PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MV

Meena V.

Arts and Crafts, 1-10 employees

5.0
September 2023

pleasant experience overall

Pros

Using this app has been a good experience for me. The customer support is excellent and the overall experience with it feels pleasant and reliable.

Cons

At times it gets a bit slow while I'm making a transaction and it also takes up quite a lot of storage space on my device.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MT

Masih T.

Photography, 1-10 employees

5.0
September 2023

Simple and secure

Pros

It feels secure and simple to use, whether I'm placing an order online or sending money to friends.

Cons

Every now and then, it flags me as a robot and won't let me log in.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM

Jan M.

Publishing, 1-10 employees

5.0
September 2023

fair refunds

Pros

Right from my first purchase with it, I've felt secure using it. More than once, it has helped sort out issues between me, the buyer and an online seller. The process for claiming money back is excellent and handled in a fair way.

Cons

Honestly I don't see any real downsides to using it. If I had to mention the one thing I dislike most, it's not actually about PayPal itself but how inconvenient it is when online stores don't support PayPal transactions. For me, that's enough reason not to buy from that store.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Marketing and Advertising, 1-10 employees

5.0
September 2023

Everyone knows about it

Pros

Pretty much everyone recognizes and trusts it as a payment processor. Whether you're buying or selling, seeing it at checkout gives you confidence that the online payment process is legitimate and reliable.

Cons

From the buyer side, it feels flawless. On the seller side, it can lean a bit too heavily in favor of the customer but that's a trade-off I'm still willing to accept.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NW

Nicholas W.

Hospital & Health Care, 11-50 employees

5.0
September 2023

trustworthy service

Pros

Making payments with it has been consistently reliable and the whole process is simple to use.

Cons

I really don't have any complaints. The service has been dependable and trustworthy throughout.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OD

ousseynou d.

Internet, 1-10 employees

5.0
September 2023

Mobile payments done right

Pros

Using it is really simple and that's even more true on the mobile app.

Cons

Customer support is pretty disorganized and it usually takes several days before I hear back.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AP

Andressa P.

Fishery, 1-10 employees

5.0
September 2023

Secure payments with paypal

Pros

This app feels very secure for payments and it's also simple to use.

Cons

It could be a bit faster and offer more operating options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA

abdou a.

Internet, 1-10 employees

5.0
September 2023

Unmatched ease of use

Pros

Using it for online purchases has been incredibly convenient and the simplicity of the platform really feels unmatched.

Cons

Customer support is where it falls short. There are times when getting our money refunded becomes really difficult.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

GT

Glaucilaine T.

Apparel & Fashion, 1-10 employees

5.0
September 2023

Wonderful built-in currency conversion option

Pros

What keeps me coming back to this platform is how convenient it is to send and receive money in different currencies especially with the built-in currency conversion option. It also makes both receiving and making payments very simple and I can generate payment slips as well as add my credit and debit cards without any hassle.

Cons

I haven't had any issues with the app so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Legal Services, 1-10 employees

3.0
September 2023

pricey service

Pros

It works as a universally accepted platform for online payments and it can be used internationally with support for different currencies.

Cons

The transaction fees are high, customer support is disappointing and the overall functionality feels lacking.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

AA

Alhassan A.

Medical Practice, 500+ employees

5.0
September 2023

User-friendly process

Pros

It is easy and quick to use and the whole process is very user-friendly. I also appreciate that my personal information stays protected and isn't shared which gives me more confidence when making payments.

Cons

Fees can be quite high especially for people in lower socio-economic countries.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CB

Cristian B.

Computer Hardware, 1-10 employees

5.0
September 2023

Provides protection for buyers

Pros

The purchase protection is unmatched compared to any other online service.

Cons

There is nothing that I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MUA

Muhammad Umair A.

Automotive, 500+ employees

5.0
September 2023

Must-have for freelance payments

Pros

I've been using it to receive freelance payments and it's been really convenient since most companies already accept it. If you're planning to earn some extra income alongside your regular job, it's definitely something worth having. Another feature I appreciate is how it connects with the user's tax ID which helps reduce risks like gambling-related misuse or money laundering.

Cons

At times it asks for too much personal information during verification and the login process always involves multiple security checks. That part feels a bit overcomplicated and could definitely be simplified.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KG

Kristina G.

Arts and Crafts, 1-10 employees

5.0
September 2023

fast receipts

Pros

Funds are available right away, signing in is quick and receipts come through fast.

Cons

The annoying part is having to sign in too many times when it really should only be required once.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB

john b.

Apparel & Fashion, 11-50 employees

5.0
September 2023

connects nicely with bank accounts

Pros

It handles international money transfers really well and also connects nicely with bank accounts. The payment processing feels smooth and the fees stay minimal.

Cons

At busy times, heavy traffic can cause delays and create a backlog in processing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JS

Jashvendra S.

Broadcast Media, 1-10 employees

5.0
September 2023

Quick payment processing

Pros

Payments move through really quickly which has been a big plus.

Cons

I don't have anything to complain about at this point since everything has been working really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Human Resources, 51-100 employees

5.0
September 2023

usability stands out

Pros

Connecting it to a bank account is simple and sending money happens directly without any hassle. It feels secure, reliable and simple to use, with no fraud concerns.

Cons

Honestly there's nothing specific to complain about. Its convenience and usability are exactly why people keep coming back to it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SR

Samee R.

Building Materials, 51-100 employees

5.0
September 2023

Checks all boxes

Pros

Its simplicity, accessibility and security are exactly why I enjoy using it.

Cons

Don't have any complaints. It includes every feature I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ME

Mohammad E.

Design, 1-10 employees

5.0
September 2023

Payments anytime, anywhere

Pros

Having my money accessible from anywhere is a big plus and I'm able to send and receive payments whenever I need to without any hassle.

Cons

At this point I haven't run into any issues yet though I may notice something later as I keep using the app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Entertainment, 1-10 employees

3.0
September 2023

works on desktop and mobile

Pros

Its quite user-friendly and the fact that it works on both desktop and mobile makes it handy when I need to pay while away from my computer. It also integrates without much trouble and is accepted by a wide range of online vendors. Having an account is useful when I'd rather not enter my credit card details directly on different websites.

Cons

Seller fees are fairly expensive and there are times when the mobile app feels a bit limited compared with the full desktop version.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

6

Functionality

5