PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Food & Beverages, 1-10 employees

4.0
November 2023

Must-have for finances

Pros

At this point it feels like a must-have for managing finances.

Cons

The transaction fees might be a bit too high.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

HMA

hector michel A.

Higher Education, 11-50 employees

5.0
November 2023

Secure app

Pros

PayPal has been a very secure app for me. I've never had any issues when receiving money into my bank account and that reliability gives me a lot of confidence when using it.

Cons

At this point the only downside is that transferring money from the app to a bank account takes a few days to process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB

armel b.

Animation, 101-500 employees

4.0
November 2023

Security stands out

Pros

Security and reliability are the biggest strengths of this software and that's what makes it stand out to me.

Cons

I don't like that only a limited number of countries can fully benefit from all of the software's features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

RB

Rilwan B.

Media Production, 11-50 employees

5.0
November 2023

Affordable payments

Pros

Using it for payments and billing on our platform has been a really pleasant, hassle-free experience. The platform comes with solid features, it's simple to navigate and the pricing is affordable too.

Cons

Customer support around dispute resolution can be stressful at times and that's a pretty important part of keeping our platform running properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FP

fabio p.

Telecommunications, 1-10 employees

5.0
November 2023

Integrates well with other sites

Pros

it is very simple and it integrates well with the main websites for buying goods and services.

Cons

I haven't come across any negative aspects while using the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EE

Elvin E.

Staffing and Recruiting, 500+ employees

3.0
November 2023

Worldwide payment convenience

Pros

Its convenient because you can send and receive payments from almost anywhere in the world. A lot of businesses accept it as a payment method which makes it very useful for handling client payments through smooth transactions. It also works well for shopping since you can buy from partner merchants across the world. Overall it stands out as a top-notch payment solution.

Cons

I don't like how the system can automatically block users when they are using or receiving payments for Goods and Services. That's a major downside because the system seems to detect and assume illegal activity without giving any valid reason. Situations like this can be very frustrating and troublesome for users who rely on Goods and Services transactions.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

JN

Josephine N.

Accounting, 1-10 employees

5.0
October 2023

Convenient payments everywhere

Pros

Handling online transactions with PayPal is very convenient and it's accepted across a wide range of online platforms.

Cons

There are still security concerns since it isn't completely protected from security breaches.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KT

KULDEEP T.

Education Management, 1-10 employees

5.0
October 2023

International payments that work

Pros

It works well for sending and receiving money across borders and overall it's been a reliable option for online transactions.

Cons

The charges can sometimes feel a bit high when converting foreign currency into Indian currency.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS

Aristote S.

Computer Software, 1-10 employees

4.0
October 2023

Efficient system

Pros

It has been convenient, secure and consistently efficient.

Cons

many of its services still are not available worldwide. For instance, users in some African countries are unable to receive payments through their accounts.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DN

Daniele N.

Computer & Network Security, 51-100 employees

5.0
October 2023

Necessary for me

Pros

It's one of those apps I truly can't do without. I can handle most of my online payments across almost any e-commerce platform with a real sense of security. Another fantastic benefit is the option to pay in installments without any interest which is incredibly useful. On top of that, I can instantly and conveniently send even small amounts of money to friends and family without having to worry about carrying my wallet with me.

Cons

Even when I try to think of something negative, I honestly can't come up with any flaws. For me, it's an essential and fantastic app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SL

Stefano L.

Education Management, 1-10 employees

1.0
October 2023

Useless support

Pros

There's nothing positive I can say about it. I'd recommend using Stripe instead.

Cons

Transfers don't work for me at all, whether I'm sending money to myself or to someone else. On top of that, customer support is just as unhelpful as ever.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

LD

Luca D.

Arts and Crafts, 1-10 employees

4.0
October 2023

can connect different payment methods

Pros

Its simple to use. Setting up an account is quick and simple and once you're signed up, you can connect different payment methods, including credit cards and bank accounts. That makes paying online fast and efficient.

Cons

Its customer support is available but it is not always able to solve issues quickly or effectively. Getting in touch with the support team can also be a bit complicated and sometimes takes time.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

AM

argel m.

Retail, 500+ employees

5.0
October 2023

Handy for currency transfers

Pros

Using it has been very simple especially when sending or transferring money. We've mainly relied on it for converting funds between different currencies and it has worked really well for that.

Cons

I haven't run into any issues with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MR

Michael R.

Marketing and Advertising, 1-10 employees

5.0
October 2023

Convenient payments on the go

Pros

The interface is very user-friendly so people at any level of tech comfort can use it without much trouble. Setting up an account is quick, linking a credit or debit card is simple and you can start sending or receiving payments within minutes. The mobile app adds even more convenience since it lets you manage your money and make transactions wherever you are.

Cons

The service still hasn't expanded properly across Africa which makes online business transactions difficult for many users. Some countries are still left out of the platform entirely so access remains limited depending on where you live.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LR

Luigi R.

Military, 1-10 employees

5.0
October 2023

Essential for online shopping

Pros

PayPal feels like a must-have if you shop online a lot. It's secure, simple to use and overall very user-friendly.

Cons

One thing I'd reconsider is the app interface since some parts of the screen don't feel quite as user-friendly as they could be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LL

Luciano L.

Music, 1-10 employees

5.0
October 2023

Fast dollar payments conversion

Pros

Getting paid in dollars has been very convenient and the app automatically converts the amount into reais and sends it straight to my registered account.

Cons

It's been a solid app for me and at this point I haven't come across anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RH

Retice H.

Entertainment, 1-10 employees

1.0
October 2023

Withdrawal fees and delays

Pros

It's transparent with transfers and practical to use.

Cons

The downside is the slow processing during activity and the withdrawal fees.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

1

Functionality

1

JO

Jonnel O.

Education Management, 500+ employees

5.0
October 2023

I use it regularly

Pros

I use it every day to send money to my family and the transfers are always very fast and secure.

Cons

One of the reasons I enjoy using it is that it's very simple to navigate and feels secure.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SF

Sibongiso F.

Marketing and Advertising, 1-10 employees

5.0
October 2023

Reliable fraud protection

Pros

Using it has been really worthwhile and the part I appreciate most is that if you end up being a victim of fraud, you can recover the full amount you were scammed out of.

Cons

transfers to my local bank account can take around 2-3 days to show up but aside from that, I know the money will arrive soon enough.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MT

Marianna T.

Accounting, 1-10 employees

1.0
October 2023

Not user-friendly

Pros

Honestly there wasn't anything positive for me here. The app is not user-friendly and as a South African user, I had a hard time trying to get money into my South African bank account.

Cons

After struggling to transfer just $13 into my South African bank account, I ended up deleting the app. The app pulled in my existing phone contacts but it only showed cell numbers and no banking details at all. Since I couldn't get the $13 into my ABSA account, I tried sending the money to myself as a contact instead and that money was lost. When I later reinstalled the app on my phone, it showed a balance of $0. I also tried contacting support but I was told there was no foul play and the case was closed from your side without even checking whether I was satisfied with the outcome.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

2

Functionality

2