2024

“Funds held and money taken”

Pros

At least they provide screenshot-worthy evidence so I can keep proof for court later even if they end up deleting the account.

Cons

They hold business funds and take money while claiming it's for security yet at the same time they seem to let money laundering happen through other channels with non-vetted accounts while penalizing legitimate business accounts.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

2

Functionality

2

MR

Michel R.

Computer Software, 1-10 employees

4.0
February 2024

“Glad I chose it”

Pros

Across the platform, it works really well for making payments and receiving money.

Cons

At the moment, I haven't run into any issues. It's been very satisfying overall.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DM

Derekjr M.

Marketing and Advertising, 1-10 employees

5.0
February 2024

“Everyone accepts it”

Pros

Almost everywhere online accepts it and the buyer and seller protection adds a lot of confidence when making or receiving payments.

Cons

There are still fees on some types of transactions and accounts do get frozen from time to time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NK

Nikos K.

Airlines/ Aviation, 1-10 employees

2.0
February 2024

“False sense of security”

Pros

It gives the impression that financial transactions are secure.

Cons

In reality, it feels unsafe and seems to serve only the interests of certain groups.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

4

JC

Joshua C.

Commercial Real Estate, 1-10 employees

5.0
February 2024

“Fast payments and simple flow”

Pros

The platform is pretty simple to use and everything moves quickly. Overall it feels simple and convenient to work with.

Cons

Getting used to it took me a bit of time at first but that was more on my side than a problem with the platform itself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB

Jessica B.

Broadcast Media, 1-10 employees

5.0
February 2024

“payments with refund protection”

Pros

Paying through it is convenient and the refund protection gives me peace of mind if a transaction turns out to be a scam.

Cons

its credit option doesn't offer cashback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RT

REYNALYN T.

Business Supplies and Equipment, 1-10 employees

5.0
February 2024

“Pleasant experience”

Pros

Everything feels user-friendly and gets right to the point which makes the app pleasant to use.

Cons

The conversion fees to my local currency are a little on the expensive side. Still, overall, it's a good app.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10