ishwinder S.
Government Administration, 1-10 employees
“Works fine for me”
Pros
Over the past few months, I've been using this application and it has worked really well for me.
Cons
Payments are processed quickly worldwide and it's a really good application to try.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
mahmoud k.
Consumer Goods, 11-50 employees
“Nothing compares to it”
Pros
nothing else compares to it. It feels like the best, simplest and safest option out there and I even get discounts when I pay through it. For online payments, it's one of the best things ever created on the internet.
Cons
I really don't have any real complaints because the app offers so many useful features that it's hard to see any downsides. If I had to suggest something, it would be adding or linking more currencies besides the US dollar to electronic wallets.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Massimo S.
Music, 1-10 employees
“number one virtual account”
Pros
PayPal is still the number one virtual account for me and clearly one of the most widely used. Sending and receiving money from another account is incredibly quick and convenient and in that respect it outperforms any bank I've used. It's also very useful for topping up debit cards, usually within one business day.
Cons
I haven't run into any issues at all for me, this virtual account has only had advantages.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Valentina B.
Farming, 1-10 employees
“Solid security”
Pros
It has been really convenient for making payments. Transactions are quick and I also appreciate the security and protection it provides in case of fraud.
Cons
Can't point out any downsides because after years of using it, I've never had any problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steven N.
Education Management, 500+ employees
“Works like Venmo”
Pros
Getting paid through it is really convenient because people can send money to you directly and you can then move those funds over to your bank account. It works a lot like Venmo which makes it familiar and practical for everyday use.
Cons
One downside is the transfer fee when you want your PayPal balance sent to your bank within minutes. If you want to receive the full amount without any deduction, you have to wait anywhere from 1 to 3 business days.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Haydn C.
Computer Games, 1-10 employees
“Can trust it for everyday payments”
Pros
I use this every day and rarely run into any errors or issues. I've been using the service for years and it has stayed dependable the whole time.
Cons
Every now and then, hackers may try to get through and take your money but the good thing is the service sends an alert before anything is accepted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Francesco C.
Law Enforcement, 1-10 employees
“Reliable payments every time”
Pros
feels simple and it reliably gets every payment completed.
Cons
Something that could be improved is making better use of fingerprint recognition more often.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Kevin R.
Logistics and Supply Chain, 500+ employees
“High level of security”
Pros
The level of security it offers really feels one of a kind and when it's time to make a payment or sort out an issue with one, the efficiency is hard to match.
Cons
It's very user-friendly for just about anyone and the speed of the whole process is another big plus.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Isabelle A.
Marketing and Advertising, 11-50 employees
“Modern payments without borders”
Pros
It has helped me complete many transactions from my country to abroad. It's a modern platform that makes financial access and digital money transfers much more convenient.
Cons
At times making withdrawals can be difficult because of connection problems or because inactive accounts get blocked by PayPal.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Cédric A.
Retail, 1-10 employees
“Works well internationally”
Pros
PayPal lets me handle financial transactions conveniently, works well internationally and makes sending money to friends really practical.
Cons
Currency conversion fees can be expensive some money transfers take longer than expected and transaction limits can sometimes be restrictive.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Hari S.
Computer Software, 1-10 employees
“Global payments made simple”
Pros
As a payment platform, it works worldwide and using it feels very simple.
Cons
Honestly I haven't run into anything difficult with it and I'm really enjoying using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ibrahim A.
Electrical/ Electronic Manufacturing, 1-10 employees
“Payments with a click”
Pros
With an account, paying for online purchases takes just one click.
Cons
Transaction fees are very high and withdrawal limits apply in some countries.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abraham L.
Health, Wellness and Fitness, 1-10 employees
“Constant payment holds and long calls”
Pros
I've been using this payment service for my business since 2016 and until recently I had no complaints at all. My customers weren't asking for refunds and my account stayed active without issues. But over the last few months, every payment I receive gets placed on hold. They claim it's because my account has been inactive which is simply not true. Every single time, I have to call support to get the money released and each call lasts at least 40 minutes. Because they still haven't fixed the problem or given me a real solution, I'm planning to switch to another service. I would not recommend it.
Cons
The service has been poor overall. They keep holding payments for no real reason and every time a payment comes in, you have to call them to get it released. Those calls usually take between 40 and 50 minutes which is extremely frustrating.
Rating Distribution
Ease of use
1
Value for money
2
Customer Support
3
Functionality
2
Bader T.
Civil Engineering, 1-10 employees
“Appreciate it”
Pros
Sending money to friends and paying for things online is really convenient and that's the part I appreciate most about using it.
Cons
The part I like least is having to link a card when paying for Facebook ads, along with how long received funds can stay on hold.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Amine B.
International Affairs, 11-50 employees
“Allows me to pay on different websites”
Pros
I appreciate being able to pay on so many different websites, while also having better control over how my money is used.
Cons
customer support feels not very available when you need help.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Marcelo o.
Information Technology and Services, 500+ employees
“helpful with my international transactions”
Pros
It has been really helpful with my international transactions. It feels much more practical to use and I also have more confidence in the security it provides.
Cons
The only part I didn't like was the new way of registering our account here and waiting for it to be approved. I also wish the money could still stay in PayPal but that doesn't seem possible anymore.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Luxury Goods & Jewelry, 500+ employees
“Positive experience for me”
Pros
My personal experience has been very positive overall. I use the app every day to handle all my transactions and it keeps everything secure and fully traceable.
Cons
At the moment, I haven't run into any kind of issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Renata Rejane de A.
Facilities Services, 1-10 employees
“Reasonable charges”
Pros
From the message customization with emojis when sending money to the fair fees charged when I receive a payment, I really enjoy the whole app. The security of the information and the overall usefulness of the services it provides also make it very valuable.
Cons
The only downside for me is the bank transfer process on business days. I wish that once the funds are available in the wallet, it were possible to make payments through PIX. That feature was available in the app for a while but then it was removed. Overall that is the only negative point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Augusta S.
Research, 1-10 employees
“excellent speed”
Pros
The speed of payment processing on the platform is excellent.
Cons
They still don't support Pix in either the app or the website.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adalberto Maria B.
Consumer Goods, 1-10 employees
“Strong reputation”
Pros
After being on the market for many years, it has built a strong reputation for reliability and stability. Transactions are processed in real time and money transfers, both domestic and international, are fast and efficient. I've consistently been able to rely on it to make payments or receive funds without any issues.
Cons
Using it gives me a real sense of security. It has become a benchmark in online payment services by delivering safety, dependability and user-friendly functionality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10