PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

IS

ishwinder S.

Government Administration, 1-10 employees

5.0
October 2023

Works fine for me

Pros

Over the past few months, I've been using this application and it has worked really well for me.

Cons

Payments are processed quickly worldwide and it's a really good application to try.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MK

mahmoud k.

Consumer Goods, 11-50 employees

5.0
October 2023

Nothing compares to it

Pros

nothing else compares to it. It feels like the best, simplest and safest option out there and I even get discounts when I pay through it. For online payments, it's one of the best things ever created on the internet.

Cons

I really don't have any real complaints because the app offers so many useful features that it's hard to see any downsides. If I had to suggest something, it would be adding or linking more currencies besides the US dollar to electronic wallets.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS

Massimo S.

Music, 1-10 employees

5.0
October 2023

number one virtual account

Pros

PayPal is still the number one virtual account for me and clearly one of the most widely used. Sending and receiving money from another account is incredibly quick and convenient and in that respect it outperforms any bank I've used. It's also very useful for topping up debit cards, usually within one business day.

Cons

I haven't run into any issues at all for me, this virtual account has only had advantages.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VB

Valentina B.

Farming, 1-10 employees

5.0
October 2023

Solid security

Pros

It has been really convenient for making payments. Transactions are quick and I also appreciate the security and protection it provides in case of fraud.

Cons

Can't point out any downsides because after years of using it, I've never had any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SN

Steven N.

Education Management, 500+ employees

5.0
October 2023

Works like Venmo

Pros

Getting paid through it is really convenient because people can send money to you directly and you can then move those funds over to your bank account. It works a lot like Venmo which makes it familiar and practical for everyday use.

Cons

One downside is the transfer fee when you want your PayPal balance sent to your bank within minutes. If you want to receive the full amount without any deduction, you have to wait anywhere from 1 to 3 business days.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HC

Haydn C.

Computer Games, 1-10 employees

5.0
October 2023

Can trust it for everyday payments

Pros

I use this every day and rarely run into any errors or issues. I've been using the service for years and it has stayed dependable the whole time.

Cons

Every now and then, hackers may try to get through and take your money but the good thing is the service sends an alert before anything is accepted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FC

Francesco C.

Law Enforcement, 1-10 employees

4.0
October 2023

Reliable payments every time

Pros

feels simple and it reliably gets every payment completed.

Cons

Something that could be improved is making better use of fingerprint recognition more often.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

KR

Kevin R.

Logistics and Supply Chain, 500+ employees

5.0
October 2023

High level of security

Pros

The level of security it offers really feels one of a kind and when it's time to make a payment or sort out an issue with one, the efficiency is hard to match.

Cons

It's very user-friendly for just about anyone and the speed of the whole process is another big plus.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IA

Isabelle A.

Marketing and Advertising, 11-50 employees

5.0
October 2023

Modern payments without borders

Pros

It has helped me complete many transactions from my country to abroad. It's a modern platform that makes financial access and digital money transfers much more convenient.

Cons

At times making withdrawals can be difficult because of connection problems or because inactive accounts get blocked by PayPal.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

CA

Cédric A.

Retail, 1-10 employees

5.0
October 2023

Works well internationally

Pros

PayPal lets me handle financial transactions conveniently, works well internationally and makes sending money to friends really practical.

Cons

Currency conversion fees can be expensive some money transfers take longer than expected and transaction limits can sometimes be restrictive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

HS

Hari S.

Computer Software, 1-10 employees

5.0
October 2023

Global payments made simple

Pros

As a payment platform, it works worldwide and using it feels very simple.

Cons

Honestly I haven't run into anything difficult with it and I'm really enjoying using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IA

Ibrahim A.

Electrical/ Electronic Manufacturing, 1-10 employees

5.0
October 2023

Payments with a click

Pros

With an account, paying for online purchases takes just one click.

Cons

Transaction fees are very high and withdrawal limits apply in some countries.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AL

Abraham L.

Health, Wellness and Fitness, 1-10 employees

1.0
October 2023

Constant payment holds and long calls

Pros

I've been using this payment service for my business since 2016 and until recently I had no complaints at all. My customers weren't asking for refunds and my account stayed active without issues. But over the last few months, every payment I receive gets placed on hold. They claim it's because my account has been inactive which is simply not true. Every single time, I have to call support to get the money released and each call lasts at least 40 minutes. Because they still haven't fixed the problem or given me a real solution, I'm planning to switch to another service. I would not recommend it.

Cons

The service has been poor overall. They keep holding payments for no real reason and every time a payment comes in, you have to call them to get it released. Those calls usually take between 40 and 50 minutes which is extremely frustrating.

Rating Distribution

Ease of use

1

Value for money

2

Customer Support

3

Functionality

2

BT

Bader T.

Civil Engineering, 1-10 employees

4.0
October 2023

Appreciate it

Pros

Sending money to friends and paying for things online is really convenient and that's the part I appreciate most about using it.

Cons

The part I like least is having to link a card when paying for Facebook ads, along with how long received funds can stay on hold.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AB

Amine B.

International Affairs, 11-50 employees

4.0
October 2023

Allows me to pay on different websites

Pros

I appreciate being able to pay on so many different websites, while also having better control over how my money is used.

Cons

customer support feels not very available when you need help.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MO

Marcelo o.

Information Technology and Services, 500+ employees

5.0
October 2023

helpful with my international transactions

Pros

It has been really helpful with my international transactions. It feels much more practical to use and I also have more confidence in the security it provides.

Cons

The only part I didn't like was the new way of registering our account here and waiting for it to be approved. I also wish the money could still stay in PayPal but that doesn't seem possible anymore.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Luxury Goods & Jewelry, 500+ employees

5.0
October 2023

Positive experience for me

Pros

My personal experience has been very positive overall. I use the app every day to handle all my transactions and it keeps everything secure and fully traceable.

Cons

At the moment, I haven't run into any kind of issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RRDA

Renata Rejane de A.

Facilities Services, 1-10 employees

5.0
October 2023

Reasonable charges

Pros

From the message customization with emojis when sending money to the fair fees charged when I receive a payment, I really enjoy the whole app. The security of the information and the overall usefulness of the services it provides also make it very valuable.

Cons

The only downside for me is the bank transfer process on business days. I wish that once the funds are available in the wallet, it were possible to make payments through PIX. That feature was available in the app for a while but then it was removed. Overall that is the only negative point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS

Augusta S.

Research, 1-10 employees

5.0
October 2023

excellent speed

Pros

The speed of payment processing on the platform is excellent.

Cons

They still don't support Pix in either the app or the website.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AMB

Adalberto Maria B.

Consumer Goods, 1-10 employees

5.0
October 2023

Strong reputation

Pros

After being on the market for many years, it has built a strong reputation for reliability and stability. Transactions are processed in real time and money transfers, both domestic and international, are fast and efficient. I've consistently been able to rely on it to make payments or receive funds without any issues.

Cons

Using it gives me a real sense of security. It has become a benchmark in online payment services by delivering safety, dependability and user-friendly functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10