PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DK

Deepu K.

Education Management, 51-100 employees

5.0
September 2023

Lets me manage multiple currencies

Pros

Very simple to get the hang of and it lets me manage multiple currencies all in one place. The interface is clean and simple which makes the whole experience very user-friendly.

Cons

When I tried to load money into the account, my debit card payment was rejected. Also, the transaction fees are a bit on the high side.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AP

angela p.

Apparel & Fashion, 1-10 employees

5.0
September 2023

Very useful for me

Pros

Getting paid online on a regular basis is exactly why it has been so useful for me. Once my account was linked and I started moving funds through my bank, the whole process became very convenient. The part I appreciate most is that my money has always gone through without any issues and I've also felt confident about the security of my personal data, with no problems or interference.

Cons

It does charge fees on some transactions from time to time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RW

Rawan W.

Apparel & Fashion, 1-10 employees

3.0
September 2023

I recommend using it

Pros

I can receive money without any issues and access it from almost anywhere using Visa which makes the whole process very practical. I'd definitely recommend using it.

Cons

The frustrating part comes when I need to report or complain about a specific transaction. I have to deal with web pages that feel unhelpful and irresponsible which makes the process harder than it should be.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

ER

Edisson R.

Health, Wellness and Fitness, 1-10 employees

5.0
September 2023

An excellent virtual banking option

Pros

Using it feels very convenient and accessible as a virtual banking option. It lets me keep and move money from pretty much anywhere in the world.

Cons

not enough people use this option yet which can make transactions harder to carry out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS

silvia s.

Farming, 11-50 employees

5.0
September 2023

reliable for refunds

Pros

It's an app that really gives peace of mind when paying online and it's also very reliable when it comes to refunds.

Cons

The pay-in-3 option doesn't work on every website.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YM

Youssef M.

Telecommunications, 500+ employees

4.0
September 2023

Support team answers all my questions

Pros

Getting started with it is pretty simple and once you're up and running, it feels secure, efficient and well organized. The customer support team has also been excellent, they respond quickly and really stick with you until the problem is fully resolved.

Cons

It does take a little time to fully get comfortable with especially when you're using a business account.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

LS

lucia s.

Automotive, 11-50 employees

5.0
September 2023

allowed me to cancel a transaction

Pros

A few months back, I used it for an online payment and ran into trouble with the seller, who didn't seem very trustworthy. Thanks to the way the platform handles these situations, I was able to cancel the transaction and get my money back.

Cons

It's also fair to say that when an issue comes up, you have to go through several steps and the process can feel a little slow and require quite a bit of information although I understand why that's necessary.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Marketing and Advertising, 1-10 employees

4.0
September 2023

Solid verification process

Pros

Most of the time, I've used it when doing business with other entrepreneurs abroad. It's been a pleasant, quick and convenient way to send payments directly. The verification process is also a nice touch because it makes transactions feel secure.

Cons

I honestly haven't used it enough yet to point out any real downside.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JJ

Janete J.

Marketing and Advertising, 1-10 employees

5.0
September 2023

Convenient foreign currency transfers

Pros

Sending, exchanging and receiving foreign currencies through it has been really convenient.

Cons

Customer service was disappointing when I needed urgent help.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SC

salvatore c.

Consumer Goods, 1-10 employees

5.0
September 2023

Part of my daily operations

Pros

Online transactions have become part of everyday life now and it really works as the meeting point between the customer and the seller.

Cons

Maybe it leans a little too much in favor of the buyer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KJG

kangni josue g.

Writing and Editing, 11-50 employees

5.0
September 2023

simple to operate

Pros

Everything about it feels reliable and the platform is simple to use.

Cons

At this point I haven't come across any downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MP

Margot P.

Farming, 11-50 employees

5.0
September 2023

enjoyable app

Pros

The security, reliability and overall simplicity of using it are what make this app so good.

Cons

Honestly I have nothing negative to say. It's genuinely a simple and enjoyable app to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MD

Miguel D.

Food & Beverages, 51-100 employees

5.0
September 2023

Secure and simple

Pros

It is simple, secure and quick to use.

Cons

I don't have anything negative to say about it, it works perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PHP

Paulo Henrique P.

Government Administration, 51-100 employees

5.0
September 2023

Pays quickly

Pros

One of the best things is how quickly it lets me pay on any website.

Cons

Nothing to complain about honestly, it works perfectly and I have no issues with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AK

Arun K.

Education Management, 51-100 employees

3.0
September 2023

widely recognized for payments

Pros

A lot of online businesses recognize it which makes it useful for handling transactions across many platforms.

Cons

The retrieval process can be confusing and a lot of the time it isn't very clear how to get things sorted out.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

RB

Rtia B.

Education Management, 51-100 employees

4.0
September 2023

I'll keep using it

Pros

Being able to handle online payments more conveniently is one of the things I appreciate most about it. Before I started using it, I had to look for other ways to pay a supplier because the usual method kept causing problems. Over the past year, this service has made purchasing from small businesses much more convenient and I expect to keep using it going forward.

Cons

Making payments is very convenient and accessible but I always have to stay alert because of the high level of scams and fraudulent activity. Because of that, I cannot fully recommend this service to colleagues and coworkers.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CL

Claudel L.

Internet, 11-50 employees

5.0
September 2023

Would strongly recommend this product

Pros

It's very practical to use, highly reliable and feels secure throughout.

Cons

I still have to mention that there are occasionally a few issues when logging in but it's still a tool I would strongly recommend to others.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MA

Mohamed A.

Aviation & Aerospace, 11-50 employees

5.0
September 2023

strong data security

Pros

I really appreciate how trustworthy the platform feels. The team behind it seems reliable, performance is fast and transactions are handled quickly. Its data security is also very strong across different types of transactions which makes using it feel safe and dependable.

Cons

I honestly haven't come across any downsides with it, at least not for people who regularly use and work with the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

International Affairs, 51-100 employees

5.0
September 2023

Clean interface for financial tasks

Pros

It is easy to manage and the simple interface makes it quick to handle just about any financial task I need to complete.

Cons

The security can be overly strict and when it makes a mistake, you can end up being locked out of your account for something that wasn't your fault.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Health, Wellness and Fitness, 1-10 employees

5.0
September 2023

fast and safe

Pros

Payments move quickly, the security feels reliable and sending money is very convenient.

Cons

I'd just like to see it supported in more countries.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10