PayPal Software Reviews

“Excellent for receiving payments”

Pros

Receiving payments is very convenient which makes the platform really good to use.

Cons

Sometimes the payment methods don't work properly.

“Global shopping made accessible”

Pros

Being able to buy items from sellers around the world is a huge plus. It gives me access to products I normally wouldn't be able to get.

Cons

There have been a few occasions when I paid for items that never arrived and I wasn't able to get a refund for them.

“Cool advanced protection features”

Pros

the level of security it offers stands out. It uses advanced protection features like encryption and fraud detection to help keep users' financial information safe and secure.

Cons

cost is too much. The fees can feel pretty high especially when dealing with international transactions or when receiving payments as a seller.

“Still the best”

Pros

PayPal has been around for a long time and it still ranks among the best for what it offers. It's simple to use and feels secure when handling payments.

Cons

At the same time, it seems a little behind compared to competitors. It hasn't kept pace with newer features or at least it doesn't promote them very well.

“Excellent for global payments”

Pros

It works really well for international payments and that's something I really love about it.

Cons

There's honestly nothing I dislike about it and it's quite simple to use.

“Fast payments and quick transfers”

Pros

Payments and money transfers happen very quickly and it's also simple to find the contacts I've used before along with previous transactions.

Cons

It isn't immediately clear how to add a new beneficiary at first.

“Secure international account integration”

Pros

It securely connects my international accounts which has been really useful.

Cons

There's a bit of a delay when withdrawing balances but aside from that, everything works fine.

“Quick payment integration win”

Pros

Adding it to a payment system was very simple. I worked on a retail project where we used it as a payment option for an online ordering platform and the integration into the existing system went very smoothly.

Cons

A common concern from customers is that they don't want it included in their payment setup because the seller fees are considered too high.

“Flexible invoicing that delivers”

Pros

really appreciate how it can use different kinds of information when sending invoices. Even if the other person doesn't use the same payment processing service I do, I can still send them an invoice they're able to pay with something as basic as an email address.

Cons

The frustrating part was being told I could no longer use my account. No reason was given and nobody explained whether I could open another one until some amount of time had passed. Since I rely on it often for business transactions, that disruption threw off my usual workflow and forced me to look for other ways to handle payments.

“Versatile payments for our nonprofit”

Pros

It works really well as a payment processor for small businesses organizations and individuals. It's simple to use and I appreciate that it gives us ways to accept payments both online and in person.

Cons

Working with a lot of older donors has made some of the downsides pretty noticeable. The platform isn't especially user friendly for them and many of them are uncomfortable with the idea of having to create an account just to make a donation. That step tends to scare people off because they worry their sensitive information could be exposed online even if those fears are a bit exaggerated. Another drawback is that there's no option for donors to cover the credit card processing fees themselves so our organization has to absorb those costs.

“Simple to integrate”

Pros

Secure, dependable and simple to use and integrate.

Cons

The integration process can be more complicated on mobile apps.

“Highly responsive team”

Pros

Right from the start, it feels simple to use. It's secure, dependable and accepted by a huge number of merchants which makes it very convenient. It also comes with plenty of useful features like invoicing, buyer protection and international payments. On top of that, customer support has been responsive and helpful whenever needed.

Cons

Some transaction fees can be on the higher side. Certain features also aren't available in every country and setting it up for businesses handling a high volume of transactions can get a bit complicated.

“Convenient for everyone”

Pros

It has been really convenient for me on both sides, whether I'm paying someone as a buyer or receiving money as a seller. The whole process feels quick and simple. I also appreciate that I can use my debit card directly when I want the money to come out of my bank account right away. On top of that, being able to transfer funds instantly to my bank account, as long as I'm over the minimum threshold, has been especially useful and helpful for me many times.

Cons

On the rare occasions when something has gone wrong and that's only happened about twice in all the years I've used it, getting the issue resolved can still take several days. It's usually around five days which is definitely frustrating. Thankfully, it doesn't happen often at all.

“Trusted worldwide for payments”

Pros

It's a classic and recognized by users all over the world which makes transactions with international clients much easier.

Cons

I really don't see any major downsides. It's a very refined and well-developed platform although it's true that some competitors are moving faster with new improvements.

“Everything feels Efficient”

Pros

Everything feels efficient and it's very simple to find and use the available options.

Cons

I haven't come across any negative points with this tool.

“Professional support team”

Pros

The set up process is easy and using it day to day feels simple. Their customer service is incredible as well. The reps will actually stay on the phone with you until the issue is fully sorted out.

Cons

I do know that in some countries, there are people who prefer not to use it.

“Always has my back”

Pros

One thing I never have to question with PayPal is whether a payment is secure. It's also backed me up before when a customer tried to scam me which gave me even more confidence in using it.

Cons

Honestly I don't have any complaints. I use it regularly and really appreciate the confidence this platform gives me.

“Unfair chargeback outcome”

Pros

After hiring a company in India to build my website, the whole project turned into a frustrating mess. They failed to do the work properly, I had trouble understanding them over the phone and they ignored the instructions I had clearly sent by email. I ended up filing a chargeback but I still lost the dispute.

Cons

Instead of treating me fairly as a customer, PayPal sided against me even after I explained that the website was never completed correctly. My product has multiple variations and the developer was not capable of handling that work. I felt like I was baited and switched more than once. I was originally told that a Google-certified developer would be working on my site but that was not true. The job was handed to someone with no real web development experience and that person was later fired. He even told me the workplace was toxic. Now I am being pushed to pay for a product and service I never properly received and on top of that, I am getting harassing phone calls about it.

“Extra security despite steep fees”

Pros

Having that added layer of security is a big plus although receiving payments through it is very expensive.

Cons

Support is lacking and the fees charged to receive money are disgustingly high.

“Opens up ooportunities”

Pros

Being able to send money to people anywhere in the world is a big advantage. It opens up real opportunities for those working with companies based overseas since they can receive their salary through it without much hassle.

Cons

The processing fees are fairly high which makes it less practical for smaller transfers. On top of that, accounts can get blocked without warning and there are times when funds can't be withdrawn.