joel k.
Information Technology and Services, 1-10 employees
“Attractive interface and broad compatibility”
Pros
Right from the start, the interface feels visually appealing and it also works well with other platforms which makes it even more convenient to use.
Cons
On the downside, there's a bit too much back-and-forth in the process and the authentication takes longer than it should. Because of that, it also ends up being unavailable in some geographic regions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Philister G.
Accounting, 1-10 employees
“Unauthorized charges”
Pros
There really isn't anything positive I can point to about this platform.
Cons
As a customer, I'm extremely disappointed. My card information was taken and an unauthorized payment was processed. When I contacted support, they replied saying I had approved the charges even though the date I actually used my card and the date the money was deducted were completely different. I would not recommend using this platform because it handled my card details in a way that felt fraudulent.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Paul W.
Construction, 1-10 employees
“Fraud protection works well”
Pros
From the start, it has been very simple to use. Everything feels simple and user-friendly and the fraud detection works really well.
Cons
Honestly I haven't had anything to dislike about it. They do an excellent job overall and provide useful tools for payment processing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gloria A.
Investment Banking, 51-100 employees
“Makes online payments easy”
Pros
It's an application that really helps with making payments online.
Cons
Since it's software, there can sometimes be connection issues but overall it's manageable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 500+ employees
“Best choice for global payments”
Pros
Compared with local apps, this platform lets me receive and process international currencies which is easily its biggest advantage. Exchanging money otherwise can be really difficult so that feature matters a lot. If I ever had to choose a payment solution again, I'd still go with this one without hesitation.
Cons
Every now and then, it runs into errors that can't be fixed right away. I ended up waiting days for the issue to clear although it eventually got resolved automatically.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
chaloem k.
Banking, 51-100 employees
“Meets our expectations”
Pros
It delivers the payments you expect and in practice it turns out to be even better.
Cons
There are still some frustrating errors while using it across different activities.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Stacy S.
Food & Beverages, 1-10 employees
“Money taken and not returned”
Pros
there was nothing positive about it. The whole process was a complete pain from start to finish.
Cons
My biggest issue is that they took my money and are now refusing to give it back.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Jesse E.
Automotive, 1-10 employees
“frustrating freezes”
Pros
Getting around their system felt very simple and using it didn't take much effort at all.
Cons
My account was frozen pretty frequently and there were times I couldn't get to my funds. That had a serious impact on my business.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Brandy M.
Arts and Crafts, 1-10 employees
“cash card convenience”
Pros
Ever since they introduced the cash card, it has become incredibly convenient to use. I can pay with the card pretty much anywhere, withdraw cash at ATMs, shop online without any hassle and choose whether to pay through my account or the cash card. They also do a really good job of keeping transactions legitimate and fair and if something goes wrong or you get scammed, they work to help you get your money back. Their customer service has been fair and fast whenever an issue comes up and the invoicing tools are another really useful feature. Overall it comes with a lot of helpful features and I'd definitely recommend it because I rely on it all the time.
Cons
Honestly I haven't come across any downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sumith N.
Consumer Services, 1-10 employees
“Poor dispute handling”
Pros
Making payments online is pretty simple and it can be used for purchases across the world on all kinds of websites.
Cons
Where it really falls short is customer support for individual transactions. They did not investigate the dispute at all and seemed to favor the seller instead of actually helping. It almost feels like they prioritize business relationships because they are such a large international payment provider. Based on my experience, I would not recommend it to individuals buying personal items like smartphones since I was very dissatisfied with how everything was handled.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
4
Functionality
4
Anonymous
Logistics and Supply Chain, 51-100 employees
“Quick resolutions”
Pros
Everything works really well especially when it comes to processing payments and handling dispute resolutions quickly. It's also very simple to use overall.
Cons
I honestly haven't come across any disadvantages or anything negative to say about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
pascal f.
Renewables & Environment, 51-100 employees
“Security has seriously declined”
Pros
There was a time when transactions were properly tracked and felt secure.
Cons
That level of security is no longer there. I ended up losing nearly 2,300 EUR from a single transaction.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
George C.
Aviation & Aerospace, 1-10 employees
“disappointed”
Pros
I honestly didn't find any real positives worth mentioning.
Cons
The whole experience feels buried in bureaucracy, with too many formalities and unnecessary hurdles to deal with.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Nelvia G.
Cosmetics, 1-10 employees
“Highly unreliable payment option”
Pros
cant say anything good about it.
Cons
It's unreliable and I strongly do not recommend it as a payment method.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Ama D.
Writing and Editing, 1-10 employees
“Favorite payout for surveys”
Pros
One thing I appreciate most is that it allows all of my money to be deposited especially when I use survey apps like AttaPoll, Poll Pay, Qmee and other survey platforms.
Cons
I really don't have any complaints about it at all, it's basically my favorite payout method.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christopher J.
Music, 1-10 employees
“Versatile finance companion”
Pros
It works really well for handling finances in a lot of different ways which makes it very practical to use.
Cons
Honestly I haven't come across anything negative while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Accounting, 1-10 employees
“Awful company to deal with”
Pros
Honestly there's nothing positive I can say. It's a horrible company to do business with.
Cons
The employees came across as arrogant, there was no sense of fairness at all and the overall experience was terrible.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Ahmad Nathanael O.
Food Production, 101-500 employees
“Simple for beginners”
Pros
The setup is easy even if you're a complete beginner.
Cons
Unfortunately, the money transfer fees feel hidden and aren't clearly disclosed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Education Management, 51-100 employees
“Fast international payments”
Pros
Sending and receiving money internationally feels much more convenient with PayPal and the platform is very user-friendly since it doesn't require much time or technical know-how to use.
Cons
The frustrating part was linking my bank account to the app because I ran into a lot of issues during the process and I'm still not sure whether it was a technical problem or something else.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ntokozo N.
Arts and Crafts, 1-10 employees
“Receiving money worldwide”
Pros
I really appreciate how it lets you receive money in practically any currency from anywhere in the world which makes international payments much more convenient.
Cons
You need an internet or data connection to access and use it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10