Meena V.
Arts and Crafts, 1-10 employees
“pleasant experience overall”
Pros
Using this app has been a good experience for me. The customer support is excellent and the overall experience with it feels pleasant and reliable.
Cons
At times it gets a bit slow while I'm making a transaction and it also takes up quite a lot of storage space on my device.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Masih T.
Photography, 1-10 employees
“Simple and secure”
Pros
It feels secure and simple to use, whether I'm placing an order online or sending money to friends.
Cons
Every now and then, it flags me as a robot and won't let me log in.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jan M.
Publishing, 1-10 employees
“fair refunds”
Pros
Right from my first purchase with it, I've felt secure using it. More than once, it has helped sort out issues between me, the buyer and an online seller. The process for claiming money back is excellent and handled in a fair way.
Cons
Honestly I don't see any real downsides to using it. If I had to mention the one thing I dislike most, it's not actually about PayPal itself but how inconvenient it is when online stores don't support PayPal transactions. For me, that's enough reason not to buy from that store.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Marketing and Advertising, 1-10 employees
“Everyone knows about it”
Pros
Pretty much everyone recognizes and trusts it as a payment processor. Whether you're buying or selling, seeing it at checkout gives you confidence that the online payment process is legitimate and reliable.
Cons
From the buyer side, it feels flawless. On the seller side, it can lean a bit too heavily in favor of the customer but that's a trade-off I'm still willing to accept.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicholas W.
Hospital & Health Care, 11-50 employees
“trustworthy service”
Pros
Making payments with it has been consistently reliable and the whole process is simple to use.
Cons
I really don't have any complaints. The service has been dependable and trustworthy throughout.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ousseynou d.
Internet, 1-10 employees
“Mobile payments done right”
Pros
Using it is really simple and that's even more true on the mobile app.
Cons
Customer support is pretty disorganized and it usually takes several days before I hear back.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andressa P.
Fishery, 1-10 employees
“Secure payments with paypal”
Pros
This app feels very secure for payments and it's also simple to use.
Cons
It could be a bit faster and offer more operating options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
abdou a.
Internet, 1-10 employees
“Unmatched ease of use”
Pros
Using it for online purchases has been incredibly convenient and the simplicity of the platform really feels unmatched.
Cons
Customer support is where it falls short. There are times when getting our money refunded becomes really difficult.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Glaucilaine T.
Apparel & Fashion, 1-10 employees
“Wonderful built-in currency conversion option”
Pros
What keeps me coming back to this platform is how convenient it is to send and receive money in different currencies especially with the built-in currency conversion option. It also makes both receiving and making payments very simple and I can generate payment slips as well as add my credit and debit cards without any hassle.
Cons
I haven't had any issues with the app so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Legal Services, 1-10 employees
“pricey service”
Pros
It works as a universally accepted platform for online payments and it can be used internationally with support for different currencies.
Cons
The transaction fees are high, customer support is disappointing and the overall functionality feels lacking.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Alhassan A.
Medical Practice, 500+ employees
“User-friendly process”
Pros
It is easy and quick to use and the whole process is very user-friendly. I also appreciate that my personal information stays protected and isn't shared which gives me more confidence when making payments.
Cons
Fees can be quite high especially for people in lower socio-economic countries.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cristian B.
Computer Hardware, 1-10 employees
“Provides protection for buyers”
Pros
The purchase protection is unmatched compared to any other online service.
Cons
There is nothing that I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Muhammad Umair A.
Automotive, 500+ employees
“Must-have for freelance payments”
Pros
I've been using it to receive freelance payments and it's been really convenient since most companies already accept it. If you're planning to earn some extra income alongside your regular job, it's definitely something worth having. Another feature I appreciate is how it connects with the user's tax ID which helps reduce risks like gambling-related misuse or money laundering.
Cons
At times it asks for too much personal information during verification and the login process always involves multiple security checks. That part feels a bit overcomplicated and could definitely be simplified.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristina G.
Arts and Crafts, 1-10 employees
“fast receipts”
Pros
Funds are available right away, signing in is quick and receipts come through fast.
Cons
The annoying part is having to sign in too many times when it really should only be required once.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
john b.
Apparel & Fashion, 11-50 employees
“connects nicely with bank accounts”
Pros
It handles international money transfers really well and also connects nicely with bank accounts. The payment processing feels smooth and the fees stay minimal.
Cons
At busy times, heavy traffic can cause delays and create a backlog in processing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jashvendra S.
Broadcast Media, 1-10 employees
“Quick payment processing”
Pros
Payments move through really quickly which has been a big plus.
Cons
I don't have anything to complain about at this point since everything has been working really well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Human Resources, 51-100 employees
“usability stands out”
Pros
Connecting it to a bank account is simple and sending money happens directly without any hassle. It feels secure, reliable and simple to use, with no fraud concerns.
Cons
Honestly there's nothing specific to complain about. Its convenience and usability are exactly why people keep coming back to it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samee R.
Building Materials, 51-100 employees
“Checks all boxes”
Pros
Its simplicity, accessibility and security are exactly why I enjoy using it.
Cons
Don't have any complaints. It includes every feature I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mohammad E.
Design, 1-10 employees
“Payments anytime, anywhere”
Pros
Having my money accessible from anywhere is a big plus and I'm able to send and receive payments whenever I need to without any hassle.
Cons
At this point I haven't run into any issues yet though I may notice something later as I keep using the app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Entertainment, 1-10 employees
“works on desktop and mobile”
Pros
Its quite user-friendly and the fact that it works on both desktop and mobile makes it handy when I need to pay while away from my computer. It also integrates without much trouble and is accepted by a wide range of online vendors. Having an account is useful when I'd rather not enter my credit card details directly on different websites.
Cons
Seller fees are fairly expensive and there are times when the mobile app feels a bit limited compared with the full desktop version.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
6
Functionality
5